- IT Support
How IT Support Has Changed Since COVID: What SMEs Need to Know
25 Jul, 2025

£103.34 inc. VAT
AI-generated summary
The HP Poly EncorePro 720 is one of those “get it working and forget it” workhorse headsets. For the £86 ex-VAT price, it’s aimed squarely at call-centre and office users who just need reliable audio, a comfortable fit, and the kind of day-to-day durability that doesn’t turn into constant fiddling. The binaural (dual-ear) setup is ideal if people are on calls for hours and want better isolation than you’d get from cheaper single-ear options, and the quick-disconnect is genuinely useful in shared environments—swapping between desks or taking calls off quickly without wrestling cables.
That said, I wouldn’t buy it if your users need a premium “boom mic that sounds broadcast-clean” or if you’re expecting it to magically cut out all background noise in an open-plan office. Also, if you have lots of people using different phones/softphones and you don’t already know the right connection/adapter situation, it can turn into wasted admin time—so check compatibility before you roll it out. Overall: good value for practical office/call-centre use, not a “wow-factor” headset—and it’s best when comfort and consistency matter more than fancy audio.
Empower your agents
Enjoy all-day comfort, superior audio quality, and built-in control. A better call center experience benefits both teams and customers, ultimately leading to improved business outcomes.
Hear every word
Perfect for busy contact centers, these headsets guarantee clear and distraction-free communication, allowing both parties to hear each other without any difficulty. Thanks to precision positioning...

HP
HP Poly EncorePro 320 - EncorePro 300 series - headset - on-ear - wired - USB-C - black - TAA Compliant - Works With Chromebook Certified

HP
HP Poly SHR 2372-01 - Headset - wired

HP
HP Poly EncorePro 520 - EncorePro 500 series - headset - on-ear - wired - Quick Disconnect - black - Certified for Skype for Business, UC certified

JABRA
Jabra Evolve2 75 - Headset - on-ear - Bluetooth - wireless - active noise cancelling - USB-C - noise isolating - black - with charging stand - Certified for Microsoft Teams
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