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A truly offline, disconnected copy of your data alongside your everyday cloud backup, so an attack that reaches every connected system still leaves you something to recover from.
Air gapped copies are physically or logically isolated from your network, so malware spreading through connected systems simply can't reach them.
Sitting alongside immutable cloud backup, an air gap is the failsafe for the scenario where every other layer of protection has been compromised.
Air gapped copies are periodically reconnected under controlled conditions, verified, and disconnected again, rather than left untested indefinitely.
Modern ransomware doesn't just encrypt your live systems — it actively hunts for connected backup infrastructure and targets that too, on the reasonable assumption that a business able to restore from backup has no reason to pay a ransom. Immutable, offsite cloud backup defends against most of that, but a genuinely sophisticated attacker with enough time inside a network can, in rare cases, find ways to interfere with backup systems that remain reachable over a network connection. Air gapped backup solutions remove that risk entirely for your most critical data by keeping a copy that is physically or logically disconnected from your network by default — no live connection for malware to travel across, no credentials it can use to reach the backup, because there's no path there at all.
We don't position air gapped backup as a replacement for cloud backup and monitoring — it's the last layer, sitting behind 24/7 monitoring, EDR endpoint protection and immutable cloud backup, which are included as standard on our managed IT plans from £20 per user per month. For most UK SMEs, that combination is more than sufficient. For businesses handling especially sensitive data, subject to stricter insurer or regulatory requirements, or that have already been through a serious ransomware incident, an air gapped copy adds a genuinely offline failsafe on top.
The term "air gapped" gets used loosely in the security industry, and it's worth being precise about it, because a lot of what gets marketed as air gapped backup is really just a separate server on the same network, still reachable at all times by anything that can compromise a set of credentials. A genuine air gap means there is, for most of the time, no network path between your live systems and the backup copy at all — not a firewall rule, not restricted permissions, an actual absence of connectivity. That's a meaningfully stronger guarantee, and it's the standard we hold our own air gapped backup solutions to.
An air gapped backup is disconnected from your live network by default, connecting only briefly and under controlled conditions to receive a new backup or to be verified, then disconnecting again. This can be achieved physically, with removable media stored offline between backup runs, or logically, through storage that enforces a genuine disconnect between backup windows, rather than simply labelling a connected system as "isolated" without actually removing network access.
A physical air gap, such as removable storage taken offline and stored securely, offers the strongest guarantee because there is no network path at all outside the brief backup window. A logical air gap achieves a similar effect through access controls and storage architecture that prevent any connected system from reaching the backup outside scheduled windows, offering more convenience with slightly less absolute certainty.
The backup only connects for as long as strictly necessary to complete a job or verification check, minimising the window during which it could theoretically be reached, and every connection is logged so there's a clear record of exactly when and why the air gap was bridged.
Air gapped backup isn't a replacement for your everyday, immutable cloud backup — it's an additional layer for your most critical data, reserved for the scenario where connected defences have somehow all been bypassed.
The core elements of a genuinely offline last line of defence.



An air gap only works if disconnection is the default state, with connection the rare exception. We design around that principle rather than a network configuration labelled "isolated" that's actually reachable at all times.
An air gapped copy nobody ever checks is a false sense of security. We periodically reconnect under controlled conditions to verify data integrity, then disconnect again.
From assessment to a monitored, verified air gapped backup environment.
We identify which data genuinely warrants an air gapped copy on top of your existing cloud backup.
We design a physical or logical air gap architecture, minimising connection windows and logging every access.
The air gapped backup is configured and an initial restore is tested before we consider it complete.
Periodic verification keeps the air gapped copy proven and current, alongside your wider monitored backup.
We treat "air gapped" as a specific, verifiable technical state, not a marketing term applied to a backup that's still reachable over the network at all times. Disconnection is the default; connection is the brief, logged exception.
We identify which data genuinely warrants an air gapped copy rather than applying it indiscriminately, so you're paying for the additional protection where it actually matters, not everywhere by default.
Air gapped copies are periodically reconnected under controlled conditions to verify integrity, then disconnected again, so the copy is proven current rather than assumed to be fine.
This sits alongside, not instead of, our core managed IT protection — 24/7 monitoring, EDR endpoint protection and immutable cloud backup, included as standard from £20 per user per month.
For servers and virtual machines specifically, our Veeam cloud backup service covers the connected, everyday layer this air gap sits behind, and our ransomware recovery services cover the response if an incident ever does occur.
We're based in the City of London with remote-first delivery UK-wide, and on-site support in London for any physical media handling an air gapped solution requires.
We'll also tell you honestly if we don't think air gapped backup is the right next step for your business. For plenty of SMEs, the money is better spent tightening up monitoring, endpoint protection or staff awareness first, and we'd rather have that conversation upfront than sell a layer of protection that isn't yet the most valuable thing you could spend on.

Immutable cloud backup — a copy that can't be altered or deleted for a set retention period, even by a compromised administrator account — already defends against the vast majority of ransomware scenarios UK SMEs actually face, and it's included as standard on our managed IT plans. Air gapped backup solutions go a step further for a narrower set of circumstances: data so critical, or a threat model so specific, that even a remote possibility of a connected backup being compromised is worth designing out entirely. For most businesses, immutable cloud backup with 24/7 monitoring is genuinely sufficient. Air gapping is the additional layer for businesses that have decided the cost of getting this specific decision wrong is high enough to justify the extra step.
We treat air gapping as a genuine technical state, verified regularly. Here's what sets us apart.
Disconnection is the default state, not a label applied to a system that's actually reachable at all times.
Air gapped copies are reconnected under controlled conditions to check integrity, then disconnected again.
Applied to data that genuinely warrants it, so you're not paying for the additional layer where it isn't needed.
Air gapping is layered on top of 24/7 monitored, immutable cloud backup, not sold as a replacement for it.
Every time an air gapped copy is bridged, it's logged, so there's a clear record of exactly when and why.
Air gapped backup evidence supports Cyber Essentials assessments and stricter insurer requirements when they specifically ask for it.
We only recommend air gapping where it genuinely adds value, rather than upselling it to every client regardless of need.
Air gapped backup sits alongside our managed IT support, network security and ransomware recovery services.
A clear, itemised quote for air gapped storage and management, agreed upfront before any work begins.
Wherever your business is based in the UK, air gapped backup solutions are designed and verified the same way: disconnected by default, reconnected only under controlled, logged conditions. We deliver air gapped backup remotely for businesses across the UK, from our base in the City of London, with on-site support in London for any physical media handling involved.
Businesses handling especially sensitive client, financial or health data are the most common fit, alongside those that have already experienced a ransomware incident that reached connected backup infrastructure, and businesses facing specific insurer or regulatory requirements for offline backup evidence.
What to check before choosing a provider: whether "air gapped" actually means disconnected by default, or whether it's a label applied to a system that remains reachable over the network at all times.
Common mistakes we see: businesses that assume an isolated network segment is the same as a genuine air gap, and businesses that set up an air gapped copy once and never verify it again.
How we deliver it: remote-first for businesses across the UK, with London on-site coverage for physical media handling where a physical air gap is the right approach.
Delivery model
Air gap design, deployment and periodic verification wherever you're based, with London on-site visits for physical media.
air gapped backup solutions
A genuinely offline, disconnected copy of your most critical data, verified periodically and layered on top of immutable cloud backup.
data backup solutions uk
For the everyday hybrid backup that sits alongside an air gapped copy, see our wider data backup solutions page.
Got questions about air gapped backup solutions? We've answered the most common ones below. If you need more detail, get in touch.
A backup copy that is physically or logically disconnected from your network by default, connecting only briefly and under controlled conditions to complete a backup or verification check, so malware travelling across connected systems simply cannot reach it.
Not necessarily. Immutable cloud backup already defends against the vast majority of ransomware scenarios. Air gapping is an additional layer worth considering for especially sensitive data, stricter insurer requirements, or businesses with a lower risk tolerance.
A separate server that stays connected to the network at all times is not air gapped, however "isolated" it's labelled. A genuine air gap means disconnection is the default state, with connection the rare, logged exception.
Backup frequency is agreed based on your recovery objectives — we design the connection schedule around how much data loss is acceptable for the specific data being air gapped.
Cost depends on the volume of data and whether a physical or logical air gap is the better fit. We scope and quote it individually after a short assessment of what genuinely warrants the additional protection.
Yes, some insurers specifically ask for evidence of offline or air gapped backup as a condition of higher cover limits, particularly for businesses handling sensitive data.
No, though it's a targeted addition rather than something every small business needs. We help identify whether your specific risk profile and data sensitivity genuinely justify it.
You contact our helpdesk, we reconnect the air gapped copy under controlled conditions, verify it, and begin the restore, guided by the recovery plan agreed when it was set up.
Limited time offer — valid until 31/05/2026
We believe that communication is key to any successful partnership. Submit your details and one of our friendly team members will be in touch with you shortly.
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