- IT Support
The Difference Between IT Support and IT Consultancy
11 Jan, 2026
Tailored IT support solutions for startups & scale-ups — from compliance and security to day-to-day support, all managed by UK-based experts.
We align IT services with your business objectives, ensuring technology enables growth rather than hindering it.
Layered security, backup management, and disaster recovery planning safeguard your business data and operations.
Our helpdesk is staffed by experienced UK engineers ready to assist your team when they need help.
Microsoft 365 versus Google Workspace is the decision every UK startup founder makes — and frequently re-litigates around employee twenty when the new head of engineering wants Google and the head of people wants Microsoft. Cloudswitched supports the migration either way: tenant build, identity federation, conditional access, MDM, mailflow, calendar interop, shared drive migration, Slack and Notion integration, and the cost-comparison the CFO needs for the board pack. Pleo and Spendesk UK rollout ends the personal-credit-card-and-expense-claim era. Cloudswitched supports the SSO from HiBob, Lattice or Personio, the SCIM provisioning, the spend-policy configuration, the manager-approval workflow, the Xero or FreeAgent receipt-matching, the VAT-receipt capture for HMRC compliance, the leaver-day card-deactivation and the corporate-card reconciliation that lets the bookkeeper close the month in three days.
A clear, structured process from consultation to ongoing support.
We start every conversation by understanding your business goals, then design IT solutions that support them. Technology is a tool, not the objective.
Helpdesk, security, cloud, and infrastructure all managed by one team. No finger-pointing between vendors, no gaps in coverage.
Regular reporting shows exactly how your IT is performing, with uptime statistics, resolution times, and recommendations for improvement.
Drata, Vanta, Secureframe or Thoreum readiness with AWS, GitHub, M365 or Google Workspace, Datadog, Sentry, HiBob connection, CC1 through CC9 Trust Service Criteria evidence, auditor scoping (Schellman, Prescient Assurance, BARR, Insight Assurance) and continuous evidence collection.
HMRC Advance Assurance application, SEIS / EIS share issuance, SEIS3 / EIS3 certificate generation via the HMRC ERS portal, three-year holding-period tracking and the cap-table reflection in Carta, Capdesk or Vestd workflow for UK seed and pre-seed founders.
Subject Access Request runbook with one-month response window, three-month extension for complex requests, structured export across M365 or Google Workspace, HubSpot, Stripe, Intercom and the product database, plus ICO 72-hour breach-notification workflow and breach-log register.
GitHub Enterprise or GitHub Teams with SAML SSO via Entra ID or Okta, SCIM provisioning, branch-protection on main, required PR review, signed-commits enforcement, secret-scanning, Dependabot security updates and GitHub Advanced Security where budget allows.
Stripe, GoCardless and Wise integration with role-based permissions and Radar fraud rules supported.
Mercury, Brex, Revolut Business, Tide and Starling business banking integration supported.
Slack Enterprise Grid, Notion Enterprise and Linear Plus stack with SSO and SCIM supported.
GCP folder-and-project structure with Cloud Identity SSO and Security Command Center supported.
ISO 27001 ISMS, Annex A Statement of Applicability and UKAS-accredited Stage 1 / Stage 2 audit supported.
SEIS, EIS, EMI options and HMRC Advance Assurance compliance supported for UK seed and Series A founders.

Yes. We support the Stripe team setup with role-based permissions, restricted keys, IP allowlists, Radar fraud rules, SCA / 3DS2 compliance, the GoCardless mandate workflow for UK direct-debit and the Wise multi-currency account for paying contractors in Lisbon, Belgrade and Toronto.
We configure the SSO, the SCIM provisioning, the agent rollout via Intune or Kandji, the cost-controls and the Article 28 processor agreements so the next supplier-security-questionnaire answer on observability and product-analytics tooling is straightforward.
Yes. We support the Carta, Capdesk and Vestd configuration with SSO from M365 or Google Workspace, SCIM provisioning where supported, EMI scheme setup, share-option grant workflow, leaver-day option treatment, data-room integration and Companies House SH01 reconciliation for UK founders.
Yes. We support the Article 28 processor agreement template, the Article 30 records of processing register, the DPIA template for new AI features, the sub-processor list, the UK IDTA, the EU SCCs, the Data Privacy Framework participation, the supplier register and the customer-questionnaire-ready DPA portal.
Yes. We support GCP folder-and-project structure with Cloud Identity SSO, Cloud Audit Logs, Security Command Center, VPC Service Controls and Google for Startups credit-burn tracking; Azure Management-Group structure with Entra ID PIM, Defender for Cloud, Sentinel and Microsoft for Startups Founders Hub credit-burn tracking.
Limited time offer - valid until 31/05/2026
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