Estimate the monthly and annual cost of a hosted VoIP phone system for your business, including licences, call charges, hardware, and migration fees.
| Feature Tier | 1–10 Users | 11–25 Users | 26–50 Users | 51–100 Users | 100+ Users |
|---|---|---|---|---|---|
| Basic | £8–12/user | £7–11/user | £6–10/user | £5–9/user | £4–8/user |
| Standard | £14–20/user | £12–18/user | £10–16/user | £9–14/user | £8–12/user |
| Advanced | £22–30/user | £18–26/user | £16–22/user | £14–20/user | £12–18/user |
| Enterprise | £35–50/user | £30–45/user | £25–38/user | £22–34/user | £18–28/user |
Prices are per user per month (excl. VAT) and reflect typical UK hosted VoIP providers as of 2025. Actual pricing depends on provider, contract length, and bundled call minutes. Talk to our VoIP team
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Hosted VoIP for UK SMEs typically costs £10-£25 per user per month, including calls, standard features, and hosting, compared with £25-£40+ per user for traditional line rental and call charges combined. A 15-person office typically pays £150-£375/month for a fully featured hosted VoIP system.
Most hosted VoIP packages bundle unlimited UK landline and mobile calls, voicemail-to-email, call recording, and a mobile app into the per-user monthly fee. Optional extras like call queuing, CRM integration, or international call bundles typically add £2-£10 per user per month on top of the base package.
Most businesses need IP handsets (typically £50-£150 each) or can use softphone apps at no extra hardware cost, plus a network readiness check to ensure the office LAN and internet connection can handle voice traffic reliably. Number porting from your existing provider is usually free but can take 1-3 weeks.
VoIP typically makes financial sense at any size — even a single-site business with 2-3 lines usually sees savings over traditional ISDN or PSTN lines, and this calculator scales the cost comparison to your exact headcount and call volume. Savings tend to increase with headcount because per-user pricing drops at higher tiers.
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