Backup Internet Connection in the UK

A single internet connection is a single point of failure. Cloudswitched provides managed backup connections that ensure your UK business stays online, productive, and connected — even when your primary circuit lets you down.

Business Continuity

Keep staff working, customers served, and revenue flowing even during a primary internet outage.

Diverse Carriers

Your backup runs on a completely separate network, so a single carrier or infrastructure fault cannot take both connections offline.

Managed & Monitored

We handle the setup, configuration, and ongoing monitoring of both connections so you never have to think about it.

Why Every Business Needs a Backup Connection

Studies show the average UK business loses over £10,000 per day during an internet outage. Cloud services become inaccessible, VoIP phones stop working, and customer-facing operations grind to a halt. A managed backup internet connection is an affordable insurance policy against these costly disruptions. Cloudswitched makes it simple with turnkey solutions that require no technical expertise from your team.

Our Approach to Backup Connectivity

Right-Sized Solutions

Not every backup needs to match your primary speed. We help you determine the right bandwidth for your backup based on which services are critical during an outage.

Technology Diversity

We specifically select backup technologies that do not share infrastructure with your primary connection — if your fibre is cut, your 4G backup is completely unaffected.

Zero-Touch Operation

Once configured, everything is automatic. Failover, failback, and monitoring happen without anyone in your office needing to press a button or call for help.

Is your business protected against internet outages?

Backup Internet Service Includes

Secondary internet circuit from a diverse provider
Managed router with automatic failover configuration
Both circuits monitored around the clock
Automatic failback when the primary recovers
Regular testing to confirm backup readiness
UK-based support for both connections

Backup Connection Options

Flexible secondary connectivity tailored to your risk profile

01

4G/5G Backup

Mobile broadband provides an independent backup that works even when all fixed-line services in your area are affected.

02

Secondary Fibre

A second fibre connection from a different provider offers high-bandwidth backup for data-intensive businesses.

03

Broadband Backup

A cost-effective broadband circuit from an alternative carrier provides reliable backup for smaller offices.

04

Satellite Backup

For premises in areas with limited alternative infrastructure, satellite provides a backup independent of terrestrial networks.

05

Load Balancing

Use both connections simultaneously during normal operation, maximising your available bandwidth every day.

06

VPN Persistence

Maintain site-to-site VPN tunnels across both connections, ensuring remote access and branch connectivity survive outages.

Frequently Asked Questions

It depends on which services must continue during an outage. If only email and VoIP are critical, a modest 4G connection suffices. If your entire team needs to work normally, a higher-bandwidth backup is appropriate. We help you assess this.

4G and 5G connections are highly reliable in most UK business locations. We deploy enterprise-grade routers with external antennas for optimal signal strength. For most businesses, mobile backup provides excellent resilience at a very reasonable cost.

In most cases, the switchover is seamless. Active downloads may briefly pause and reconnect, but email, web browsing, and cloud applications resume within seconds. VoIP calls in progress may experience a brief interruption during the switchover.

Yes, we can configure load balancing so both connections are used simultaneously during normal operation. Non-critical traffic flows over the backup, freeing your primary circuit for priority applications.

We recommend monthly testing at minimum. Our managed service includes scheduled failover tests during agreed maintenance windows, with a report confirming successful operation after each test.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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