- IT Support
How to Measure Your IT Support Provider's Performance
11 Mar, 2026



£15.83 inc. VAT
AI-generated summary
The ATEN USB 2.0 to RS-232 adapter for £14.18 ex-VAT is exactly the sort of “small problem solver” I like to keep in the kit. If you’ve got older serial gear that still runs your world—think routers, UPS units, lab equipment, industrial controllers, or legacy POS/AV—this is a straightforward way to get a working console/admin connection from a modern laptop that doesn’t have a serial port. ATEN is a safe brand here, and the 100cm lead length is usually enough for rack-front troubleshooting without dragging cables around a server room like you’re staging a production.
That said, I wouldn’t buy it if you’re expecting miracles for high-throughput or mission-critical comms. Serial is serial: it’s fine for management traffic and console work, but it’s easy to hit friction if you’re doing complex driver/terminal setups across locked-down corporate endpoints. Also, double-check that your target device truly speaks RS-232 (not RS-485/TTL), because no adapter will fix a standards mismatch. For ad-hoc diagnostics, break/fix, and occasional commissioning, this is good value. For daily, high-frequency production use, I’d test it first and consider a more robust, environment-tested approach.

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StarTech.com 16ft (5m) VESA Certified DisplayPort 1.4 Cable, 8K 60Hz HDR10, Ultra HD 4K 120Hz DP Video Cable, DisplayPort to DisplayPort Cable, DP Cord for Monitors/Displays, M/M - DP 1.4 Cable with Latches (DP14VMM5M) - DisplayPort cable - DisplayPort (M) to DisplayPort (M) - DisplayPort 1.4 - 5 m - molded, passive, 8K60Hz (7680 x 4320) support, 4K120Hz (3840 x 2160) support - grey, black

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StarTech.com 1m / 3.3ft USB-C to Mini DisplayPort Cable - 4K 60Hz - Black - USB 3.1 Type C to mDP Adapter (CDP2MDPMM1MB) - Adapter cable - USB-C (M) to Mini DisplayPort (M) - USB 3.1 / Thunderbolt 3 / DisplayPort 1.2 - 1 m - 4K60Hz (3840 x 2160) support - black
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