IT Support for Estate Agents for SaaS & Technology Companies

Tailored IT support solutions for saas & technology — from compliance and security to day-to-day support, all managed by UK-based experts.

Property Software

We support Reapit, Alto, Dezrez, and other CRM and property management platforms used across the industry.

Multi-Branch

Consistent IT support across all your branch offices with centralised management and monitoring.

Data Compliance

GDPR and anti-money laundering data handling requirements supported with appropriate technical controls.

IT support for estate agents for SaaS companies — clear pricing, no jargon.

HIPAA Security Rule and HITRUST e1 / i1 / r2 for US-customer SaaS operational IT supports the HIPAA-HITRUST discipline. The HIPAA Security Rule workflow, the HITRUST e1 / i1 / r2 workflow, the BAA workflow and the PHI workflow all retained operationally. NIST Cybersecurity Framework (CSF) 2.0 and NIST SP 800-53 operational IT supports the NIST-CSF discipline. The NIST CSF 2.0 workflow, the NIST SP 800-53 workflow, the NIST SP 800-171 workflow and the NIST SP 800-218 workflow all retained operationally.

How it works for SaaS & Tech businesses

A clear, structured process from consultation to ongoing support.

1

Property Sector Experience

We support estate agents across the UK and understand the software ecosystem, portal integrations, and compliance requirements specific to your industry.

2

Branch Consistency

Whether you have one office or ten, every branch gets the same level of support, security, and system management.

3

Mobile Workforce

Your negotiators are often out on viewings. We ensure they have secure, reliable access to your systems from mobile devices and laptops.

IT Support for Estate Agents for SaaS & Tech

Trust centre and status page supported

Customer-facing trust centre (Trustpage, SafeBase, Conveyor, Vendict, Drata Trust Center), status-page (Statuspage, Better Stack, Instatus, Cachet) and security-page workflow with NDA-gated evidence and on-demand SOC 2 / ISO 27001 access workflow all retained operationally.

Out-of-hours engineer cover supported

Out-of-hours engineer cover for weekend deploy, bank-holiday deploy, Sev-1 customer-impacting incident, multi-region failover and emergency-incident response by SaaS-aware engineers all retained operationally.

WAF and DDoS protection supported

AWS WAF, Cloudflare WAF, Akamai WAF, Imperva Cloud WAF and F5 Distributed Cloud WAF workflow with AWS Shield Advanced, Cloudflare DDoS, Akamai Prolexic and Imperva DDoS protection workflow all retained operationally.

NIST CSF and CIS Controls supported

NIST Cybersecurity Framework (CSF) 2.0, NIST SP 800-53, NIST SP 800-171, NIST SP 800-218 Secure Software Development Framework (SSDF) and CIS Controls v8 with CIS Benchmark for AWS, Azure, GCP, Kubernetes, Docker, Linux and Windows workflow all retained operationally.

Need IT support that understands estate agency?

Estate Agent IT Support Covers

Property CRM and listing software support
Rightmove, Zoopla, and portal feed management
Multi-branch network and connectivity
Mobile device management for negotiators
GDPR and AML data handling compliance
VoIP and telephony system support

Why SaaS & Tech businesses choose us

Kubernetes (EKS, AKS, GKE, DOKS, Civo, k3s) production deployment supported.

PagerDuty, Opsgenie, FireHydrant and incident.io on-call rota supported.

Statuspage, Better Stack, Instatus and Cachet customer status-page supported.

Auth0, Okta, WorkOS, AWS Cognito, Stytch and Entra External ID identity supported.

Tailscale, Cloudflare Access, Twingate and Zscaler ZTNA zero-trust supported.

AWS WAF, Cloudflare WAF, AWS Shield Advanced and Cloudflare DDoS supported.

Postgres, MySQL / MariaDB, MongoDB Atlas, Redis and Elasticsearch / OpenSearch supported.

IT Support for Estate Agents for SaaS & Tech

IT Services for Estate Agents

Technology support tailored to the property industry

01

Property Software

Reapit, Alto, Dezrez, and other CRM platforms installed, updated, and supported by our team.

02

Telephony

VoIP phone systems installed and managed across all branches for reliable client communication.

03

Branch IT

Workstations, printers, and window displays set up and maintained in every office.

04

Security

Client data protected with encryption, access controls, and email security.

05

Mobile Access

Secure access to CRM and documents for staff on viewings and valuations.

06

Compliance

Technical controls supporting GDPR and anti-money laundering data requirements.

Estate Agent IT Plans

From

£15

Per user, per month
Essentials Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
Enquire now
From

£50

Per user, per month
Ultimate Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
  • Remote Support
  • Dedicated Account Manager
  • Onsite Support
Enquire now

Frequently Asked Questions

Yes. Endpoint Detection and Response (EDR) with CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, SentinelOne Singularity, Huntress and Sophos Intercept-X workflow plus MDM (Jamf Pro, Mosyle, Kandji, Microsoft Intune, Jumpcloud) workflow all retained operationally.

We support NIST Cybersecurity Framework (CSF) 2.0, NIST SP 800-53, NIST SP 800-171, NIST SP 800-218 Secure Software Development Framework (SSDF) and CIS Controls v8 with CIS Benchmark for AWS, Azure, GCP, Kubernetes, Docker, Linux and Windows workflow all retained operationally.

We support customer-facing trust centre (Trustpage, SafeBase, Conveyor, Vendict, Drata Trust Center), status-page (Statuspage, Better Stack, Instatus, Cachet) and security-page workflow with NDA-gated evidence and on-demand SOC 2 / ISO 27001 access workflow all retained operationally.

Yes. OWASP Application Security Verification Standard (ASVS), OWASP Top 10 (2021), OWASP API Security Top 10, OWASP SAMM, OWASP DSOMM and OWASP Cheat Sheet Series workflow all retained operationally.

We support 1Password, Bitwarden, Dashlane, Doppler, HashiCorp Vault, AWS Secrets Manager, Azure Key Vault and GCP Secret Manager workflow with secret-rotation, sealed-secrets, External Secrets Operator and SOPS workflow all retained operationally.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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