IT Support for Remote Teams

Remote working demands IT support that works beyond the office walls. Cloudswitched provides comprehensive managed IT for distributed UK teams — ensuring every employee is connected, secure, and supported wherever they work.

Location Independent

Our support covers every team member regardless of whether they work from home, the office, or a coffee shop.

Remote Security

VPN, MFA, endpoint protection, and cloud-based security keep remote workers as protected as office-based staff.

Instant Assistance

Remote support tools mean our engineers can help your staff in minutes, no matter where they are in the UK.

Supporting the Remote Workforce

The shift to remote and hybrid working has changed what businesses need from IT support. Traditional office-centric models leave remote workers underserved — waiting for support, using unsecured home networks, and managing their own device problems. Cloudswitched provides IT support built for the distributed workforce, ensuring every team member gets the same fast, professional service regardless of location.

What Sets Us Apart

Cloud-First Management

We manage devices through cloud platforms, meaning laptops are monitored, patched, and secured whether they are on your office network or a home broadband connection.

Zero-Touch Deployment

New devices can be shipped directly to remote employees and configured automatically on first boot — no need to visit the office.

Collaboration Tools

We set up and manage Microsoft Teams, SharePoint, and cloud storage to ensure seamless collaboration across your distributed team.

Need IT support that works for your remote team?

Remote Team IT Support Covers

Cloud-based device management across all locations
VPN and secure remote access configuration
MFA and conditional access policy management
Remote helpdesk with screen sharing support
Home office Wi-Fi and connectivity guidance
Collaboration platform setup and management

Remote Team IT Services

Keep your distributed workforce connected and protected

01

Device Management

Laptops enrolled in cloud management are monitored and maintained wherever they connect to the internet.

02

Endpoint Security

Anti-virus, disk encryption, and conditional access ensure remote devices meet your security standards.

03

Collaboration

Microsoft Teams, OneDrive, and SharePoint configured for secure, seamless teamwork across locations.

04

Remote Helpdesk

Support via phone, email, and remote session — identical service quality wherever your team works.

05

Secure Access

VPN, MFA, and cloud application security ensure safe access to company resources from any location.

06

Zero-Touch Setup

New devices shipped directly to remote workers, auto-configured on first boot with all apps and policies applied.

Remote Team IT Plans

From

£20

Per user, per month
Essentials Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
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From

£60

Per user, per month
Ultimate Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
  • Remote Support
  • Dedicated Account Manager
  • Onsite Support
Enquire now

Frequently Asked Questions

Exactly the same way we support office-based staff. Our cloud-based management platform monitors and maintains devices regardless of location, and our remote helpdesk connects to users anywhere in the UK within minutes.

Yes. We configure laptops at our facility and ship them directly to your remote staff. Using zero-touch deployment, devices complete their setup automatically when the employee signs in for the first time.

We deploy multi-factor authentication, disk encryption, endpoint protection, and conditional access policies that ensure remote devices meet the same security standards as office machines. VPN access is configured where needed for legacy application access.

While we cannot control home broadband providers, we provide guidance on optimal home office connectivity, help configure QoS settings on home routers where possible, and ensure your cloud applications perform well over standard home connections.

Absolutely. Our management and security approach is designed for exactly this scenario. Devices seamlessly transition between office and home networks while maintaining consistent protection and management.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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Enquiry Received!

Thank you for getting in touch. A member of our team will review your enquiry and get back to you within 24 hours.