HP Poly Support - Trio Visual+ 1 year(s)

Product Overview

AI-generated summary

HP Poly Support for the Trio Visual+ (1 year) is basically a “keep it working” policy rather than a feature add-on. For £353.23 ex-VAT, you’re paying for peace of mind: faster coverage, proper HP/Poly support paths, and a route to resolving issues without wasting internal time. If you’ve got a Trio Visual+ installed in meeting rooms where downtime really matters (daily exec standups, client calls, hybrid teaching, etc.), this is the kind of spend that usually pays for itself the first time something breaks and you can’t afford a long limbo.

I’d be cautious if your Trio setup is low-use, you’ve got strong in-house AV/network techs, or you’re mainly concerned about “maybe” support for occasional quirks. If the device is in a controlled environment and everything’s stable, you might stretch to a longer gap before renewing—or at least confirm what your org would realistically do in the meantime. Bottom line: buy it if you value responsiveness and want the vendor to shoulder support risk; skip or delay it if the room can tolerate downtime and you want to avoid needless overlap.

If you tell me how many rooms/devices you have and who supports them (IT team vs AV partner), I can give a more tailored “worth it vs not” call.