- Network Admin
Network Documentation: Why It Matters and How to Do It
5 Sep, 2025
Professional communications for music and entertainment business operations.
We understand the specific telephony requirements and communication workflows of music businesses — ensuring every handset, call flow and integration is tailored to how your team works.
Bespoke VoIP and phone system packages designed specifically for the music sector, aligned with your team size, call volumes and integration needs.
Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for music firms.
Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.
Full cloud phone system
A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.
Calling inside Teams
Already using Microsoft Teams for chat and meetings? Add external calling directly inside Teams — one app for everything. Your team makes and receives calls from their existing Teams interface on desktop, mobile or IP handsets. No separate phone system needed.
IP connectivity for existing PBX
Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.
Music and entertainment businesses manage communications with artists, promoters, venues, and media. Your phone system needs to handle business calls professionally while supporting the mobile, often irregular working patterns of the entertainment industry.
Cloudswitched provides flexible VoIP for UK music and entertainment businesses. Our systems deliver professional call handling for business operations while supporting the mobile, non-traditional working hours your industry demands.
Establishing a Music presence in Maidstone connects you with a well-connected town. Maidstone is the county town of Kent with a strong economy anchored by public administration, professional services, and retail. The town's riverside setting along the Medway and ongoing regeneration programme are attracting new businesses and investment to its commercial centre. The concentration of businesses in public administration, professional services, retail, legal services, healthcare, hospitality creates a natural market for Music services and fosters productive commercial relationships.
The combination of commercial opportunity and location makes Maidstone compelling for Music firms. Travel access includes Approximately 55 minutes by Southeastern Railway from London Victoria or London Bridge to Bank. Notable landmarks such as Maidstone Museum, Leeds Castle, All Saints Church contribute to a distinctive business environment that Music & Entertainment firms value.
The economic landscape of Maidstone spans public administration, professional services, retail, legal services, healthcare, hospitality, providing a robust environment for Music operations. This diversity means Music & Entertainment businesses can draw on a wide range of local partnerships and client opportunities.
We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.
Direct lines and mobile access for managers handling artist communications, with voicemail-to-email for calls during performances and sessions.
Professional auto-attendant and department routing for label operations, publishing, and business management functions.
From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your music business communicates efficiently across every channel.
From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.
We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.
We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.
We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.
We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.
Understanding of music and entertainment industry communication patterns
Mobile apps supporting irregular and evening working hours
Professional call handling for business and management communications
Experience supporting record labels, management companies, and entertainment venues
Flexible systems adapting to the dynamic nature of entertainment businesses

IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.
We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.
Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.
We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.
If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.
We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.
VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.
We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.
Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.
Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.
The technology demands of Music businesses in Maidstone continue to grow as the sector embraces digital transformation. Maidstone's infrastructure supports the bandwidth and connectivity these firms require. Outsourced IT management allows Music & Entertainment organisations to access enterprise-grade technology without in-house overhead.
Maidstone is the county town of Kent with a strong economy anchored by public administration, professional services, and retail. The town's riverside setting along the Medway and ongoing regeneration programme are attracting new businesses and investment to its commercial centre. Leeds Castle nearby is one of Kent's most visited attractions, supporting the wider tourism economy.
Key industries: public administration, professional services, retail, legal services, healthcare, hospitality
Getting here: Approximately 55 minutes by Southeastern Railway from London Victoria or London Bridge to Bank
City
Near Maidstone Museum, Leeds Castle, All Saints Church
cloud telephony for Music & Entertainment
Cloud telephony solutions designed for the music & entertainment industry. Enable flexible working, integrate with your existing software, and never miss an important call again.
VoIP phone system Maidstone
Feature-rich VoIP phone systems for Maidstone businesses looking to cut call costs and improve flexibility. Cloud-hosted with mobile apps, call recording, and auto-attendant included.
Got questions about VoIP and phone systems for music businesses? We've answered the most common ones below.
Yes, we build and maintain high-performance studio IT environments with low-latency networking, fast NAS/SAN storage, optimised workstations for DAW software, and reliable backup systems that protect irreplaceable recordings. We understand that latency and reliability are non-negotiable in production environments.
We implement multi-layered content security including DRM, watermarking, network segmentation, USB device control, encrypted file storage, and strict access controls. We audit who accessed what and when, creating a chain of custody for sensitive pre-release material.
We deploy portable network infrastructure, streaming equipment, and on-site technical support for concerts, festivals, and touring productions. We handle Wi-Fi for audiences, dedicated networks for production, and reliable connectivity for live streaming and ticketing systems.
We set up high-bandwidth, low-latency connections between studios, deploy secure cloud storage for large audio files, and configure remote access solutions that let artists and producers collaborate in real time from anywhere without compromising audio quality or content security.
Tell us about your current phone setup and we'll recommend the right solution — no obligation, no pressure. We'll assess your network, map your call flows and give you a clear, honest quote.
Whether you need a hosted VoIP system, Microsoft Teams Voice or SIP trunking for your existing PBX, our team is ready to design the right solution and manage the entire migration for your music business.
Submit your details and one of our friendly team members will be in touch with you shortly
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