- VoIP & Phone Systems
VoIP for Contact Centres: Features and Best Practices
18 Mar, 2026





£130.39 inc. VAT
AI-generated summary
Jabra Engage 50 II is a sensible “workhorse” USB headset for people who spend all day on calls but don’t need fancy office-suite extras. For £107.58 ex-VAT, you’re paying for reliability and decent call clarity rather than gimmicks. In a typical UK office setup—laptop softphone, Teams, occasional desk calls—it tends to sound clean and stays comfortable for long sessions, which is really what matters day to day. It’s also a good fit if your team needs something standardised: the setup is usually straightforward and the headset is the kind of thing people actually keep using.
That said, I wouldn’t choose it for loud open-plan environments where background noise rejection is critical, or for anyone who wants a more “premium” mic/ANC experience. If you’re on the move a lot (or using multiple devices), a more flexible model can be better value once you factor in how often people wrestle with comfort and connection. But for a single-user desk headset—UC/softphone calls first, everything else second—this is a solid buy and the price feels fair for what you get.
A headset that’s got your back
With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real...
It’s not rocket science. But it is very clever.
A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets. Engage+ delivers live on-screen pop-...
Magic mic
Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background n...
Great comfort isn’t a given. It’s engineered.
An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super ligh...
One tough cookie (well, headset)
Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress t...
Every caller, crystal clear
With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same informati...

JABRA
Jabra Evolve2 55 UC Stereo - Headset - on-ear - Bluetooth - wireless - active noise cancelling - USB-C - black - Zoom Certified, Cisco Webex Certified, Alcatel-Lucent Certified, Avaya Certified, Unify Certified, MFi Certified, Google Meet Certified, Amazon Chime Certified

HP
HP Poly - Base for wireless headset - DECT, 1880-1900 MHz

JABRA
Jabra Engage 55 SE Mono - Headset - on-ear - DECT - wireless - USB-A via DECT adapter - UC certified

JABRA
Jabra Evolve 20SE UC mono - Headset - on-ear - wired - USB-C, USB-A - noise isolating - Alcatel-Lucent Certified, Avaya Certified, Certified for Microsoft Teams, Cisco Certified, Unify Certified
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