- IT Support
How to Reduce IT Support Tickets in Your Office
3 Oct, 2025



£143.26 inc. VAT
AI-generated summary
APC’s RBC33 replacement cartridge is one of those “boring but worth it” purchases. If you’ve got an APC UPS that’s already doing its job, swapping like-for-like with the OEM-style cartridge is the safest way to get back to predictable runtime and alarms without playing guesswork. At £118.82 ex-VAT, it’s not cheap, but it’s also not outrageous for a battery solution that’s likely going to keep critical kit stable rather than risk a messy shutdown. In day-to-day use, the big win is reduced downtime and fewer support tickets—you’ll generally see the UPS stop complaining about battery health and behave normally again.
That said, I wouldn’t buy it blindly. If your UPS model isn’t the one that takes RBC33, you’ll waste time (and possibly money), so double-check compatibility first. Also, if you’re looking for the lowest cost and you don’t need “set-and-forget” reliability, there are cheaper third-party options—but you do tend to get more variation in longevity, and that’s where the “cheap” batteries end up costing more. This is ideal for UK SMEs and IT teams who want dependable continuity and don’t want to gamble with uptime; it’s less ideal if you’re purely trying to minimise spend and you’re comfortable taking a higher risk on performance.

APC
APC IT Power Distribution Module - Automatic circuit breaker (plug-in module) - AC 400 V - 3-phase - output connectors: 1 - for P/N: SY16K48H-PDNB, SY32K48H-PDNB, SY48K48H-PDNB, SY64K96H-NB, SY96K160H-NB, SY96K96H-NB

APC
APC Smart-UPS Ultra Battery Pack 48V

APC
APC Galaxy VS Maintenance Bypass Panel 80-120kW 400V - Single Unit - bypass switch - 3-phase - for P/N: GVSUPS100KHS, GVSUPS80KHS

APC
APC IT Power Distribution Module - Automatic circuit breaker (plug-in module) - AC 400 V - 3-phase - output connectors: 1 - for P/N: SY16K48H-PDNB, SY32K48H-PDNB, SY48K48H-PDNB, SY64K96H-NB, SY96K160H-NB, SY96K96H-NB