Free Tool

IT Maturity Assessment

Evaluate your organisation’s IT capabilities across five key areas. Get a maturity score, identify gaps, and receive a prioritised roadmap for improvement.

Answer 15 Questions

Select the option that best describes your current IT environment across five categories. Be honest — this assessment is most useful when it reflects reality.

0 of 15 answered0%

IT Maturity Levels

LevelScore RangeCharacteristicsTypical Actions
1 — Initial0–15Ad-hoc IT, no processes, reactive onlyBasic security, cloud email, managed backups
2 — Developing16–24Some structure, basic tools, growing awarenessManaged security, M365, documented policies
3 — Established25–33Proactive IT, formal processes, measured SLAsAdvanced security, automation, strategic planning
4 — Advanced34–39Optimised operations, aligned to business goalsInnovation, AI/ML adoption, predictive ops
5 — Optimised40–45Continuous improvement, industry-leading practicesDigital transformation leadership, R&D

Most UK SMEs score between Level 2 and Level 3. Reaching Level 4+ typically requires dedicated IT leadership or a Virtual CIO partnership. Learn about Virtual CIO services

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