Cloud backup, disaster recovery and continuity planning for UK SMEs — built around your systems, tested regularly, and backed by 24/7 monitoring so an outage or attack doesn't become a shutdown.
Managed plans include cloud backup as standard, so your data is protected and recoverable regardless of what happens to your on-site hardware.
Round-the-clock monitoring and endpoint detection and response catch problems before they escalate into a full business continuity event.
Our managed IT support carries a 99% SLA guarantee, so you know exactly what level of reliability and response time to expect.
Business continuity is about making sure your organisation can keep operating — or recover quickly — when something goes wrong: a cyberattack, a server failure, a flooded office, a cut fibre line, or simply a member of staff accidentally deleting the wrong files. For most SMEs, continuity planning isn't a big-budget corporate exercise; it's a handful of practical measures — reliable cloud backup, a tested recovery process, endpoint protection and 24/7 monitoring — that together mean a bad day doesn't turn into a bad month. Cloudswitched builds business continuity into our managed IT support packages from £20/user/month, so protection isn't an expensive add-on bolted on after the fact, but a core part of how your IT is run day to day.
We work with SMEs across the UK, remotely in most cases with on-site coverage available in London, to assess where the real risks sit in your business — which systems would hurt most if they went down, how long you could realistically operate without them, and what recovery actually looks like in practice, not just in a document.
The businesses that get burned by poor continuity planning are rarely the ones that never thought about it at all — they're the ones who assumed a backup was in place because it had been set up once, years ago, and never checked since. A backup job that silently stopped running six months ago provides no protection whatsoever, and it's a more common finding than most business owners expect when we review a new client's systems. Our approach treats continuity as an ongoing discipline: backups are monitored daily, not just configured once, and alerts flag a failed job immediately rather than leaving it to be discovered during an actual emergency.
Larger enterprises can often absorb a day or two of disruption without existential risk. SMEs generally can't — a single ransomware incident, a failed server with no working backup, or an extended broadband outage can mean missed orders, breached contracts, and reputational damage that takes far longer to repair than the technical fault itself. Cyber insurance policies and an increasing number of client contracts now expect evidence of a documented continuity and backup plan, and Cyber Essentials certification — a service we also support — requires baseline protections that overlap significantly with good continuity practice. Getting this right isn't just about avoiding worst-case scenarios; it's increasingly a condition of doing business with larger customers and public-sector clients. The cost of getting it wrong is rarely just the IT repair bill — it's the missed orders during downtime, the staff time spent firefighting instead of working, and in the worst cases, the client relationships that don't survive a visible failure to keep their data or their service running.
Having a backup is necessary but not sufficient. Business continuity means knowing how quickly you can actually restore from that backup, who is responsible for triggering recovery, and what you'll do in the meantime — phones, email, and customer-facing systems all need a plan, not just the file server.
An untested continuity plan is a guess. We test recovery processes on a regular schedule so that if disaster does strike, restoring your systems is a rehearsed procedure rather than a first attempt under pressure.
Good continuity planning also considers what happens if staff can't get into the office, if phone lines go down, or if a key supplier's systems fail. Cloud-based email, VoIP phone systems and remote access all reduce single points of failure that a purely on-premise setup would leave exposed, which is why we look at continuity across your whole environment rather than treating it as purely a backup question.
From risk assessment to a tested, documented continuity plan — our process keeps things practical.
We map your critical systems, data and dependencies to understand what would actually hurt if it went down, and for how long you could cope without it.
We design a cloud backup and disaster recovery approach matched to your systems, with recovery time and recovery point targets that reflect real business needs.
We deploy backup, monitoring and endpoint protection, and document the plan clearly so your team knows exactly what happens if something goes wrong.
We test recovery on a regular schedule and provide 24/7 monitoring and support, so the plan stays current as your business and systems change.
Continuity isn't a separate project bolted onto your IT — it's built into our Essentials, Assurance and Ultimate managed support plans from £20/user/month, so protection scales with the level of support you choose.
Your continuity plan is written so your team can actually follow it under pressure — clear steps, clear responsibilities, no jargon that only an IT specialist could interpret.
We build continuity planning into our managed IT support rather than selling it as a separate, expensive consulting exercise — it's included in how we look after your systems every day.
Cloud backup is included in our managed plans as standard, with recovery tested on a regular schedule so you know it will actually work when you need it.
24/7 monitoring and EDR endpoint protection mean many incidents are caught and contained before they ever become a continuity event in the first place.
Our 99% SLA guarantee gives you a clear, contracted standard for response and reliability, not a vague promise to "do our best."
You get a named point of contact who understands your systems, rather than a call centre that has to relearn your setup every time you call.
We also help SMEs pursuing Cyber Essentials certification, since a well-run continuity setup already covers a large part of what that certification requires — meaning the two efforts reinforce each other rather than duplicating work.
We build resilience into your IT, not just a document on a shelf. Here's what sets us apart.
Cloud backup, monitoring and endpoint protection are part of our managed plans from £20/user/month, so protection scales with your support level rather than being an expensive bolt-on.
We schedule regular test restores, not just a one-off review, so you know your recovery process genuinely works before you ever need to rely on it.
Our managed support carries a clear, contracted 99% SLA, giving you a defined standard for uptime and response rather than a vague best-effort promise.
Round-the-clock monitoring means many issues are caught and resolved before they ever become a continuity-threatening event.
You get a named contact who knows your systems, not a rotating call centre queue that has to relearn your environment every time you call.
Our continuity and security baseline overlaps directly with Cyber Essentials requirements, and we support certification directly if you need it.
Your continuity plan is written so your team can genuinely follow it under pressure, not just so it satisfies an insurer's checkbox.
Your continuity arrangements are reviewed and updated as your systems, headcount and risk profile change, not left static after the first setup.
Managed plans from £20/user/month with clear inclusions, so you know exactly what's covered and what isn't before you commit.
Business continuity depends on properly configured cloud backup, cloud networking and endpoint protection working together rather than as isolated purchases. A backup that isn't monitored, a network with no redundancy, or endpoints with no detection capability all create gaps that undermine an otherwise solid continuity plan. We look at your infrastructure as a whole — connectivity, cloud email, Azure or on-premise servers, and cloud backup — so continuity planning reflects how your systems actually depend on each other, not just a single point of failure you happened to think of first. A reliable internet connection with a backup failover route matters just as much as the backup itself if your business depends on cloud-based tools day to day, and it's a gap that's easy to overlook until the primary line goes down during exactly the wrong week.
A solid continuity plan for an SME typically covers three things: prevention (endpoint protection, monitoring and network security that stop incidents happening in the first place), protection (cloud backup that can actually be restored, tested regularly), and process (a documented, plain-English plan that says who does what if disruption occurs, covering phones, email and customer-facing systems as well as core data). Missing any one of the three leaves a genuine gap — prevention without backup means a successful attack is unrecoverable; backup without a tested process means recovery takes far longer than it should; and a plan without prevention means you're relying entirely on recovery rather than avoiding the incident altogether.
Who needs this most: Any SME that would struggle to operate for more than a day without its core systems, that holds client data it's contractually obliged to protect, that's pursuing Cyber Essentials certification, or that's being asked by a larger client, insurer or public-sector body for evidence of a continuity plan.
Included In
Cloud backup, 24/7 monitoring and EDR endpoint protection come as part of our Essentials, Assurance and Ultimate plans from £20/user/month — continuity by default, not an afterthought.
business continuity
Practical continuity planning built into managed IT support — cloud backup, tested disaster recovery, 24/7 monitoring and endpoint protection working together.
cloud backup and disaster recovery
Automated, encrypted cloud backup with regularly tested recovery, forming the foundation any business continuity plan depends on.
Got questions? We've answered the most common ones below. If you need more detail, get in touch.
Disaster recovery is the technical process of restoring systems and data after an incident. Business continuity is broader — it covers how the whole business keeps functioning, including communications, staff processes and customer service, while recovery happens.
Continuity essentials — cloud backup, monitoring and endpoint protection — are included in our managed IT support plans from £20/user/month, across our Essentials, Assurance and Ultimate tiers. More involved continuity consulting for complex, multi-site environments is scoped and quoted separately once we understand your setup.
It depends on your setup, but a well-designed plan typically targets same-day recovery of critical systems. We agree recovery time objectives with you upfront so expectations are clear, then test against them.
Not necessarily, but many of the protections overlap, and if you're required to hold Cyber Essentials for a contract or tender, our continuity setup already covers much of what's needed — we support certification directly if required.
No. A single local backup can be destroyed, stolen or encrypted alongside your main systems in a ransomware attack. Cloud backup, held separately from your primary environment, is a core part of any credible continuity plan.
We schedule regular test restores as part of our managed support, so recovery is a rehearsed procedure rather than something attempted for the first time during an actual incident.
No. The core measures — cloud backup, monitoring and endpoint protection — scale down just as well as they scale up, and are included from our entry-level Essentials plan at £20/user/month.
We can review your existing setup and either work alongside it for continuity specifically, or transition you fully onto our managed support — whichever makes more sense for your situation.
Yes — our approach covers ransomware and cyberattack scenarios alongside hardware failure, human error and physical incidents like flooding or fire, since data protection needs to hold up against all of these, not just accidental loss.
Limited time offer — valid until 31/05/2026
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