Looking for responsive network support that actually understands your business? Cloudswitched provides UK-wide managed network services with the personal touch of a local partner.
Our UK-based help desk is available by phone, email and live chat with guaranteed response times for every enquiry.
Most issues are resolved remotely within minutes. When on-site support is needed, we dispatch engineers to your location promptly.
A dedicated account manager who knows your network, your business and your priorities — not a faceless ticket queue.
When your network goes down, you need support that responds quickly, diagnoses accurately and resolves efficiently. Cloudswitched combines 24/7 remote monitoring with UK-wide on-site capability to deliver network support that feels local no matter where your business is based. Our cloud management platform lets us see and fix problems remotely in most cases, while our engineering team can be on-site when hands-on intervention is required.
We document and monitor your network proactively, so when you call we already know your setup, your history and often the issue you are experiencing.
Whether it is a WiFi issue, a firewall question or a switch failure, one team handles everything. No being bounced between departments or vendors.
Our response and resolution times are documented in your service agreement. You know exactly what to expect and we report against those targets monthly.
We provide remote network support across the entire UK. For on-site support, we have engineers based in London, Manchester and other key locations, with the ability to dispatch nationwide for clients on managed contracts.
Our SLA guarantees a fifteen-minute response for critical outages, a one-hour response for high-priority issues and a four-hour response for standard requests. Most issues are acknowledged and diagnosed within minutes.
Yes. We support equipment from Cisco, Meraki, Aruba, TP-Link, Ubiquiti, Fortinet, SonicWall, Sophos and other major vendors. We audit your setup and provide ongoing management and support.
We offer both. A managed contract provides proactive monitoring, SLA guarantees and predictable costs. Ad-hoc support is available on a time-and-materials basis for businesses that prefer to pay as they go.
We specialise in networking — WiFi, switching, firewalls and connectivity. This focus means deeper expertise, faster diagnosis and better outcomes than a generalist IT support company that treats networking as a sideline.
Limited time offer - valid until 31/05/2026
Tell us about your network and your support requirements and we will put together a plan that keeps your business running smoothly.
Submit your details and one of our friendly team members will be in touch shortly
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