VoIP & Phone Systems for Fintech & Digital Banking in Kettering

Scalable, compliant communications for fast-growing fintech teams.

Fintech Expertise

We understand the specific telephony requirements and communication workflows of fintech businesses — ensuring every handset, call flow and integration is tailored to how your team works.

Tailored VoIP Packages

Bespoke VoIP and phone system packages designed specifically for the fintech sector, aligned with your team size, call volumes and integration needs.

London Based

Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for fintech firms.

0+
CRM Integrations
0.99%
Platform Uptime
0/7
Inclusive Support
0%
Average Cost Saving

Our VoIP solutions

Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.

Cloud Hosted

Hosted VoIP

Full cloud phone system

A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.

  • Auto-attendant, hunt groups & call queues
  • Voicemail to email, call recording & analytics
  • 200+ CRM integrations (Salesforce, HubSpot, etc.)
  • Softphone app for mobile & desktop
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Keep Your PBX

SIP Trunking

IP connectivity for existing PBX

Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.

  • Lower call costs than ISDN
  • Built-in disaster recovery & call rerouting
  • Keep your existing PBX hardware
  • ISDN switch-off ready (2025 deadline)
Get a quote

Fintech companies grow fast and need phone systems that scale with them. As FCA-regulated businesses, you also need call recording and compliance features. Traditional phone systems cannot keep up with fintech growth rates.

Cloudswitched provides scalable VoIP and Teams Voice for UK fintech companies. Our systems grow with your team, integrate with your tech stack, and deliver the FCA compliance features your regulatory obligations require.

Fintech in Kettering

Kettering provides an excellent environment for Fintech businesses, offering a growing town. Kettering is a North Northamptonshire town with a strong logistics and manufacturing economy benefiting from excellent A14 and M1 connectivity. The town's affordable commercial property and skilled workforce attract distribution, engineering, and food manufacturing businesses. The local economy encompasses logistics, manufacturing, distribution, food production, engineering, retail, creating a supportive marketplace for Fintech organisations looking to grow.

Why Fintech Businesses Choose Kettering

Kettering attracts Fintech firms thanks to its strong commercial infrastructure and connectivity. Travel options include Approximately 1 hour by East Midlands Railway from St Pancras, then Northern line to Bank. The town offers Fintech businesses a credible address and proximity to key Fintech & Digital Banking markets.

Local Economy

Kettering supports a broad-based economy spanning logistics, manufacturing, distribution, food production, engineering, retail. Fintech firms operating here benefit from the commercial infrastructure and professional networks that have developed to serve this diverse business base.

Delivered in partnership with Fidelity Group

We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.

Fraud Protection
Lifetime Warranty
24/7/365 Support

Our VoIP for Fintech

Rapid Team Scaling

Add new users in minutes as your team grows, with no hardware procurement delays or engineer visits required.

Teams Voice Integration

Native Microsoft Teams calling enabling your team to make and receive calls directly within the collaboration platform they already use.

Complete Communication Solution

From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your fintech business communicates efficiently across every channel.

Ready to upgrade your fintech phone system?

Fintech businesses turn to us when

Their current IT provider doesn't understand FCA regulatory requirements for operational resilience
They've failed a PCI DSS audit and need urgent remediation before their next assessment
Transaction processing latency is causing payment failures during peak trading periods
A security incident exposed customer financial data and they need to overhaul their security posture
They're struggling to maintain Open Banking API compliance as regulations evolve
Their fraud detection systems are too slow to catch transactions in real time
They need to demonstrate operational resilience to the FCA with documented DR procedures
Scaling their payment platform to handle 10x transaction volumes is beyond their current team
They're launching a new financial product and need compliant infrastructure from day one

How it works

From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.

1

Discovery & Recommendation

We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.

2

Configuration & Number Porting

We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.

3

Handset Setup & Training

We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.

4

Go-Live & Ongoing Support

We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.

Why choose Cloudswitched for fintech VoIP?

Experience supporting FCA-regulated fintech companies from seed to scale

Teams Voice integration for modern, cloud-first communication

Rapid user provisioning matching fintech growth rates

FCA-compliant call recording included as standard

API and SIP trunking options for platform integration

VoIP phone system for Fintech

What's included with our VoIP service

01

System Design & Call Flow Planning

We map out exactly how calls should flow through your business -- who answers first, what happens if they're busy, where out-of-hours calls go. A bespoke call flow designed around your business hours, departments, team structure and customer experience requirements, documented for your approval.

02

Number Porting & Provisioning

We port your existing phone numbers so customers, website and marketing materials don't need to change. We manage the entire porting process with carriers, coordinate the switchover and ensure no gap in service. New geographic, non-geographic or international numbers provisioned and routed as needed.

03

Handset & Softphone Configuration

Pre-configured IP handsets deployed to your office -- plug in and they work. Softphone apps installed on laptops and mobiles for remote and hybrid workers. We set up headsets, speed dials and BLF keys so receptionists can see who's on a call, ensuring every user's setup matches their role.

04

CRM & Business Application Integration

Incoming calls automatically display the caller's record on screen, calls are logged against contacts and your team has full context before they pick up. Works with Salesforce, HubSpot, Zoho, Microsoft Dynamics and over 200 other platforms -- giving your team a connected workflow.

05

Network & QoS Configuration

We configure Quality of Service settings on your router and switches to prioritise voice traffic, ensuring crystal clear calls even under load. Firewall configuration for SIP traffic, VLANs to separate voice and data networks, and call quality testing under load before go-live.

06

Training & Ongoing Support

Hands-on training for your team -- handsets, call transfers, voicemail, softphone app and admin portal. After go-live, we provide ongoing support for adding users, changing call flows, replacing handsets, troubleshooting quality issues and managing your account. One point of contact for everything.

Why Cloudswitched for VoIP?

IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.

IT company, not a telecoms reseller

We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.

One point of contact

Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.

CRM integration done right

We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.

Right system, not the most expensive

If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.

Network-first approach

We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.

Fraud protection included

VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.

Seamless number porting

We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.

Hybrid & remote ready

Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.

Scales instantly

Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.

Technology Infrastructure for Fintech in Kettering

For Fintech operations in Kettering, reliable IT infrastructure is essential to daily business performance. The town offers solid connectivity and the digital foundations that modern Fintech & Digital Banking businesses require. Expert technology management helps local firms stay productive and secure.

About Kettering

Kettering is a North Northamptonshire town with a strong logistics and manufacturing economy benefiting from excellent A14 and M1 connectivity. The town's affordable commercial property and skilled workforce attract distribution, engineering, and food manufacturing businesses. Wicksteed Park, one of England's oldest theme parks, provides a leisure attraction alongside the commercial economy.

Key industries: logistics, manufacturing, distribution, food production, engineering, retail

Getting here: Approximately 1 hour by East Midlands Railway from St Pancras, then Northern line to Bank

City

Kettering

Near Kettering Manor House Museum, Wicksteed Park, St Peter and St Paul's Church

Compliance We Support
FCA Operational ResiliencePCI DSSPSD2 / Open BankingGDPRCyber Essentials PlusISO 27001
Industry

Hosted PBX for Fintech

hosted PBX for Fintech

Hosted PBX systems configured specifically for fintech organisations. Scalable, fully managed, and loaded with features like call recording, voicemail-to-email, and hunt groups.

Location

VoIP Phone Systems in Kettering

VoIP phone system Kettering

Feature-rich VoIP phone systems for Kettering businesses looking to cut call costs and improve flexibility. Cloud-hosted with mobile apps, call recording, and auto-attendant included.

Frequently Asked Questions

Got questions about VoIP and phone systems for fintech businesses? We've answered the most common ones below.

Do you understand FCA operational resilience requirements?

Yes, we specialise in helping fintech firms meet FCA operational resilience standards. We implement redundant infrastructure, documented recovery procedures, regular testing, and the monitoring required to demonstrate compliance to regulators.

Can you help us maintain PCI DSS compliance?

We provide end-to-end PCI DSS compliance support including network segmentation, cardholder data environment hardening, quarterly vulnerability scanning, penetration testing, and audit preparation. We'll keep you compliant year-round, not just at assessment time.

How do you ensure high availability for payment processing?

We design active-active infrastructure with automatic failover, load balancing, database replication, and geographic redundancy. Our 24/7 monitoring detects degradation before it impacts transactions, maintaining the uptime your customers and regulators expect.

Can you secure our Open Banking API integrations?

We implement OAuth 2.0, mutual TLS, API gateway security, rate limiting, and real-time threat detection for your Open Banking APIs. We ensure your integrations meet PSD2 technical standards while protecting customer data in transit and at rest.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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