Outsourced IT Onboarding Offboarding for Fintech & Digital Banking

Tailored IT support solutions for fintech & digital payments — from compliance and security to day-to-day support, all managed by UK-based experts.

Proactive Monitoring

We identify and resolve issues before your team even notices them, keeping productivity high.

Fast Onboarding

Most businesses are fully transitioned within five working days with zero disruption to daily operations.

Dedicated Account Manager

A single point of contact who knows your business inside out and acts as your advocate.

Outsourced IT onboarding offboarding for fintech firms, with SOC 2 controls accounted for.

Fintech quarterly business review with the CTO, the head of engineering, the head of compliance, the IT lead and the operations manager. The SLA achievement, the regulatory-posture review, the operational-resilience drill and the engineering-velocity all walked through together. The QBR cycle is the cadence. Fintech infrastructure-as-code (Terraform, Pulumi, AWS CloudFormation, Crossplane) supported. The infrastructure-state management, the change-review workflow, the policy-as-code (Open Policy Agent) and the drift-detection workflow all need supported workflow. Fintech FX payment (Wise, Revolut Business, Currencycloud, OFX, World First, AirWallex) workflow supported. The multi-currency payment, the FX-rate management, the settlement-cycle workflow and the customer-experience workflow all need supported workflow.

How it works for Fintech businesses

A clear, structured process from consultation to ongoing support.

1

No Lock-In Contracts

Our rolling monthly agreements mean you stay because the service is excellent, not because of a penalty clause.

2

Genuine Partnership

We embed ourselves in your business culture and processes, acting as a true extension of your team rather than a faceless vendor.

3

Transparent Reporting

Monthly reports cover ticket volumes, resolution times and system health so you always know exactly what you are paying for.

Outsourced IT Onboarding Offboarding for Fintech

Confirmation of Payee supported

Pay.UK Confirmation of Payee integration with query-and-response workflow, customer-name match and fraud-prevention discipline.

Engineering team workflow supported

Jira, Linear, Notion, GitHub, GitLab, Sentry development-team workflow with ticket workflow, code review, deployment workflow and incident response.

AML transaction monitoring supported

ComplyAdvantage, Napier, Sardine, Salv, Symphony AyasdiAI integration with rule-based monitoring, AI/ML-augmented detection, alert workflow and SAR submission.

Could your business benefit from professional outsourced it onboarding offboarding?

What Our Outsourced IT Onboarding Offboarding Includes

24/7 remote monitoring and alerting
UK help desk with guaranteed response SLA
Managed antivirus and endpoint protection
Automated patch management
Full IT documentation and asset register
Monthly performance and health reporting

Why Fintech businesses choose us

FCA RegData submission (FIN, COREP, FINREP) supported as integrated regulatory-reporting workflow.

FX payment (Wise, Revolut Business, Currencycloud, OFX) workflow supported.

Metrics dashboard (LTV, CAC, MoM growth, ARR, gross margin) supported through data-stack.

Fraud orchestration (Featurespace, SAS, Sift, Forter, Riskified) supported with rule-management and case-investigation.

Engineering team workflow (Jira, Linear, Notion, GitHub, GitLab, Sentry) supported as operational backbone.

Travel Rule compliance (Notabene, Sumsub, ComplyAdvantage) supported.

Outsourced IT Onboarding Offboarding for Fintech

Complete Outsourced IT Onboarding Offboarding

Everything you need from your IT partner, under one roof.

01

Help Desk

A friendly, UK-based service desk handling calls, emails and tickets throughout the working day.

02

Remote Support

Secure remote access tools let our engineers resolve most issues within minutes, not hours.

03

Server Management

Monitoring, patching and maintenance for on-premise and cloud servers to keep them running smoothly.

04

Security Management

Antivirus, firewall rules and threat detection managed centrally by our security operations team.

05

Documentation

Comprehensive, always-updated network documentation so nothing falls through the cracks.

06

Strategic Reviews

Quarterly technology reviews that align your IT investment with your business objectives.

Outsourced IT Onboarding Offboarding Packages

From

£15

Per user, per month
Essentials Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
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From

£50

Per user, per month
Ultimate Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
  • Remote Support
  • Dedicated Account Manager
  • Onsite Support
Enquire now

Frequently Asked Questions

Yes. The Jira, Linear, Notion, GitHub, GitLab and Sentry development-team workflow supported as operational backbone with ticket workflow, code review, deployment workflow and incident response all retained as engineering operational discipline.

We support the 3D-Secure 2.x and Strong Customer Authentication workflow under PSD2 RTS with 3DS-server integration, SCA exemption management, friction-vs-conversion balance and regulator-evidence retention all retained operationally.

We support the BNPL regulatory perimeter with the current exempt agreement workflow, the FCA forthcoming BNPL regime preparation, the customer-information workflow and the affordability assessment workflow all retained operationally as preparation for the new regime.

Yes. The LTV, CAC, MoM growth, ARR, gross margin, contribution margin, runway, burn rate and payback period metrics dashboard supported through integrated data-stack (Snowflake, dbt, Looker) with metrics-as-code and cross-team alignment all retained operationally.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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Enquiry Received!

Thank you for getting in touch. A member of our team will review your enquiry and get back to you within 24 hours.