Data Backup Services Delivered as a Fully Managed Subscription

Backup as a service for UK SMEs — no hardware to buy, no software licences to renew, no one internally who has to remember to check it's working. Included from £20 per user per month.

No Capital Outlay

Backup as a service means no backup appliance to purchase and depreciate — just a predictable monthly subscription that scales with your data.

Fully Managed

We own the infrastructure, the software licensing, the monitoring and the patching, so data backup services genuinely mean one less thing on your plate.

Scales As You Grow

Add users, servers or data volume and your backup as a service subscription scales with it — no re-platforming, no forklift upgrade.

Data backup services without owning the infrastructure

Traditionally, backing up a business meant buying a backup appliance, licensing backup software, and having someone internally responsible for monitoring, patching and eventually replacing all of it every few years. Backup as a service replaces that entire cycle with a managed subscription: Cloudswitched owns the infrastructure, the licensing and the day-to-day monitoring, and you simply consume data backup services as an ongoing, predictable cost rather than a periodic capital project. It's delivered from the City of London with remote-first support across the UK and on-site cover in London, and included as standard across every managed IT plan.

For SMEs, the appeal of backup as a service isn't just cost, though avoiding a five-figure hardware refresh every few years matters. It's that the responsibility for keeping the backup platform itself patched, licensed and running sits with a team whose job it is to know when something's wrong — rather than with whoever in the business happens to have noticed the software needs updating this quarter.

Data backup services delivered as a managed subscription also remove a scaling problem that catches a lot of growing businesses out. Backup hardware bought for 20 staff doesn't gracefully handle 60, and by the time anyone notices capacity is tight, backups are often already silently failing overnight. Backup as a service scales with your subscription instead, so growth is a conversation about your plan, not an unplanned hardware replacement project squeezed in around everything else. It also removes a subtler risk: a backup platform that only one person in the business really understands. When backup infrastructure is bought and configured in-house, that knowledge often sits with whoever set it up originally, and can quietly become out of date or entirely undocumented once they move on. With data backup services delivered as a managed subscription, that knowledge sits with an accountable team whose job is to retain it, not with a single individual whose departure could leave the whole system unmonitored.

Data backup services for every part of your infrastructure

Backup as a service is designed to cover your whole environment, not just the server room.

Servers & Virtual Machines

Physical and virtual servers backed up on a defined schedule, with retention and encryption configured to match your business and compliance needs.

Workstations & Laptops

Endpoints backed up automatically wherever they're being used, so a hybrid or remote workforce is never a gap in your data backup services.

Microsoft 365 Data

Mailboxes, SharePoint and OneDrive backed up independently of Microsoft's own retention limits, included in the same subscription.

What Backup as a Service Actually Includes

Backup as a service means the backup infrastructure, software and monitoring are all owned and managed by us, delivered to you as data backup services on a predictable monthly subscription rather than a capital purchase you have to plan, budget and eventually replace.

Infrastructure You Never Have to Own

There's no backup appliance sitting in a server room for someone to worry about, no storage array to monitor for capacity, and no hardware refresh cycle to budget for every few years. It's simply part of the service.

Licensing and Patching Handled For You

Backup software licensing, version upgrades and security patching are managed entirely on our side, so data backup services stay current without anyone internally needing to track vendor release notes or renewal dates.

Monitored and Tested, Not Just Running

Every backup job is monitored 24/7, with periodic test restores to confirm data actually comes back, so backup as a service means genuine assurance, not just a subscription that's technically active.

Our approach to backup as a service

One Subscription, Full Ownership

We own the backup infrastructure and licensing outright, so data backup services are simply something you consume, not something you have to manage, patch or eventually replace yourself.

Predictable Costs, Not Capital Surprises

Backup as a service is priced per user or per data volume, so there's no five-figure hardware refresh landing unexpectedly on a future budget.

Ready to stop owning backup infrastructure yourself?

How it works

From assessment to a fully managed backup as a service subscription.

1

Assess

We review your current backup arrangement — hardware, licensing, coverage — and what data backup services would need to replace.

2

Migrate

We move your backup workload onto our managed infrastructure, decommissioning ageing hardware and licences as we go.

3

Test

We run a test restore before we consider the migration complete, so you know backup as a service actually works from day one.

4

Monitor & Support

Ongoing 24/7 monitoring and management, all included in your subscription, with support on hand whenever a restore is needed.

UK businesses move to backup as a service when

Ageing backup hardware is due for a costly replacement nobody's budgeted for
Backup software licences keep lapsing because nobody owns tracking the renewal dates
Data volumes have outgrown the capacity of existing backup hardware
Nobody internally has the time or expertise to properly monitor and patch a backup platform
A finance team wants predictable operating costs rather than periodic capital spikes
The business is growing quickly and current backup capacity clearly won't keep up
A recent scare has revealed that backups exist but nobody's confident they'd actually restore
Leadership wants Cyber Essentials certification support and backup infrastructure is part of the gap
They want data backup services managed by the same team that looks after their wider IT support

Why choose Cloudswitched for backup as a service?

We own the backup infrastructure and licensing outright, so data backup services are genuinely fully managed, not a hardware purchase we simply help you make.

Backup as a service is included as standard across our Essentials, Assurance and Ultimate managed IT plans, from £20 per user per month, alongside 24/7 monitoring, EDR endpoint protection and our 99% SLA guarantee.

We test restores periodically rather than treating a completed backup job as proof that recovery will actually work when you need it.

We're based in the City of London with remote-first delivery nationwide and on-site coverage across London, so support is never far away when a restore genuinely needs hands-on help.

You get a named account manager and plain-English reporting, so you always know exactly what's protected and how your subscription scales as your data grows.

Backup as a service sits alongside our network admin, connectivity and cloud email services, so if a restore is needed because of a network issue or a compromised mailbox, the same team already has the wider context rather than starting from zero. And because we manage the underlying infrastructure ourselves rather than reselling a third-party product we don't control, we can adjust retention, capacity or recovery priorities quickly when your business needs change, rather than waiting on a separate vendor's support queue to action a configuration change on your behalf.

Backup as a service and data backup services dashboard

What's included in our data backup services

01

Managed Backup Infrastructure

Backup platform, storage and software all owned and maintained by us, so there's nothing for you to purchase, depreciate or eventually replace.

02

Licensing & Patching Included

Software licences, version upgrades and security patches are handled entirely on our side, kept current without any internal admin burden.

03

Server, Endpoint & Microsoft 365 Backup

Full coverage for physical and virtual servers, workstations and Microsoft 365 mailboxes and files, all under one subscription.

04

Elastic Capacity

Storage capacity scales with your subscription as data volumes grow, without a hardware refresh project to plan and fund.

05

Monitoring, Testing & Reporting

24/7 monitoring of every backup job, periodic recovery testing, and regular reporting so you can see exactly what's protected.

Backup as a service versus owning your own backup infrastructure

Owning backup infrastructure outright means budgeting for hardware every few years, tracking software licence renewals, and having someone internally responsible for monitoring and patching a system that only really matters on the one day something goes wrong. Backup as a service replaces that entire cycle with a predictable monthly subscription, where the infrastructure, licensing and monitoring are all owned by us. For most SMEs, the maths favours the subscription model once you count the hardware refresh cycle, the licence renewals, and the staff time spent keeping a backup platform patched and monitored — costs that are easy to underestimate because they're spread out and rarely all visible on the same invoice at the same time. There's also a resilience argument that's easy to overlook: infrastructure owned and monitored by a specialist provider across multiple clients tends to be patched and reviewed more consistently than a single appliance one business owns in isolation, simply because keeping it running well is our core business, not a side responsibility squeezed in around everything else.

Why Cloudswitched for backup as a service?

We own the infrastructure so you don't have to. Here's what sets us apart.

No hardware to own

Backup infrastructure is entirely on our side, so there's no appliance, licence or refresh cycle to manage yourself.

EDR protection built in

Endpoint detection and response is included alongside backup, reducing the chance you ever need a restore in the first place.

Predictable subscription pricing

One monthly cost that scales with your data, rather than an unpredictable capital spend every few years.

99% SLA guarantee

A clear, contracted service level, so you know exactly what to expect from your backup as a service subscription.

Dedicated account manager

A named point of contact for your backup subscription and wider IT support, not a rotating ticket queue.

Restores that are actually tested

We periodically prove that backups restore, rather than trusting a green tick in a dashboard.

No vendor lock-in

We document your backup configuration clearly, so if you ever change provider, moving on is straightforward.

Virtual CIO oversight available

For businesses that want backup strategy reviewed at a strategic level, our virtual CIO service can sit alongside day-to-day management.

Transparent pricing

Whether bundled into a managed IT plan from £20 per user per month or scoped standalone, you'll know the cost before we start.

UK-wide data backup services, remote-first by design

Backup as a service suits UK SMEs precisely because none of the infrastructure needs to sit on your premises. Our team monitors, patches and manages your backup remotely, wherever your business is based, with on-site engineers available across London when hardware genuinely needs hands. That consistency matters for hybrid and multi-site businesses, where data used to depend on whichever office happened to have a backup box installed. Data backup services delivered as a subscription mean the same standard of protection applies everywhere your business operates, from day one of a new starter's laptop to a server in a head office that's been running for years.

Who we support

We provide backup as a service for professional services, retail, manufacturing and public-sector clients across the UK — from small teams outgrowing a single ageing NAS box to growing businesses whose backup hardware simply can't keep up with data volumes any more. Some clients come to us facing an imminent, costly hardware refresh; others have backup software whose licence has already lapsed without anyone noticing. A growing number simply want data backup services managed by specialists rather than by whoever in the business happens to have picked up the job informally. We also work with businesses moving away from an existing backup vendor whose service has become unreliable or expensive to renew, handling the migration onto our platform as part of the onboarding process rather than leaving you to manage a parallel cutover yourself.

Bundled or standalone: for clients on a Cloudswitched managed IT plan, backup as a service is simply included; for businesses with IT support elsewhere, we scope and deliver it as its own subscription.

Getting started: most engagements begin with a quick review of your current backup hardware, licensing and coverage, so we can quote accurately and flag any urgent gaps before migrating you across.

Coverage

UK-Wide, Remote-First

City of London based, with remote-first backup as a service delivery across the country and on-site engineers available in London when needed.

Compliance We Support
GDPRUK Data Protection Act 2018Cyber EssentialsNCSC-aligned practices
Model

Backup as a Service

backup as a service

A fully managed backup subscription — infrastructure, licensing and monitoring all owned by us, so you never have to buy or maintain backup hardware yourself.

Service

Data Backup Services

data backup services

Automated, monitored backup for servers, endpoints and Microsoft 365 data, delivered as a managed subscription rather than owned infrastructure.

Frequently Asked Questions

Got questions about backup as a service? We've answered the most common ones below. If you need more detail, get in touch.

What is backup as a service?

Backup as a service means the backup infrastructure, software licensing and monitoring are owned and managed by us, delivered to you as data backup services on a predictable monthly subscription rather than a hardware purchase.

How much do data backup services cost?

Backup as a service is included as standard in our Essentials, Assurance and Ultimate managed IT plans, from £20 per user per month. Standalone backup for businesses with IT support elsewhere is scoped and quoted based on data volumes.

How is backup as a service different from buying our own backup hardware?

Owning your own hardware means budgeting for a refresh every few years and tracking licence renewals yourself. Backup as a service replaces all of that with a predictable subscription where infrastructure and licensing are owned by us.

How long does it take to migrate to backup as a service?

Most migrations, including decommissioning old hardware and licences, are completed within a couple of weeks, with any urgent gaps addressed first.

Does the subscription scale as our data grows?

Yes, capacity scales with your subscription as data volumes increase, without a hardware upgrade project to plan and fund yourself.

Do you cover Microsoft 365 as part of data backup services?

Yes, mailboxes, SharePoint and OneDrive data are backed up independently of Microsoft's own retention limits, included within your backup as a service subscription.

Do you actually test that backups restore?

Yes, we periodically run test restores rather than relying on a completed backup job as proof that recovery will work when you need it.

Can backup as a service help with Cyber Essentials certification?

Yes, a properly managed data backup service covers many of the technical controls Cyber Essentials certification requires, and our certification support can guide you through the rest.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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