- AI
How AI Can Reduce Business Costs
20 Mar, 2026
From
£20
Per user, per monthEssentials Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
IT Support for Recruitment Agencies
Recruitment is a fast-paced, relationship-driven business. Cloudswitched provides IT support that keeps your CRM, phones, and email running smoothly so your consultants can focus on finding the right candidates.
CRM Expertise
We support Bullhorn, Vincere, Mercury, and other recruitment CRM platforms used across the UK staffing industry.
VoIP & Telephony
Phone systems are critical for recruitment. We ensure your VoIP platform runs reliably with clear call quality.
Zero Downtime
When your systems are down, your consultants cannot bill. We keep uptime high and response times fast.
IT That Keeps You Billing
Recruitment agencies live and die by their technology. Your CRM holds your candidate pipeline, your phone system connects you to clients and candidates, and your email handles thousands of daily communications. Any downtime directly impacts revenue. Cloudswitched provides IT support that understands the recruitment workflow, keeping your consultants productive and your technology reliable.
What Sets Us Apart
Recruitment Sector Focus
We support recruitment agencies across the UK and understand the specific technology stack — CRM, VoIP, job board integrations, and back-office systems.
Speed Matters
We know that a consultant who cannot access their CRM or make calls is losing money. Our response times reflect this urgency.
Scaling with Growth
Recruitment agencies scale quickly when markets are strong. We add desks, phones, and users rapidly to match your growth.
Recruitment Agency IT Covers
Recruitment CRM support and administration
VoIP phone system management and support
Email platform management including deliverability
GDPR compliance for candidate data handling
New desk setup for growing teams
Job board and LinkedIn integration support
Recruitment IT Support Plans
From
£40
Per user, per monthAssurance Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
From
£60
Per user, per monthUltimate Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
- Onsite Support
Frequently Asked Questions
We support all major recruitment CRM platforms including Bullhorn, Vincere, Mercury, JobAdder, and Access. Our engineers understand the integrations with job boards, email, and VoIP systems that recruitment agencies depend on.
Yes. We set up and manage VoIP phone systems for recruitment agencies, including extensions, call routing, voicemail, call recording, and CRM integration. We ensure call quality remains excellent even during peak calling hours.
A new consultant can typically be set up within 24 hours with a configured laptop, CRM access, phone extension, email account, and all necessary software. For bulk onboarding, we can handle larger groups with advance notice.
Yes. We implement technical controls that support GDPR compliance including data retention policies within your CRM, secure data handling procedures, and appropriate consent management workflows.
Absolutely. Our support covers consultants working from home or remotely with the same CRM access, VoIP capability, and helpdesk availability as office-based staff.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Let's Talk About Your IT
Tell us about your agency and we will design IT support that keeps your consultants billing.
Submit your details and one of our friendly team members will be in touch shortly