Managed Security Services UK Businesses Rely On

24/7 monitoring, endpoint protection and Cyber Essentials-aligned defences for UK SMEs, delivered remotely nationwide with London on-site cover — from £20 per user, per month.

24/7 Monitoring

Our security operations run around the clock, watching your endpoints, servers and network for suspicious activity so incidents are caught before they become breaches.

EDR Endpoint Protection

Every device on your network is protected with modern endpoint detection and response, giving you visibility and rapid containment if something slips through.

99% SLA Guarantee

We back our managed security services with a 99% SLA, so you know exactly what level of response and uptime to expect, in writing.

Managed security services UK SMEs can actually afford

Cyberattacks against small and mid-sized UK businesses are not rare events — they are a daily operational risk, and most SMEs don't have an in-house security team to manage it. Cloudswitched provides managed security services UK-wide as part of our managed IT support, combining 24/7 monitoring, EDR endpoint protection and cloud backup with practical, jargon-free guidance. We're based in the City of London and deliver remotely across the UK, with on-site cover for London-based clients, so wherever your business operates, you get the same level of protection. We also work alongside your existing connectivity, Microsoft 365 cloud email and Azure cloud servers, so security sits properly inside your wider IT setup rather than as a disconnected add-on bought from a separate supplier.

What managed security services actually cover

A managed security service isn't a single product — it's an ongoing programme. At Cloudswitched, that means round-the-clock monitoring of your network and endpoints, EDR software deployed across every device, patch management to close known vulnerabilities, cloud backup so data can be restored quickly after an incident, and a support desk that responds when something looks wrong. It's the difference between hoping nothing happens and having a team actively watching for it.

Why SMEs need this now

Insurers increasingly ask about security controls before renewing cyber cover, larger customers ask suppliers to demonstrate baseline protection before signing contracts, and the Cyber Essentials scheme has become a practical minimum bar for public-sector and enterprise tendering. Managed security services UK businesses adopt today are as much about winning and keeping business as they are about avoiding an incident.

Built around your existing setup

We don't rip out your systems to sell you ours. Our engineers assess your current Microsoft 365 environment, servers, firewalls and endpoints, then layer monitoring, EDR and backup on top — so protection improves without a disruptive migration project.

EDR versus traditional antivirus

Traditional antivirus checks files against a list of known threats and does little beyond that. EDR — endpoint detection and response — behaves differently: it watches how processes actually behave on a device, flags anything unusual even if it's never been seen before, and gives our team the ability to isolate a compromised machine from the network in minutes rather than hours. For a business that's never had this level of visibility, it's usually the single biggest upgrade in our managed security service.

Our recent work

A selection of websites and web applications we've designed and built for our clients.

New-Builds.co.uk — Property platform

New-Builds.co.uk

UK's new build property platform with interactive maps, comparison tools and developer showcase.

Web Application
Elm Digital Health — Healthcare SaaS

Elm Digital Health

NHS-approved healthcare document management platform with AI-powered workflow automation.

Healthcare SaaS
BrightStudy.ai — EdTech platform

BrightStudy.ai

AI-powered learning platform that transforms study materials into structured, trackable resources.

EdTech Platform

Our approach to managed security

Monitoring That Never Sleeps

Our 24/7 monitoring watches every endpoint and server, flagging unusual behaviour immediately rather than waiting for a scheduled review — because breaches don't keep office hours.

Backed by a 99% SLA

Every managed security client gets a written 99% SLA covering response times and uptime, plus cloud backup included as standard so recovery is fast if the worst happens.

Ready to secure your business properly?

How it works

From first conversation to fully monitored infrastructure — our process keeps things simple.

1

Assessment

We review your current systems, endpoints and existing protection to understand your real exposure and priorities.

2

Deployment

EDR, monitoring agents and backup are rolled out across your estate with minimal disruption to day-to-day work.

3

Monitoring

Our team watches your environment 24/7, responding to alerts and patching vulnerabilities before they're exploited.

4

Reporting & Support

Regular reporting keeps you informed, and our support desk is always available when you need help or reassurance.

UK businesses turn to managed security services when

They have no visibility into what's happening across their laptops, servers and network overnight or at weekends
A near-miss or actual incident exposed gaps in their existing antivirus and firewall setup
Cyber insurance renewal now requires evidence of monitoring, EDR and patch management
A customer or tender now requires Cyber Essentials or equivalent security controls
In-house IT is stretched thin and can't realistically watch security alerts on top of everything else
They need cloud backup that's actually tested, not just switched on and forgotten
They're not sure which of their devices are actually patched and up to date
Leadership wants a clear SLA and reporting instead of vague reassurances about security
They want one provider handling monitoring, backup and IT support instead of juggling several vendors

Why choose Cloudswitched for managed security?

We provide managed security services as a core part of our managed IT support, not as a bolt-on add-on from a separate team. That means monitoring, EDR and backup are integrated with the same engineers who handle your day-to-day IT support.

Every plan includes 24/7 monitoring and EDR endpoint protection as standard, backed by a 99% SLA — so you always know what to expect from us, in writing, not in vague promises.

Cloud backup is included in our managed plans, so if an incident does occur, recovery is fast rather than a scramble through old tape backups or forgotten cloud folders.

We also support businesses working toward Cyber Essentials certification, aligning our monitoring and endpoint controls with the scheme's requirements so certification is straightforward rather than a rebuild.

Reporting is written for business owners and office managers, not just IT specialists — you'll see what was monitored, what was flagged, and what we did about it, without needing to interpret raw security logs yourself.

Because monitoring, backup and general IT support sit with the same team, an incident doesn't turn into a finger-pointing exercise between separate vendors. One provider takes responsibility end to end.

Based in the City of London, we serve SMEs across the whole of the UK remotely, with on-site coverage available in London when hands-on work is genuinely needed.

Managed security services UK

What's included in our managed security services

01

24/7 Monitoring

Continuous monitoring of servers, endpoints and network activity, with alerts triaged by our team around the clock rather than reviewed the next business morning.

02

EDR Endpoint Protection

Modern endpoint detection and response deployed across every laptop, desktop and server, replacing basic antivirus with active threat detection and containment.

03

Cloud Backup

Automated, tested cloud backup included in our managed plans, so data can be restored quickly if a device is lost, encrypted or compromised.

04

Patch Management

Regular, scheduled patching across operating systems and key applications, closing known vulnerabilities before they can be exploited — with a clear record of what was patched and when, for your own records or an insurer's.

05

Cyber Essentials Support

Guidance and technical alignment for businesses pursuing Cyber Essentials certification, using the controls already built into your managed security service.

Choose Your Plan

Managed security is included in our IT support plans — simple, transparent pricing per user, per month.

Essentials

Core monitoring and protection for small teams

£20/ user / month
  • 24/7 monitoring
  • EDR endpoint protection
  • Cloud backup
  • 99% SLA guarantee
  • Cyber Essentials support
  • Virtual CIO input
Get Essentials
Most Popular

Assurance

Fuller security cover for growing businesses

£40/ user / month
  • Everything in Essentials
  • Cyber Essentials support
  • Priority response times
  • Quarterly security reviews
  • Network admin included
  • Dedicated virtual CIO
Get Assurance

Ultimate

Comprehensive security and IT leadership

£60/ user / month
  • Everything in Assurance
  • Dedicated virtual CIO
  • Strategic security roadmap
  • Priority on-site support (London)
  • Full IT documentation
Get Ultimate

Enterprise

Custom security programmes for larger estates

POA/ custom quote
  • Multi-site coverage
  • Bespoke SLA terms
  • Cyber Essentials Plus support
  • Dedicated account team
Contact Us

Why Cloudswitched for managed security?

We don't just monitor your systems — we take responsibility for keeping them secure. Here's what sets us apart.

24/7 monitoring as standard

Every managed security client gets round-the-clock monitoring from the Essentials plan upward — it isn't reserved for the top tier.

99% SLA guarantee

Our commitments are written down, not implied. You know exactly what response times and uptime to expect from day one.

EDR, not just antivirus

We deploy proper endpoint detection and response across your estate, giving real visibility instead of a basic signature-based scan.

Cyber Essentials aligned

Our monitoring and endpoint controls are built to support Cyber Essentials certification, so compliance and security work together, not against each other.

One team, not several vendors

Security, backup and general IT support come from the same engineers, so nothing falls through the cracks between providers.

Cloud backup included

Backup isn't an upsell — it's part of our managed plans, so recovery after an incident is quick rather than a separate negotiation.

UK-wide delivery

Based in the City of London, we support SMEs across the whole of the UK remotely, with on-site cover available for London clients.

Ongoing patch management

Scheduled patching keeps known vulnerabilities closed, without you needing to chase updates across every device yourself.

Transparent, fixed pricing

Per-user, per-month pricing with no hidden setup fees, so budgeting for security is straightforward for finance teams and owners alike.

Managed Security That Fits Your Existing Infrastructure

Whether you run Microsoft 365, on-premise servers, or a mix of cloud and legacy systems, our managed security services are designed to layer onto what you already have. We assess your Azure cloud servers, cloud networking and endpoints before deployment, so protection improves without ripping out infrastructure that already works. For businesses without an internal IT function, this often means the first time security has been properly monitored at all. We also review connectivity — leased lines, broadband and VoIP systems — since a security incident that takes down your phones or internet connection can be just as disruptive as data loss, and our network admin team coordinates directly with the security side so nothing is assessed in isolation. Use our IT support cost calculator to get a rough sense of budget before you speak to us, or head to our IT support page for the wider managed IT picture that security sits within.

Who needs managed security services

Managed security services UK-wide suit any SME without a dedicated in-house security team — which is most small and mid-sized businesses. Professional services firms handling client data, e-commerce businesses processing payments, healthcare and legal practices with confidentiality obligations, and manufacturers running legacy systems alongside modern cloud tools all face the same underlying problem: nobody is watching continuously.

What "managed" really means: it means Cloudswitched takes operational responsibility for monitoring, patching, EDR and backup, rather than simply selling you software and leaving you to configure and watch it yourself. Alerts are triaged by our team, not left in an inbox.

Getting started: most businesses start with a short technology assessment, covering current endpoints, servers and any existing security tools, so we can recommend the right plan — Essentials, Assurance or Ultimate — without over-selling.

Sector considerations: professional services and legal firms tend to prioritise access controls and audit trails around client files; e-commerce businesses focus on payment security and uptime during peak trading; manufacturers often need EDR extended to older devices that can't be easily replaced. Our assessment reflects those differences rather than applying one generic checklist to every business.

At a glance

99% SLA, 24/7 monitoring

EDR endpoint protection and cloud backup included in every managed plan, from £20 per user per month, with Cyber Essentials support built in as you scale up.

Compliance We Support
GDPRCyber EssentialsCyber Essentials PlusUK Electronic Commerce RegulationsISO 27001-aligned practices
Service

Managed Security Services UK

managed security services uk

24/7 monitoring, EDR endpoint protection and cloud backup, delivered as part of managed IT support for SMEs across the UK, backed by a 99% SLA.

Related

Cyber Essentials Certification Support

cyber essentials certification

Guidance and technical alignment to help your business achieve Cyber Essentials certification using the controls already built into your managed security plan.

Frequently Asked Questions

Got questions? We've answered the most common ones below. If you need more detail, get in touch.

What do managed security services cost in the UK?

Our managed security services start from £20 per user, per month as part of our Essentials IT support plan, rising to £40 for Assurance and £60 for Ultimate, with EDR, monitoring and cloud backup included at every level. Larger or multi-site estates can get a custom quote.

Do I need Cyber Essentials as well as managed security services?

Not necessarily, but the two work well together. Cyber Essentials is a certification that demonstrates you meet a recognised baseline; managed security services are the ongoing monitoring and protection that keep you there day to day. We support both.

How is this different from just having antivirus software?

Antivirus alone reacts to known threats and usually isn't actively watched. Our managed security service adds 24/7 monitoring, EDR that detects unusual behaviour rather than just known signatures, and a team that actually responds to alerts.

What's your SLA for responding to a security incident?

All managed security clients are covered by our 99% SLA, with response times set out clearly at the start of the engagement so you always know what to expect if something is flagged.

Is cloud backup included, or is it a separate cost?

Cloud backup is included in our managed plans from Essentials upward, so you don't need a separate backup vendor or contract on top of your security service.

We're a small business — is this overkill for us?

No. Our Essentials plan is built specifically for smaller teams that don't have any dedicated security resource, and it's priced per user so cost scales with your headcount rather than requiring a large upfront commitment.

Do you support businesses outside London?

Yes. We're based in the City of London but deliver managed security services remotely to SMEs across the whole of the UK, with on-site coverage available in London when a physical visit is genuinely required.

How long does it take to get set up?

Most businesses are fully onboarded — monitoring agents deployed, EDR active and backup running — within one to two weeks, depending on the size of your estate and how much documentation already exists.

We already have some security tools in place — do we need to rip them out?

Usually not. We assess what you already have — firewalls, existing antivirus, backup tools — and work out which pieces stay, which are upgraded, and which are replaced. The goal is better protection with the least disruption, not a wholesale rebuild for its own sake.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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