Estimate the monthly cost of managed IT support for your business based on team size, devices, and service level requirements.
| What’s Included | Essentials (from £20) | Assurance (from £40) | Ultimate (from £60) |
|---|---|---|---|
| Monitoring | Included | Included | Included |
| Managed Anti-Virus | Included | Included | Included |
| Patch Management | Included | Included | Included |
| Scheduled Maintenance | Included | Included | Included |
| Remote Support | - | Included | Included |
| Dedicated Account Manager | - | Included | Included |
| EDR License | - | - | Included |
| Cloud Backup | - | - | Included |
All prices are per user, per month and exclude VAT. Prices shown are starting rates - final pricing depends on your infrastructure and requirements. View full package details
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Most UK SMEs pay between £40 and £90 per user per month for fully managed IT support, depending on service level, device count, and whether cybersecurity monitoring is bundled in. Smaller teams under 20 users often sit at the higher end, since fixed costs like helpdesk cover and account management get spread across fewer seats.
Pricing is driven by headcount, device and server count, response time SLA, on-site visit frequency, and whether security tools and backups are included. Businesses with legacy systems or complex compliance needs typically pay a premium. This calculator lets you adjust team size and service tier to see how each factor moves the monthly estimate.
For organisations under roughly 50 staff, outsourced support is usually cheaper than employing a full-time IT person, since salary, National Insurance, pension, training, and cover for holidays and sickness quickly exceed a managed service contract. In-house often becomes more cost-effective only once you need someone on-site daily.
A standard UK package usually covers unlimited helpdesk support, remote and on-site troubleshooting, patch management, antivirus, backup monitoring, and a named account manager. Higher tiers add proactive network monitoring, strategic IT planning, and faster SLA response windows. Always check what is excluded, such as new hardware purchases or major project work.
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