- IT Support
IT Support Pricing Explained: Per User vs Per Device vs Break-Fix
15 Jul, 2025







£1828.37 inc. VAT
AI-generated summary
At £1,523.64 ex‑VAT, this Dell Pro 16 Plus is the kind of purchase you make when you want a premium “work all day” laptop that doesn’t feel like it’s cutting corners. For buyers in the UK who run Office-heavy workflows plus lots of browser tabs, Teams/Zoom, light design/dev tasks, or regular travel, the 16" format and business-grade build are genuinely practical: it’s comfortable to work on, and the Pro line typically holds up well in real office environments. If your users want something that feels solid, looks professional, and will be supported with sensible Windows Pro setups, this fits that brief nicely.
That said, it’s not automatically a good value if you’re buying for purely “email + spreadsheets + MS Teams” staff. At this price, you’ll often get similar day-to-day productivity from cheaper business laptops, and the extra spend only pays off if your users benefit from the stronger all-round performance and the larger screen more often than not. Also, check your organisation’s needs around docking, manageability, and how much storage you truly use—buying high-spec just because it’s available is how these deals become expensive mistakes. Overall: buy it for power users or roles where comfort and performance matter; avoid it for basic office users unless there’s a specific reason you need this tier.

Scalable & sleek
Do your best work on the world's most scalable mainstream business laptops featuring an elevated design and powerful AI thanks to Intel® Core™ Ultra processors (Series 2).

Bolder design
With an aluminium top cover and palmrest, your PC was built to look as good as it performs. The Dell Pro 16 Plus is also designed to withstand rigorous MIL-STD testing, so IT departments can rest a...

Maximise productivity
Thanks to transformational leaps in battery life and performance.

Faster performance
Harness exceptional performance and battery life, as well as powerful on-device AI, with Intel® Core™ Ultra 200V series processors featuring an NPU, GPU and CPU. For companies looking to accelerat...

See it all
Sleek, narrow borders on a spacious 16:10 aspect ratio display provide 10% more screen space, allowing more room for productivity.

Nimble navigation
Thoughtfully crafted with a roomy touchpad and palm rest, you have the space to comfortably and quickly navigate through tasks.
Lifecycle CO₂ emissions — helping you make sustainable procurement decisions

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