- Virtual CIO
5 Strategic IT Decisions Every Growing Business Needs to Make
3 Mar, 2026
From
£15
Per user, per monthEssentials Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
Fixed Price IT Support in the UK for Hospitality & Hotels
Tailored IT support solutions for hospitality & hotels — from compliance and security to day-to-day support, all managed by UK-based experts.
Predictable Costs
One fixed price per user per month covers everything. Budget with confidence and eliminate IT cost uncertainty.
No Hidden Fees
Our pricing includes everything described in the plan. No extras for remote sessions, phone calls, or password resets.
Simple Scaling
Adding users is straightforward — just multiply by the per-user rate. Your costs scale linearly with your team.
Practical fixed price IT support that keeps hotels and hospitality businesses working day to day.
Start with the basics of fixed price IT support: access, SiteMinder, and how operations directors actually work. Because hotels and hospitality businesses handle sensitive work through Opera PMS, fixed price IT support and food-hygiene regulations go hand in hand. Cloudswitched handles fixed price IT support for hotels and hospitality businesses end to end, from Lightspeed to guest Wi-Fi, with food-hygiene regulations built in. In practice that means patch management, a UK helpdesk and monitoring tuned to how front-of-house teams work. For hotels and hospitality businesses, the payoff from sorting fixed price IT support is fewer outages and a calmer week.
How it works for Hospitality businesses
A clear, structured process from consultation to ongoing support.
1
Truly All-Inclusive
Helpdesk calls, remote sessions, password resets, software installs, and user setups are all included. We do not nickel-and-dime you for everyday support activities.
2
Aligned Incentives
Because we earn the same fee regardless of ticket volume, we are incentivised to prevent problems rather than profit from them. Fewer issues means better service and happier clients.
3
Budget Confidence
Your IT support cost is the same every month, making financial planning straightforward and eliminating the anxiety of variable billing.
Fixed Price IT Support in the UK for Hospitality
Faster for operations directors
Spend is mapped to a roadmap you can see, so fixed price IT support investment matches where hotels and hospitality businesses are heading. There are no surprise charges for capacity nobody uses.
A UK helpdesk
Reviews look at uptime and guest Wi-Fi every quarter, so fixed price IT support keeps pace as your hotels and hospitality businesses grow. It does not quietly drift out of date between meetings.
Ready for PCI DSS
Everything ties back to ResDiary and the property management systems revenue managers already depend on. Fixed price IT support fits how you work, rather than forcing an expensive rebuild.
Fixed Price Includes
Unlimited remote helpdesk support requests
24/7 monitoring and proactive maintenance
Managed anti-virus and endpoint protection
Patch management and security updates
New starter and leaver processing
Monthly reporting and account management
Why Hospitality businesses choose us
A UK-based helpdesk that genuinely understands hotels and hospitality businesses
Right-sized for hotels and hospitality businesses, never enterprise overkill
Security built into fixed price IT support rather than bolted on
A UK company registered at Companies House (10907588)
Practical help with fixed price IT support from day one
Engineers who speak to revenue managers like people
Fixed Price IT Support Packages
From
£30
Per user, per monthAssurance Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
From
£50
Per user, per monthUltimate Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
- Onsite Support
Frequently Asked Questions
Recovery paths are written down and tested in advance, not assumed on the day. When issues like PCI compliance strike, we work to agreed recovery objectives, keep front-of-house teams informed at every step, and bring Mews and the property management systems behind it back online in a known, documented order.
Controls for fixed price IT support are documented and mapped to the ICO as part of the build, not retro-fitted later. When an audit, an insurer or a client questionnaire lands, the evidence is already in order, and we keep it current as your hotels and hospitality businesses take on more work and more obligations.
Not at all. We build fixed price IT support around the Mews and EPOS you already use, because ripping out familiar tools rarely helps hotels and hospitality businesses. Where something genuinely holds you back we will say so honestly, but the default is to support what works, not bill you for a needless rebuild.
A named UK team that already knows hotels and hospitality businesses and the booking and channel managers you rely on. They handle fixed price IT support proactively, flag issues before revenue managers notice them, and review progress with you regularly, so nothing important quietly slips through the gap between one helpdesk ticket and the next.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Let's Talk About Your IT
Tell us your team size and we will provide a clear, fixed price quote for your IT support.
Submit your details and one of our friendly team members will be in touch shortly