- Cloud Backup
How to Back Up SQL Databases to the Cloud
10 Sep, 2025
From
£20
Per user, per monthEssentials Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
Fixed Price IT Support in the UK
No surprise invoices. No variable charges. Cloudswitched provides fixed price IT support with predictable monthly per-user pricing, so you always know exactly what your IT costs.
Predictable Costs
One fixed price per user per month covers everything. Budget with confidence and eliminate IT cost uncertainty.
No Hidden Fees
Our pricing includes everything described in the plan. No extras for remote sessions, phone calls, or password resets.
Simple Scaling
Adding users is straightforward — just multiply by the per-user rate. Your costs scale linearly with your team.
The Certainty of Fixed Pricing
Unpredictable IT costs make budgeting difficult and create unpleasant surprises. Break-fix providers charge per incident, meaning your IT bill spikes when things go wrong — exactly when you can least afford it. Cloudswitched offers fixed price IT support where your monthly cost is determined by your user count, not by how many problems occur. More support, fewer surprises.
What Sets Us Apart
Truly All-Inclusive
Helpdesk calls, remote sessions, password resets, software installs, and user setups are all included. We do not nickel-and-dime you for everyday support activities.
Aligned Incentives
Because we earn the same fee regardless of ticket volume, we are incentivised to prevent problems rather than profit from them. Fewer issues means better service and happier clients.
Budget Confidence
Your IT support cost is the same every month, making financial planning straightforward and eliminating the anxiety of variable billing.
Fixed Price Includes
Unlimited remote helpdesk support requests
24/7 monitoring and proactive maintenance
Managed anti-virus and endpoint protection
Patch management and security updates
New starter and leaver processing
Monthly reporting and account management
Fixed Price IT Support Packages
From
£40
Per user, per monthAssurance Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
From
£60
Per user, per monthUltimate Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
- Onsite Support
Frequently Asked Questions
Our fixed price covers all day-to-day IT support activities. Project work — such as office moves, infrastructure upgrades, or new system implementations — is quoted separately and approved by you before we proceed. This keeps your monthly cost predictable.
Your price stays the same. Whether you raise one ticket or fifty, your monthly cost does not change. This is the entire point of fixed pricing — you are protected from cost spikes during difficult months.
The per-user price covers one person using one or more business devices. It includes their helpdesk access, device management, monitoring, security, and all associated support activities.
Yes. New users are added and billed pro-rata for the remainder of the month. From the following month, they appear on your invoice at the standard per-user rate.
Yes. For larger teams, we offer tiered pricing that reduces the per-user cost as your headcount grows. Contact us with your team size for a specific quote.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Let's Talk About Your IT
Tell us your team size and we will provide a clear, fixed price quote for your IT support.
Submit your details and one of our friendly team members will be in touch shortly