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15 May, 2026
From
£20
Per user, per monthEssentials Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
IT Support & Maintenance in the UK
Support and maintenance should go hand in hand. Cloudswitched combines responsive helpdesk support with rigorous preventative maintenance so your UK business enjoys fewer issues and faster resolutions.
Integrated Service
Helpdesk support and scheduled maintenance delivered by the same team, ensuring consistency and efficiency.
Scheduled Care
Regular maintenance windows keep systems healthy, patched, and performing at their best without disrupting work hours.
One Monthly Fee
Support and maintenance bundled into a single predictable cost — no separate contracts or surprise invoices.
Support and Maintenance Together
Many businesses separate their IT support from maintenance, resulting in fragmented service and finger-pointing when things go wrong. Cloudswitched delivers both under one roof, meaning the team that maintains your systems is the same team that supports your users. This integrated approach reduces issues, accelerates resolution, and gives you a single point of accountability for your entire IT estate.
What Sets Us Apart
One Team, One View
Our engineers who perform maintenance also handle your support tickets. They know your environment intimately, leading to faster diagnosis and fewer escalations.
Documented Everything
Every maintenance action is logged alongside support activity, giving you a complete picture of your IT health and history.
Continuous Improvement
Maintenance findings inform support priorities and vice versa. This feedback loop drives steady improvement across your IT estate.
Support & Maintenance Includes
Unlimited helpdesk support via phone, email, and remote access
Monthly server and workstation maintenance cycles
Operating system and application patch management
Backup verification and test restores
Network health checks and firmware updates
Quarterly hardware health assessments
Support & Maintenance Plans
From
£40
Per user, per monthAssurance Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
From
£60
Per user, per monthUltimate Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
- Onsite Support
Frequently Asked Questions
Our maintenance programme includes operating system patching, application updates, disk cleanup, log reviews, backup verification, firmware updates, and hardware health checks. All work is scheduled outside core business hours to avoid disruption.
Server maintenance runs monthly with additional patching cycles as needed for critical security updates. Workstation maintenance runs continuously via our automated management platform, with manual checks performed quarterly.
Yes. Our maintenance covers physical servers, virtual machines, cloud resources in Azure, Microsoft 365 tenants, and network equipment. Everything in your IT estate receives the same consistent level of care.
If we identify failing hardware during maintenance, we raise it immediately with a recommended course of action. Where possible, we arrange replacement under warranty or source cost-effective alternatives so you are never caught off guard.
Absolutely. Every maintenance action is recorded in our service management system and included in your monthly report. You always have full visibility of what has been done, when, and by whom.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Let's Talk About Your IT
Describe your current setup and we will explain how combined support and maintenance can improve your IT experience.
Submit your details and one of our friendly team members will be in touch shortly