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Hosted PBX Solutions in the UK for Telecommunications
Professional cloud-hosted phone systems configured for UK telecoms companies.
No Hardware On-Site
Your phone system lives in the cloud, eliminating the cost and maintenance of on-premises PBX equipment entirely.
Enterprise Features
Auto-attendant, call recording, voicemail to email, call queues, and detailed analytics — all included as standard.
Instant Scalability
Add or remove extensions in minutes. Scale from ten users to a hundred without replacing any infrastructure.
Running a telecoms company means focusing on high-volume support and sales calls, not wrestling with phone system outages. Yet traditional on-premises PBX ties UK telecoms companies to rigid hardware, expensive maintenance, and limited remote working capabilities.
Cloudswitched provides fully managed hosted PBX for UK telecoms companies, delivering professional call routing, auto attendant, voicemail-to-email, and mobile extensions — all hosted in the cloud with no on-site equipment to maintain.
How it works for Telecoms businesses
A clear, structured process from consultation to ongoing support.
1
Personalised Configuration
Every business handles calls differently. We configure your hosted PBX to match your specific workflows — from reception handling to department routing and out-of-hours procedures.
2
Quality SIP Infrastructure
Our hosted PBX runs on resilient UK data centres with redundant SIP connectivity, ensuring high availability and consistent call quality.
3
Hands-On Support
When you need changes or have issues, you speak to knowledgeable engineers who understand your system — not a generic helpdesk reading scripts.
Hosted PBX Solutions in the UK for Telecoms
Cloud-Hosted Reliability
Your phone system runs in enterprise-grade UK data centres with 99.9% uptime, ensuring customers can always reach your telecoms company.
Auto Attendant
A professional IVR greets customers and routes calls to the right team, giving your telecoms company a polished image from the first ring.
Mobile Extension
Your support and sales teams make and receive calls on their mobiles using the business number, staying connected between office, home, and field locations.
Enterprise Reliability
99.99% uptime SLA with automatic failover and redundant UK hosting ensures your business never misses a call due to platform issues.
Hosted PBX Service Includes
Cloud-hosted PBX with enterprise features
UK number porting and new number provisioning
Auto-attendant and call queue configuration
IP handset supply and pre-configuration
Call recording and voicemail to email
Ongoing management and UK-based support
Why Telecoms businesses choose us
UK-based support team with hosted PBX deployment experience across telecoms businesses
Zero on-premises hardware — your entire phone system managed in the cloud
Configuration tailored around the specific call flows of telecoms companies
Transparent per-user pricing with no hidden charges or long-term lock-in
Free migration from your current phone system with number porting included
99.9% uptime SLA with automatic failover to keep your telecoms company connected
Frequently Asked Questions
Most telecoms deployments are completed within 5 to 10 working days, including number porting, handset configuration, and staff training.
Absolutely. Add or remove users in minutes without hardware changes. Hosted PBX scales from a small team of support and sales teams to hundreds of extensions.
Calls automatically forward to mobile phones or an alternative number you specify, ensuring your telecoms company remains reachable.
Each user gets a desk phone or softphone, mobile app, voicemail-to-email, call recording, and access to all PBX features with no hidden extras.
Most hosted PBX deployments complete within 5-10 working days, including number porting, extension configuration, and staff training.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Get a Managed Hosted PBX
Tell us about your team and how you handle calls, and we will configure a hosted PBX that works for your business.
Submit your details and one of our friendly team members will be in touch shortly