IT Resources

Assess your current IT support setup with this comprehensive audit covering response times, coverage, escalation, and service quality.

Customisable service level agreement template for IT support contracts with response time tiers, escalation paths, and KPIs.

Track all hardware, software, and licences across your organisation with automated renewal alerts and lifecycle management.

How to evaluate and compare managed IT support providers — pricing models, service scope, and questions to ask before signing.

Structured template for documenting, escalating, and resolving IT incidents with severity classification and post-mortem analysis.

Step-by-step IT checklist covering 12 weeks pre-move planning, move-day tasks, and post-move verification for a seamless relocation.

Planning and executing a server room move with zero data loss and minimal downtime — risk assessment, logistics, and rollback plans.

Document your current network setup before an office move to plan the new configuration — switches, cabling, WiFi, and ISP requirements.

Pre-written email and notice templates to keep staff informed throughout the IT transition — from announcement to go-live confirmation.

Systematic verification of every system, connection, and device after your office relocation — 85 interactive checkboxes across 6 areas.

Comprehensive audit of firewalls, access controls, encryption standards, and vulnerability management across your entire network.

Document your entire network topology, IP addressing schemes, VLANs, device configurations, and admin credentials securely.

Essential firewall rules, port management, zone-based policies, and security configurations for business networks.

Setting up and interpreting network monitoring tools — SNMP, NetFlow, alerting thresholds, and baseline performance metrics.

Plan and document your VLAN architecture with subnet allocation, inter-VLAN routing, access control lists, and port assignments.

Build a 3-year IT strategy aligned with your business goals — infrastructure, security, cloud adoption, and budget planning.

Visual roadmap template for planning technology investments, upgrades, and milestones across quarterly and annual timescales.

Comprehensive IT budget planner covering hardware, software, licensing, managed services, and capital vs operational expenditure.

Evaluate your organisation's readiness for digital transformation across people, processes, technology, and culture.

Identify, assess, and prioritise IT risks with impact scoring, mitigation strategies, and risk register documentation.

End-to-end migration checklist from legacy email to Microsoft 365 — pre-migration audit, data transfer, DNS changes, and user training.

Protect your organisation from phishing, spoofing, and email-based threats — SPF, DKIM, DMARC, and user awareness training.

Side-by-side comparison of Business Basic, Standard, and Premium licences — features, storage, security, and per-user pricing.

Ensure your email retention and archiving meets UK GDPR and industry regulations — policies, legal holds, and audit trails.

Step-by-step guide to configuring Microsoft 365 admin centre — security policies, conditional access, and user management.

Assess your infrastructure readiness for Azure migration — workload compatibility, dependency mapping, and migration wave planning.

Compare the true total cost of ownership between on-premise servers and Azure cloud over 1, 3, and 5 year horizons.

Standardise your Azure resource naming for better organisation, governance, and cost tracking across subscriptions and resource groups.

Plan your Azure-based disaster recovery strategy with RTO and RPO targets, failover procedures, and testing schedules.

Harden your Azure environment with identity management, network security groups, data encryption, and monitoring controls.

Step-by-step deployment guide for Cisco Meraki access points, switches, and security appliances — from unboxing to dashboard configuration.

How to plan and conduct a wireless site survey for optimal coverage — tools, methodology, heat mapping, and access point placement.

Calculate bandwidth requirements based on user count, device types, application demands, and growth projections.

Connecting and managing networks across multiple office locations with cloud-managed SD-WAN, VPN tunnels, and centralised policies.

Evaluate whether your business is ready to transition from traditional WAN to SD-WAN — current infrastructure, ISP diversity, and application needs.

Design a 3-2-1 backup strategy covering on-site, off-site, and cloud backup — frequency, retention, encryption, and recovery testing.

Test your disaster recovery plan with tabletop exercises, partial failovers, and full simulation drills — scheduling and documentation.

Classify your business data by sensitivity and criticality to prioritise backup frequency, security controls, and retention periods.

Create a business continuity plan covering IT systems, communication chains, recovery procedures, and staff responsibilities.

Define how long to keep backups based on legal requirements, industry regulations, and business operational needs.

Capture your website's functional and non-functional requirements before development — user stories, features, integrations, and constraints.

Define scope, objectives, target audience, brand guidelines, and success metrics for your web development project.

Audit page speed, Core Web Vitals, image optimisation, caching, CDN configuration, and render-blocking resources.

Verify WCAG 2.1 AA compliance across navigation, content, forms, colour contrast, media, and assistive technology support.

Compare WordPress, Shopify, custom builds, and headless CMS options — features, costs, scalability, and best-fit scenarios.

Evaluate your organisation's security posture across networks, endpoints, identity management, data protection, and staff awareness.

Ensure your data handling meets UK GDPR requirements — lawful basis, consent, data subject rights, breach notification, and record keeping.

Train your team to identify and report phishing attempts — real-world examples, red flags, simulation exercises, and reporting procedures.

Implement a robust password policy covering complexity requirements, rotation schedules, MFA enforcement, and privileged account management.

Structured incident response plan covering detection, containment, eradication, recovery, and post-incident review with role assignments.