Online Backup for UK Businesses You Can Trust

Cloud-to-cloud backup and disaster recovery built into your managed IT plan, so a deleted file, a failed laptop or a ransomware attack never becomes a business-ending event.

Automated & Encrypted

Your data is backed up automatically on a set schedule and encrypted in transit and at rest, with no manual steps for your team to remember or forget.

Fast Recovery

When you need a file, a mailbox or a whole server back, our engineers restore it quickly, minimising downtime and disruption to your business.

Included in Managed Plans

Cloud backup is included as standard across our managed IT support packages, backed by our 99% SLA guarantee and 24/7 monitoring.

Online backup for UK businesses, done properly

Losing access to your data — whether through hardware failure, accidental deletion, a phishing attack or a ransomware incident — can stop a business in its tracks. Cloudswitched provides online backup and cloud-to-cloud backup for UK small and medium-sized businesses, protecting the files, email and systems you rely on every day. As part of our managed IT support plans, cloud backup isn't an optional extra bolted on afterwards — it's built into the way we look after your infrastructure from day one, with 24/7 monitoring and a 99% SLA guarantee behind it. Whether you're a five-person consultancy running everything through Microsoft 365 or a growing operation with a mix of cloud and on-premise servers, the underlying question is the same: if something goes wrong today, can you get your data back tomorrow? For most UK SMEs, the honest answer — until they look closely — is "we're not sure", which is exactly the gap online backup is designed to close. Getting a clear answer usually only takes a short conversation about what you run, where it lives, and how quickly you'd need it back.

What cloud-to-cloud backup actually protects

Most UK businesses now run the majority of their data in cloud platforms such as Microsoft 365 — email, SharePoint, OneDrive and Teams. It's a common misconception that this data is automatically backed up by the platform provider. It isn't. Microsoft, like most cloud providers, is responsible for the uptime of the platform itself, not for recovering a file your team accidentally deleted three weeks ago or a mailbox wiped out by a compromised account. Cloud-to-cloud backup closes that gap, taking independent, scheduled copies of your cloud data and storing them separately, so you can restore what you need without relying on the platform's own short recycle-bin retention windows.

Business data backup UK businesses can rely on

Alongside cloud-to-cloud backup, we provide business data backup for on-premise servers, endpoints and line-of-business applications, giving you a complete picture of protection across everything your business runs — not just what happens to live in the cloud.

Built around recovery, not just storage

A backup you can't restore quickly isn't much use in an emergency. We design every backup setup around realistic recovery time objectives, with regular restore testing so you know — before you ever need it — that your data will come back when you ask for it.

Retention that matches how you actually work

Different data needs different retention. Financial records, contracts and HR files may need to be kept and recoverable for years, while day-to-day working files might only need a shorter retention window. We set retention policies around how your business actually operates and what you're required to keep, rather than applying one generic setting to everything.

Our approach to online backup

The 3-2-1 principle, applied properly

We design backup around the widely-used 3-2-1 approach — at least three copies of your data, on two different types of storage, with one copy held independently of your main systems — so a single point of failure, whether that's a device, a location or a compromised account, can never take out every copy at once.

Ransomware-aware by design

Modern ransomware increasingly targets backup systems directly, trying to encrypt or delete them alongside your live data. We configure immutable, versioned backups that an attacker on your network can't simply reach and destroy, giving you a genuine way back after an incident.

Ready to stop worrying about lost data?

How it works

From first conversation to a fully protected environment — our process keeps things simple.

1

Audit

We map every system, mailbox and device holding business-critical data, and identify what's currently protected and what isn't.

2

Design

We design a backup schedule and retention policy matched to your business, covering cloud platforms, servers and endpoints.

3

Deploy

We configure and deploy encrypted, automated backups, then run a test restore so you can see it working before you need it.

4

Monitor & Support

Our team monitors backup jobs 24/7, flags failures immediately and is on hand whenever you need a restore.

UK businesses look for online backup when

They've discovered Microsoft 365 doesn't back up email and files the way they assumed it did
A team member has accidentally deleted files or folders that were never recovered
They want predictable cloud backup pricing UK businesses can budget for, without surprise costs
Their current backup hasn't been tested and nobody can say with confidence it would actually restore
They're comparing cloud backup providers and need a straightforward cloud backup comparison UK vendors rarely make easy
They need to demonstrate proper data protection for a client, insurer or Cyber Essentials assessment
A ransomware scare has made them realise their existing backup could be reached and encrypted too
They're growing and need backup that scales with more users, devices and cloud storage
They want one provider managing backup alongside the rest of their IT support, rather than another separate vendor to chase

Why choose Cloudswitched for business data backup UK-wide?

We back up what actually matters to your business — Microsoft 365 mailboxes and files, servers, workstations and line-of-business data — not just a generic folder sync that misses half of what you run day to day.

Cloud backup is included in our managed IT support plans as standard, so you're not paying a separate backup vendor on top of your IT support contract, and there's one team accountable if something goes wrong.

Every backup is encrypted in transit and at rest, with immutable, versioned copies designed to resist ransomware that specifically targets backup systems.

We test restores regularly rather than assuming backups work — so when you need a file, a mailbox or a whole server back, we already know it will come back cleanly.

Our 24/7 monitoring means a failed backup job gets picked up and fixed by our team, not discovered by you the day you actually need to restore something.

Because backup sits inside the same managed IT support relationship as the rest of your infrastructure, there's no finger-pointing between suppliers if something goes wrong — one team designed it, one team monitors it, and one team restores it.

Online backup and cloud-to-cloud backup for UK businesses

What's included in our online backup service

01

Cloud-to-Cloud Backup

Independent, scheduled backup of Microsoft 365 email, OneDrive, SharePoint and Teams data, stored separately from your live platform so a deleted item or compromised account can always be recovered.

02

Server & Endpoint Backup

Automated backup of on-premise and cloud servers, plus laptops and desktops holding business data, so hardware failure never means data loss.

03

Encrypted, Immutable Storage

Data is encrypted in transit and at rest, with versioned, immutable copies designed to withstand ransomware that specifically targets backup repositories.

04

Tested Restores

Scheduled test restores so you have confidence — proven, not assumed — that a file, mailbox or full server can be recovered when it matters.

05

24/7 Monitoring & Support

Our team monitors every backup job around the clock, so a failure gets caught and fixed by us rather than discovered by you during an emergency.

Cloud Backup Pricing UK Businesses Can Plan Around

Cloud backup is included as standard across every managed IT support tier — priced per user, per month, with no separate backup invoice to track.

Essentials

Core IT support with cloud backup included

£20/ user / month
  • Cloud-to-cloud backup
  • 24/7 monitoring
  • EDR endpoint protection
  • 99% SLA guarantee
Get Essentials
Most Popular

Assurance

Extended backup retention and faster response

£40/ user / month
  • Everything in Essentials
  • Server & endpoint backup
  • Scheduled test restores
  • Priority support response
Get Assurance

Ultimate

Maximum protection for data-critical businesses

£60/ user / month
  • Everything in Assurance
  • Extended retention windows
  • Dedicated account manager
  • Virtual CIO input on DR strategy
Get Ultimate

Why Cloudswitched for online backup?

We don't treat backup as an afterthought — here's what sets our approach apart.

Backup included, not bolted on

Cloud backup is part of every managed IT plan, priced simply per user per month, rather than a separate line-item vendor you have to manage yourself.

Ransomware-aware design

Immutable, versioned backups are configured so an attacker who compromises your network can't simply delete or encrypt your safety net too.

24/7 monitoring

Backup jobs are watched around the clock, so a silent failure gets caught and fixed by our team, not discovered by you mid-emergency.

Tested, not assumed

We run scheduled test restores so you know a recovery will actually work, rather than finding out the hard way during a genuine incident.

Dedicated account manager

You'll always have a named point of contact for backup questions, restore requests or changes to your retention policy.

One provider, full picture

The same team that manages your IT support also manages your backup, so nothing falls into the gap between two different suppliers.

Cyber Essentials aligned

Our backup approach supports the data protection expectations behind Cyber Essentials certification, helping if you need to evidence good practice.

Scales as you grow

Add users, devices or new cloud services and your backup coverage extends automatically, without a separate project to re-scope it.

Transparent pricing

One clear per-user, per-month price with backup included — no separate storage bill, no surprise restore fees.

Business Continuity Infrastructure for UK SMEs

UK businesses of every size now depend on cloud platforms, remote and hybrid working, and line-of-business applications that simply can't go down for long. Reliable online backup underpins business continuity — giving you a way back after hardware failure, human error, or a cyber incident, whatever your sector or size. As part of a managed IT support plan with 24/7 monitoring and a 99% SLA guarantee, backup becomes one dependable layer in a wider strategy for keeping your business running, rather than an isolated tool nobody checks until it's too late. Businesses considering the full picture of resilience often pair online backup with our wider network admin and virtual CIO services, so backup, connectivity and long-term IT strategy are planned together rather than as separate, disconnected purchases.

Comparing your cloud backup options

Many UK businesses assume their existing cloud subscription already covers backup. Microsoft 365, Google Workspace and most SaaS platforms operate on a shared-responsibility model — the provider keeps the platform running, but recovering your own deleted or corrupted data is down to you. Native recycle bins and version history typically only cover a short retention window, which isn't the same as a genuine, independently stored backup.

Cloud-to-cloud backup vs native retention: a proper cloud-to-cloud backup takes its own scheduled copies, stored outside the platform, with retention measured in months or years rather than days, and the ability to restore a single item or an entire mailbox on demand.

DIY backup vs managed backup: some businesses try to manage backup themselves with basic sync tools. A managed service adds monitoring, tested restores, ransomware-resistant storage and a support team accountable for the outcome — not just the software.

One vendor vs several: it's common to find backup, endpoint protection and general IT support split across two or three different suppliers, each pointing at the others when something fails. Bringing backup into your managed IT plan removes that ambiguity — there's a single point of accountability for keeping your data safe and getting it back.

Included with

Managed IT Support

Cloud backup comes as standard across our Essentials, Assurance and Ultimate plans, alongside 24/7 monitoring, EDR endpoint protection and a 99% SLA guarantee — one contract, one team, one bill.

Compliance We Support
GDPRCyber EssentialsISO 27001-aligned practicesUK Data Protection Act 2018
Service

Cloud to Cloud Backup

cloud to cloud backup

Independent, encrypted backup of your Microsoft 365 and cloud platform data, stored separately from the live service so you're never relying on native recycle-bin retention alone. Restores can be run at item level or across a whole mailbox.

Region

Online Backup UK-Wide

business data backup uk

Remote-first delivery of online backup and business data backup across the UK, with London-based on-site support for businesses that need hands-on help. Most onboarding and ongoing management is handled remotely, with site visits arranged when hardware genuinely needs hands.

Frequently Asked Questions

Got questions about online backup? We've answered the most common ones below. If you need more detail, get in touch.

Isn't Microsoft 365 already backed up?

Microsoft is responsible for keeping the platform running, not for restoring data your team has deleted or that's been lost to a compromised account. Native recycle bins and version history are limited and time-boxed. Cloud-to-cloud backup takes independent, longer-retained copies so you can always recover what you need.

What does cloud backup pricing UK businesses pay look like?

Cloud backup is included in our managed IT support packages from £20 per user per month for Essentials, £40 for Assurance and £60 for Ultimate — with no separate backup invoice to track.

How does cloud-to-cloud backup differ from a normal file sync?

A sync tool like OneDrive keeps a live copy in step with your working files — if a file is deleted or corrupted, that change syncs too. Cloud-to-cloud backup takes independent, point-in-time copies you can restore from, regardless of what's happened to the live version.

How quickly can you restore lost data?

Recovery time depends on what's being restored — a single file or mailbox is typically fast, while a full server restore takes longer. We agree realistic recovery expectations with you upfront and test restores regularly so there are no surprises when it matters.

Do you offer a cloud backup comparison against our current provider?

Yes, we're happy to review what your existing backup covers — retention windows, what's included, and how restores actually work — and give you a straightforward comparison against our managed backup service.

Do I need online backup if I already have managed IT support elsewhere?

If your current provider doesn't already include tested, ransomware-resistant cloud backup, it's worth reviewing — data loss is one of the most common reasons businesses come to us, often after assuming it was already covered.

Is our backed-up data encrypted?

Yes. Data is encrypted both in transit and at rest, and stored as immutable, versioned copies designed to withstand ransomware that specifically targets backup repositories.

Can backup help with Cyber Essentials certification?

Good backup practice supports the data protection expectations behind Cyber Essentials, and we can advise on how your backup setup fits alongside our Cyber Essentials certification support.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

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AWS
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Office 365
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