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Secure, compliant communications for government and public sector organisations.
We understand the specific telephony requirements and communication workflows of government businesses — ensuring every handset, call flow and integration is tailored to how your team works.
Bespoke VoIP and phone system packages designed specifically for the government sector, aligned with your team size, call volumes and integration needs.
Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for government firms.
Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.
Full cloud phone system
A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.
Calling inside Teams
Already using Microsoft Teams for chat and meetings? Add external calling directly inside Teams — one app for everything. Your team makes and receives calls from their existing Teams interface on desktop, mobile or IP handsets. No separate phone system needed.
IP connectivity for existing PBX
Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.
Government bodies require secure, resilient phone systems that meet PSN compliance requirements and support public service delivery. Legacy phone systems are expensive to maintain and lack the flexibility modern public services demand.
Cloudswitched provides secure VoIP solutions for UK government and public sector organisations. Our systems meet PSN security requirements, deliver cost savings over legacy infrastructure, and enable flexible working for public servants.
Operating as a Government business in Stratford-upon-Avon means being part of a thriving town. Stratford-upon-Avon is a world-renowned Warwickshire town synonymous with William Shakespeare and attracting millions of visitors annually. The town's economy is dominated by tourism and culture, with the Royal Shakespeare Company anchoring a vibrant hospitality and creative sector. The town hosts businesses across tourism, culture, hospitality, independent retail, creative industries, education, providing Government organisations with numerous collaboration opportunities and a strong local client base.
The appeal of Stratford-upon-Avon for Government firms lies in its business-friendly environment and strategic location. Transport connections are a key factor: Approximately 2 hours by Chiltern Railways from Marylebone, then Bakerloo line to Bank. Government businesses value the town's professional environment and access to a skilled local workforce.
Stratford-upon-Avon's economy features a healthy mix of sectors including tourism, culture, hospitality, independent retail, creative industries, education. The Government sector forms part of this economic landscape, with steady requirements for professional IT services and technology solutions to support business growth.
We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.
Encrypted voice communications meeting Public Services Network security requirements for government telephone systems.
Significant savings versus legacy PBX systems and ISDN lines, freeing budget for front-line public services.
From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your government business communicates efficiently across every channel.
From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.
We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.
We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.
We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.
We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.
PSN-compliant VoIP solutions meeting government security standards
Experience supporting local authorities, central government, and public sector bodies
Procurement via G-Cloud framework available
Significant cost savings versus legacy PBX and ISDN infrastructure
Security-cleared engineers available for government installations

IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.
We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.
Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.
We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.
If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.
We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.
VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.
We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.
Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.
Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.
Government businesses operating in Stratford-upon-Avon depend on properly configured technology systems to serve their clients effectively. The town's infrastructure supports modern cloud-first strategies that Government & Public Sector firms increasingly adopt. Managed IT services help Government businesses in the area maintain operational efficiency and competitive advantage.
Stratford-upon-Avon is a world-renowned Warwickshire town synonymous with William Shakespeare and attracting millions of visitors annually. The town's economy is dominated by tourism and culture, with the Royal Shakespeare Company anchoring a vibrant hospitality and creative sector. Its historic character and international profile make it one of the UK's most recognisable business destinations.
Key industries: tourism, culture, hospitality, independent retail, creative industries, education
Getting here: Approximately 2 hours by Chiltern Railways from Marylebone, then Bakerloo line to Bank
City
Near Shakespeare's Birthplace, Royal Shakespeare Theatre, Holy Trinity Church
cloud telephony for Government
Cloud telephony solutions designed for the government industry. Enable flexible working, integrate with your existing software, and never miss an important call again.
business VoIP Stratford-upon-Avon
Affordable business VoIP services in Stratford-upon-Avon with unlimited UK calls, international bundles, and advanced call routing. Keep your team connected whether they work in the office or remotely.
Got questions about VoIP and phone systems for government businesses? We've answered the most common ones below.
Yes, we support local authorities, government agencies, and public sector bodies across London. We understand PSN compliance, G-Cloud procurement, data classification requirements, and the specific security standards expected of government IT providers.
We provide full PSN compliance support including network architecture review, vulnerability remediation, security control implementation, and preparation for your IT Health Check. We'll ensure your infrastructure meets the required standards for recertification.
We implement technical controls aligned with government data classification policies, ensuring OFFICIAL and OFFICIAL-SENSITIVE data is handled, stored, and transmitted according to Cabinet Office guidelines. This includes encryption, access controls, and audit logging.
We specialise in phased migration approaches that modernise legacy infrastructure while maintaining service continuity. We'll assess your current systems, design a migration roadmap, and execute the transition with minimal impact on staff and citizens.
Tell us about your current phone setup and we'll recommend the right solution — no obligation, no pressure. We'll assess your network, map your call flows and give you a clear, honest quote.
Whether you need a hosted VoIP system, Microsoft Teams Voice or SIP trunking for your existing PBX, our team is ready to design the right solution and manage the entire migration for your government business.
Submit your details and one of our friendly team members will be in touch with you shortly
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