- VoIP & Phone Systems
How to Set Up VoIP Conferencing and Video Meetings
18 Mar, 2026
From
£15
Per user, per monthEssentials Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
Supplement Internal IT Team
Expert supplement internal IT team from Cloudswitched — reliable, scalable and designed for UK small businesses.
Seamless Integration
We slot into your existing workflows so your staff barely notice the transition from in-house to outsourced IT.
Enterprise-Grade Security
Benefit from the same security tooling and processes used by large enterprises, scaled for your budget.
Scalable Support
Add or reduce capacity as your business grows or contracts — no need to hire or make redundancies.
Why Choose Supplement Internal IT Team
Small and medium businesses across the UK are discovering that supplement internal it team delivers better outcomes at a lower cost than maintaining an internal team. Cloudswitched provides the people, processes and technology your business needs — all wrapped in a simple monthly subscription with no hidden fees.
What Sets Us Apart
Flexible Engagement Models
Choose from fully managed, co-managed or overflow support — we adapt to how you want to work, not the other way around.
ITIL-Aligned Processes
Our service desk follows ITIL best practices for incident, problem and change management, ensuring consistent quality.
Continuous Improvement
Quarterly service reviews identify trends and recommend improvements, so your IT environment gets better every month.
What Our Supplement Internal IT Team Includes
Structured onboarding and offboarding
Rapid escalation to second and third line
Proactive system health checks
Vendor liaison and procurement support
Knowledge base and self-service portal
New starter equipment provisioning
Supplement Internal IT Team Packages
From
£30
Per user, per monthAssurance Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
From
£50
Per user, per monthUltimate Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
- Onsite Support
Frequently Asked Questions
We work with UK businesses ranging from 5 to 250 users. Our outsourced packages are designed to be cost-effective for smaller teams while offering the depth that growing organisations need.
Critical issues — such as server outages or security breaches — are triaged immediately and assigned to a senior engineer. Our SLA guarantees a response within 15 minutes for the highest-priority tickets.
Yes. Our cloud-based monitoring and remote support tools work wherever your staff are — at home, in a co-working space or on the road. We also help implement secure VPN and cloud solutions for distributed teams.
On our Assurance and Ultimate tiers you receive a named team of engineers who get to know your environment. Even on Essentials, a lead engineer is assigned for continuity and escalations.
We offer simple per-user-per-month pricing with no hidden extras. You receive a single monthly invoice covering all agreed services, making budgeting straightforward.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Let\'s Talk About Your IT
Get in touch to discover how Cloudswitched can transform your IT support experience.
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