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Government-backed cyber security certification for Ealing businesses, from an honest gap assessment through to a submitted, passing questionnaire - delivered remotely with on-site visits where genuinely needed.
We assess your firewalls, device configuration, user access, patching and malware protection before you touch the questionnaire, so nothing is a surprise partway through.
Where controls fall short, we fix them or tell you exactly what to fix, translating the scheme's technical language into changes you can action across your laptops, servers and cloud accounts.
We guide you through the questionnaire itself, answer by answer, so what you submit accurately reflects your environment and stands up to the certification body's review.
Cyber Essentials is the UK government-backed scheme that certifies a business has basic technical controls in place against the most common internet-borne attacks: a properly configured firewall, secure device and software configuration, controlled user access, up-to-date patching and functioning malware protection. Public sector contracts and a growing number of private-sector supply chains now require it, and insurers ask for it too. For a business in Ealing weighing up certification, the practical questions are usually the same: what's involved, how long will it take, and can our existing setup pass without an expensive overhaul. We work through those questions from a free consultation, then handle the gap assessment, remediation and questionnaire submission so certification stays a manageable project.
Ealing is a diverse commercial borough anchored by Ealing Broadway, with independent businesses and established retail sitting alongside professional services, media production, food and drink, healthcare and education. The Elizabeth line has significantly improved the area's connectivity to central London and Heathrow - roughly 30 minutes from Liverpool Street to Ealing Broadway station - helping drive commercial investment into the area. Ealing Studios, one of the oldest film studios in the world, underpins a local media and creative economy alongside the retail activity around Ealing Broadway shopping centre, and that mix means cyber security needs genuinely vary: a production company handling client footage has a different risk profile to a healthcare practice holding patient records, or a retailer taking card payments on Ealing Broadway.
The scheme is built around five technical control themes: firewalls and internet gateways, secure configuration of devices and software, user access control, malware protection, and security update (patch) management. It doesn't mandate specific products - it mandates outcomes, so a firewall is assessed on how it's configured and managed, not which brand sits on the network. That's useful in a borough like Ealing, where setups range from a single shared office network near Ealing Broadway to teams spread across production sites, client offices and home broadband.
Standard Cyber Essentials is a self-assessment: you complete a questionnaire, an assessor reviews it, and certification follows once it meets the standard. Cyber Essentials Plus adds an independent technical audit on top, increasingly asked for by larger clients and some public-sector tenders. Most businesses in Ealing start with standard Cyber Essentials and move to Plus only if a contract requires it - we help you judge which one matches what's actually being asked for.
Before anything is submitted, we walk through your firewalls, device builds, user accounts, patching routine and malware protection against the scheme's requirements, and hand you a clear list of what already meets the standard and what doesn't - not a generic checklist, but findings specific to your actual setup.
Where controls need work, we make the changes ourselves or work alongside your existing IT support to get them done, then help you complete and submit the self-assessment questionnaire so it reflects a system that genuinely meets the requirements.
From first conversation to a submitted, passing questionnaire - our process keeps Cyber Essentials manageable.
We learn about your systems, devices and how your teams work, then assess them against the five Cyber Essentials control themes to see exactly where you stand today.
We close the gaps we've found - firewall rules, device configuration, access permissions, patching and malware protection - working around your day-to-day operations.
We guide you through the self-assessment questionnaire question by question, making sure every answer accurately reflects the environment we've just brought up to standard.
Once certified, we keep the controls that got you there in place and help with the annual renewal, so certification isn't a one-off exercise you have to repeat from scratch.
We work through Cyber Essentials with businesses across a range of setups - retail units, professional services offices, media and production companies, healthcare practices and education providers - rather than one fixed template regardless of what your systems look like.
Because we handle general IT support as well as certification, we're comfortable getting into firewall configuration, device builds and access controls directly, rather than just producing a report and leaving remediation to someone else.
Every engagement starts with a free consultation and a fixed quote once we understand your scope - no open-ended billing while the questionnaire drags on.
We're based in the City of London and work with SMEs across the UK, delivering Cyber Essentials support remotely with on-site visits around London - including Ealing - when hardware genuinely needs someone on site.
Certification isn't the end of it: we stay available for the annual renewal and the ordinary IT support questions that come up in between.

Certification is a means to an end - winning tenders, satisfying insurers, reassuring clients. Here's what shapes how we get you there.
We start by understanding your systems and what's actually driving the need for certification - a specific tender, an insurer, or a client requirement - before quoting anything, so the scope of work matches the real reason you need it.
Once we know what your certification needs to cover, we agree a fixed price for the gap assessment, remediation and questionnaire support, so there's no open-ended hourly billing while the process runs its course.
Because we also provide general IT support, we can implement the technical changes the assessment identifies directly, rather than handing you a findings document and leaving the remediation work to someone else.
Getting the scope of your assessment right - which devices, cloud services and home-working setups are included - matters more than most businesses expect. We work through it carefully rather than defaulting to the broadest, most expensive interpretation.
The questionnaire is written in scheme-specific technical language. We translate every requirement into what it actually means for your systems, so you understand what you're certifying, not just ticking boxes you don't follow.
Whether you're running a single office, a hybrid team, or a mix of client-site and remote work, we assess and remediate the systems you actually have, rather than pushing you toward a standard IT setup you don't need.
We assess and remediate against the Cyber Essentials requirements themselves, not against a particular product line, so you're never pushed into buying a specific vendor's hardware or software just to meet the standard.
We don't disappear once the certificate is issued. We're available for the annual renewal and for the day-to-day IT support questions that touch the same firewalls, devices and accounts you've just brought up to standard.
You'll know the fixed price for your certification work before it starts, and there are no surprise charges for the annual renewal - we quote for that separately, again after understanding what's actually changed since last time.
Ealing's mix of retail units around Ealing Broadway, professional services offices, media and production businesses connected to Ealing Studios, food and drink venues, healthcare practices and education providers means the IT infrastructure behind Cyber Essentials varies considerably. A production company handling large media files needs its firewall and access control assessed differently to a retailer taking payments on the shop floor or a healthcare practice storing patient records. Properly configured firewalls, patched devices and managed user access aren't just about passing a questionnaire - it's the same groundwork that keeps day-to-day IT running reliably.
Ealing is a diverse commercial borough anchored by Ealing Broadway, with independent businesses sitting alongside established retail around the Ealing Broadway shopping centre. Ealing Studios, one of the oldest film studios in the world, underpins a local media and creative economy that runs alongside the borough's retail, professional services, food and drink, healthcare and education businesses.
Connectivity: the Elizabeth line has significantly improved Ealing's connectivity to central London and Heathrow, cutting the journey from Liverpool Street to Ealing Broadway station to around 30 minutes and boosting commercial investment as a result.
Getting here: we cover Ealing for on-site Cyber Essentials work - checking a firewall, reviewing device configuration in person, or sitting with a team to walk through the questionnaire. Most assessment and remediation work is done remotely, with visits booked when hardware genuinely needs hands on it.
Borough
You'll know Ealing by Ealing Broadway shopping centre and Ealing Studios, with the Elizabeth line running through Ealing Broadway station connecting the area to Liverpool Street in around 30 minutes. It's the everyday commercial geography behind the retail, media, professional services, food and drink, healthcare and education businesses we work with here.
Cyber Essentials certification
Government-backed cyber security certification covering firewalls, secure configuration, user access control, malware protection and patch management, delivered with hands-on gap assessment and remediation rather than a checklist alone.
Cyber Essentials Ealing
Cyber Essentials support for Ealing businesses across retail, professional services, media production, food and drink, healthcare and education, delivered remotely with on-site visits where hardware needs attention.
Got questions about Cyber Essentials in Ealing? We've answered the most common ones below. If you need more detail, get in touch.
Cyber Essentials is a UK government-backed certification scheme that verifies your business has basic technical controls in place across five areas: firewalls, secure configuration, user access control, malware protection and security update management. It's assessed through a self-assessment questionnaire reviewed by an accredited certification body.
Standard Cyber Essentials relies on a self-assessment questionnaire reviewed by an assessor. Cyber Essentials Plus adds an independent technical audit of your actual systems on top of that questionnaire, and is often requested by larger clients or specific public-sector tenders that want external verification rather than self-reported answers.
It depends on how many gaps the initial assessment finds. A business with reasonably up-to-date systems can often be ready to submit within a couple of weeks; one that needs more remediation work - new firewall rules, patching backlogs cleared, access permissions tidied up - will take longer. We give you a realistic timeline once the gap assessment is done.
Not usually. Cyber Essentials assesses how your existing firewalls, devices and software are configured and managed, not which specific products you use. Most gaps we find are configuration and process issues - settings, permissions, patching routines - rather than missing equipment, though occasionally genuinely unsupported hardware or software does need replacing.
It's a set of detailed technical questions covering your firewalls, device configuration, user accounts, malware protection and patching across every device and cloud service in scope. The wording is precise and scheme-specific - we go through it with you question by question so your answers accurately describe your actual environment rather than a best guess.
No - the scheme was designed with small and medium businesses in mind, and a lot of what it requires is proportionate, sensible practice regardless of size. Smaller businesses in Ealing often find the gap assessment straightforward precisely because there's less infrastructure to review, though the questionnaire wording still needs careful, accurate answers.
No - certificates are issued by IASME-accredited certification bodies under the NCSC's Cyber Essentials scheme, not by us. Our role is the gap assessment, remediation and questionnaire preparation that gets your business ready to submit and pass through that independent process.
The assessor will typically flag specific answers that don't meet the requirements, and you get the chance to correct and resubmit. We aim to avoid this by working through the gap assessment and remediation properly beforehand, but if it happens we help you address the specific points raised and resubmit.
Limited time offer - valid until 31/05/2026
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