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Ransomware recovery services that get your business back online fast, with tested backup restoration, 24/7 monitoring and a 99% SLA guarantee.
When ransomware hits, minutes matter. Our team moves immediately to contain the spread and start the recovery process.
Cloud backup included in every managed plan means restoring clean data is a practised process, not a hope.
Continuous monitoring and EDR endpoint protection catch ransomware activity early, before it spreads across your network.
A ransomware incident is one of the worst calls an office manager or business owner can get — files encrypted, systems locked, and a countdown clock that feels like it's ticking against you. Our ransomware recovery services are built to bring order to that moment: rapid containment to stop the spread, a clear-eyed assessment of what's actually been affected, and restoration from tested cloud backup rather than a gamble on paying an attacker. Every managed IT support plan we run includes 24/7 monitoring, EDR endpoint protection and cloud backup as standard, so the foundations for a fast recovery are already in place before an incident ever happens, backed by a 99% SLA guarantee.
We work with businesses in two situations: those who already have an incident underway and need immediate help, and those who want ransomware recovery services in place before they ever need them. Both get the same underlying capability — monitored endpoints, tested backups and a documented recovery process — the difference is simply whether we're building it in advance or activating it under pressure. Either way, our goal is the same: get your business operating again with minimal data loss and a clear understanding of what happened and why.
Ransomware has become one of the most common security incidents UK SMEs face, and it rarely announces itself in advance. It usually arrives through a phishing email, a compromised remote access account, or an unpatched piece of software, and it can move through a network far faster than most in-house teams are equipped to respond to on their own. That's why ransomware recovery services increasingly sit alongside, rather than instead of, day-to-day IT support — the monitoring and backup that keep your systems running smoothly on an ordinary Tuesday are exactly what stands between a contained incident and a business-ending one on the day something goes wrong.
Effective ransomware recovery isn't a single action, it's a sequence. First, containment — isolating infected devices and disabling compromised accounts to stop lateral movement across your network. Second, assessment — working out exactly what's been encrypted, what data is genuinely at risk, and whether backups are clean. Third, restoration — rebuilding affected systems and restoring data from cloud backup, tested and verified rather than assumed to work. Finally, hardening — closing the gap that let the attack in, so the same vulnerability can't be exploited twice.
We deliver ransomware recovery services UK-wide, remotely, from our base in the City of London, with most recovery work carried out remotely the same day. On-site support is available in London when hardware genuinely needs hands-on attention.
Cloud backup, EDR endpoint protection and 24/7 monitoring aren't optional extras bolted on afterwards — they're included as standard across our managed IT support plans, from £20 per user per month.
Every ransomware recovery engagement covers these core elements.



The best ransomware recovery is the one you never need. 24/7 monitoring and EDR endpoint protection, included in every managed plan, are designed to catch and stop threats before encryption ever begins.
When prevention isn't enough, tested cloud backup and a documented recovery process mean we can restore your systems quickly, backed by a 99% SLA guarantee on our support response.
From first call to systems restored — our recovery process is designed to move fast without cutting corners.
We assess the scope of the incident straight away — which systems are affected, what's encrypted, and whether it's still spreading.
Infected devices are isolated and compromised accounts disabled to stop lateral movement across your network.
Clean data is restored from tested cloud backup, and affected systems are rebuilt and verified before going back online.
We close the gap that let the attack in and put stronger 24/7 monitoring and EDR protection in place going forward.
We built our ransomware recovery services around what actually gets a business back online: tested backup, continuous monitoring and a documented, practised process — not a hopeful phone call after the damage is done.
Cloud backup, EDR endpoint protection and 24/7 monitoring are included as standard across our managed IT support plans, from £20 per user per month, so the groundwork for a fast recovery is already in place.
Every plan is backed by a 99% SLA guarantee, giving you a clear, measurable standard for how quickly we respond when it matters most.
We also support Cyber Essentials certification, increasingly required by clients, suppliers and cyber insurers as evidence that a business takes security seriously — ransomware recovery services and Cyber Essentials sit naturally alongside each other.
We deliver UK-wide, remotely, from our base in the City of London, with on-site support available in London when hardware genuinely needs hands-on attention.
Beyond the immediate incident, we help you understand exactly what happened, why it happened, and what's changed afterwards, so you're not left wondering whether it could happen again in exactly the same way. That honest, plain-English debrief is something many businesses tell us they never got from a previous provider.
We also think carefully about the practical side of recovery — keeping your team informed while systems are being restored, prioritising the applications your business genuinely can't function without, and making sure any communication to clients or suppliers about the incident is accurate rather than alarmist. Recovering from ransomware is stressful enough without also having to manage internal panic or reputational fallout on your own, so we treat that side of the process as seriously as the technical restoration itself.

Simple, transparent per-user pricing, with ransomware protection built in. No hidden fees.
Core protection and backup for small teams
Priority response for growing businesses
Full incident response with dedicated support
We built our recovery capability around speed, honesty and tested process. Here's what sets us apart.
Ransomware doesn't wait for office hours, so our 24/7 monitoring and response capability doesn't either.
A clear, measurable service standard, not a vague promise, so you know exactly what to expect when it matters most.
Not a paid add-on you have to remember to buy — tested, automated cloud backup comes with every managed plan.
Modern endpoint detection and response on every device, not just servers, to catch ransomware early wherever it starts.
We help you work towards Cyber Essentials certification, increasingly required by insurers and clients alike.
We explain what happened, why, and what's changed — no jargon, no glossing over the parts that matter.
No hourly billing surprises when an incident happens — protection and recovery capability are part of your plan.
Delivered UK-wide remotely from our City of London base, with on-site support available in London when needed.
Ongoing monitoring and hardening after the incident, so the same vulnerability can't be exploited a second time.
Ransomware recovery services matter wherever your business is based across the UK — attacks don't respect geography, and a business running on hybrid infrastructure spanning on-premise servers, cloud platforms and remote devices needs monitoring and tested backup covering all of it. Whether you're a single office or several sites, the same recovery principles apply: contain quickly, restore from clean backup, and harden against a repeat.
A handful of situations come up repeatedly when businesses contact us about ransomware recovery services. Sometimes it's already happening — files are encrypted, a ransom note has appeared, and the priority is immediate containment and restoration. Other times, it's a near-miss that prompts the call: a phishing email that nearly got clicked, a warning from an industry contact about a wave of attacks targeting similar businesses, or a cyber insurance renewal that now asks pointed questions about backup testing and endpoint protection nobody can confidently answer. And increasingly, it's a client or supplier requiring Cyber Essentials certification, which forces a proper look at whether recovery capability actually exists or has just been assumed to be fine. Whichever situation applies, the underlying need is the same: monitored endpoints, tested backup, and a documented process for the day it's actually needed.
We deliver ransomware recovery services remotely to businesses across the UK, from our base in the City of London. Most incident response and recovery work is handled remotely the same day, with on-site visits available in London when hardware genuinely needs physical attention.
Sector mix: Our clients span professional services firms with sensitive client data, retailers dependent on point-of-sale systems, and growing SMEs who've outgrown an ad hoc approach to security. Whatever the sector, the same monitoring, backup and recovery foundations apply.
Getting started: A free consultation is the first step, whether you're dealing with an active incident or want ransomware recovery capability in place before you ever need it.
Already had an incident? If you're recovering from a previous attack with a different provider, we can review what happened, assess whether the vulnerability has genuinely been closed, and put proper monitoring, backup and endpoint protection in place going forward, without disrupting whatever's currently keeping the business running.
Coverage
From £20 per user per month, with 24/7 monitoring, cloud backup and a 99% SLA guarantee wherever your business is based.
ransomware recovery services
Rapid incident response and tested cloud backup restoration to get your business back online after a ransomware attack, backed by a 99% SLA guarantee.
cyber essentials certification support
Support working towards Cyber Essentials certification, increasingly required by clients, insurers and supply chains across the UK.
Got questions about ransomware recovery services? We've answered the most common ones below. If you need more detail, get in touch.
Ransomware recovery capability is built into our managed IT support plans, from £20 per user per month, which include 24/7 monitoring, EDR endpoint protection and cloud backup as standard. Active incident response is scoped based on severity.
We move immediately on contact, prioritising containment first to stop the spread, followed by assessment and restoration. Every plan is backed by a 99% SLA guarantee on response times.
Data loss depends on how recently backups were taken and how quickly the incident is contained. This is why tested, regular cloud backup, included in every managed plan, matters so much.
We generally advise against it — payment doesn't guarantee data return and can mark you as a target for future attacks. Restoring from clean, tested backup is almost always the safer route.
It isn't required to use our ransomware recovery services, but it's a valuable step for demonstrating security good practice to clients, suppliers and cyber insurers, and we can support certification alongside recovery work.
Ransomware recovery includes containment and hardening steps specific to a malicious attack, alongside data restoration, whereas general data recovery may simply involve restoring from backup after accidental loss.
Yes, prevention is the priority. 24/7 monitoring and EDR endpoint protection, included in every managed plan, are designed to catch and stop threats before encryption ever begins.
Yes, we deliver ransomware recovery services UK-wide, remotely, from our base in the City of London, with on-site support available in London when hardware genuinely needs hands-on attention.
Limited time offer — valid until 31/05/2026
We believe that communication is key to any successful partnership. Submit your details and one of our friendly team members will be in touch with you shortly.
Submit your details and one of our friendly team members will be in touch with you shortly
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