Audit your current internet setup across all sites — connection types, speeds, SLAs, failover, and contract terms with a structured scoring system.
This comprehensive connectivity audit checklist helps UK businesses systematically evaluate their internet infrastructure across every location. Covering connection types, actual vs contracted speeds, SLA terms, failover provisions, and contract renewal dates, it provides a clear picture of your current internet health. The structured scoring system highlights weaknesses and prioritises upgrades, making it essential before any connectivity review or provider negotiation.
IT managers, office managers, and business owners at UK SMEs who need to audit their current internet connectivity before upgrading, renegotiating contracts, or switching providers.
Run wired speed tests at multiple times of day, ideally during peak business hours, and compare results against your contracted minimum guaranteed speed rather than the headline advertised figure. A gap of more than 20 to 30 percent below the guaranteed minimum is usually worth raising with your provider as an SLA issue.
Look closely at notice periods, auto-renewal clauses, early termination fees, and whether pricing is fixed or subject to mid-contract increases, which have become common across UK ISPs. Many businesses get caught out by 90-day notice windows that silently roll into another 12 or 24-month term.
Contention ratio describes how many customers share the same bandwidth on a connection, commonly 1:20 or 1:50 for standard business broadband versus uncontended 1:1 for leased lines. Higher contention means performance can degrade during peak usage times even though your contracted speed stays the same on paper.
Yes, this connectivity audit checklist is designed to be completed before any provider negotiation or switch, giving you a documented baseline of current performance, contract terms, and security gaps so you can compare offers on a like-for-like basis.
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