- IT Support
How to Get the Most Out of Your IT Support Provider
10 Feb, 2026
Protect patient data, strengthen your CQC compliance, and achieve government-backed Cyber Essentials certification for your dental practice.
We understand the specific cybersecurity challenges and compliance requirements facing dental businesses in London.
Bespoke Cyber Essentials certification packages designed specifically for the dental sector, aligned with your compliance needs.
Centrally located in the City of London, providing hands-on certification support and on-site remediation for dental firms.
A complete Cyber Essentials certification service — from initial gap analysis through to successful certification and ongoing annual recertification.
Self-assessment certification covering the 5 core security controls. Suitable for most businesses and a requirement for many government contracts. We guide you through every question and ensure you pass first time.
Advanced certification with hands-on technical auditing, vulnerability scanning and penetration testing by certified assessors. The highest level of Cyber Essentials assurance for your organisation and supply chain.
A thorough pre-assessment review of your current security posture against all five Cyber Essentials controls. We identify exactly what needs fixing before you apply — eliminating surprises and failed attempts.
Hands-on technical work to fix firewalls, patching gaps, access controls and insecure configurations. We don't just tell you what's wrong — we fix it, ensuring every control meets the certification standard.
Cybersecurity awareness training for your employees covering phishing, password hygiene, social engineering and safe working practices. Reducing human-error risks is essential for both certification and real-world security.
Cyber Essentials certification must be renewed every 12 months. We manage the entire recertification process, adapting to evolving requirements and ensuring continuous compliance year after year.
Dental practices hold highly sensitive patient health data — medical histories, treatment records, X-ray images, and payment information. Cyber Essentials certification provides a government-backed security baseline that protects your practice from common cyber threats, strengthens your CQC compliance evidence, and demonstrates to patients that their personal health information is in safe hands.
Healthcare organisations including dental practices are increasingly targeted by cyber criminals seeking access to patient health records and payment data. Cyber Essentials certification addresses the five key technical controls that prevent the vast majority of these attacks. We guide London dental practices through the entire certification process, aligning security improvements with your CQC Regulation 17 requirements and NHS Data Security and Protection Toolkit obligations.
Cambridge has developed into a significant location for dental businesses. Cambridge is the heart of the UK's leading technology cluster, known globally as Silicon Fen. The local economy, with strengths in technology, biotechnology, pharmaceuticals, provides a supportive framework for dental operations.
The city of Cambridge appeals to dental businesses for several practical reasons. Transport connectivity — 50 minutes by train from London King's Cross — ensures dental firms can maintain business relationships. The commercial environment near King's College Chapel, Cambridge Science Park adds further value.
The economic profile of Cambridge encompasses technology, biotechnology, pharmaceuticals and other sectors. This diverse economy means dental businesses can access diverse client opportunities. Demand for professional dental services remains consistent across the city.
Security controls that protect patient health records, treatment histories, X-ray images, and payment data across your practice management system, imaging servers, and back-office operations.
Certification that provides strong evidence for CQC Regulation 17 compliance, demonstrating to inspectors that your IT governance and data security meet recognised government standards.
Cyber Essentials certification is increasingly expected for NHS dental contracts and helps demonstrate compliance with the NHS Data Security and Protection Toolkit.
A proven four-stage process that takes you from initial assessment to certified status — with zero failed attempts.
We audit your current IT environment against all five Cyber Essentials controls — firewalls, secure configuration, access control, malware protection and patch management — identifying every gap that needs addressing.
Our engineers fix every issue identified in the gap analysis. From firewall rules and patching schedules to user access policies and endpoint protection — we bring your entire environment up to certification standard.
Before you submit, we run a full internal pre-assessment to verify every control passes. For Cyber Essentials Plus, this includes vulnerability scanning and testing to mirror the actual audit process.
We guide you through the IASME assessment submission, handle assessor queries, and support you through the entire certification process. Our 100% pass rate speaks for itself.
Cyber Essentials is built around five fundamental technical controls. We ensure your organisation meets every one of them.
Your first line of defence. Boundary firewalls and internet gateways must be properly configured to control inbound and outbound traffic, with default passwords changed and unnecessary services disabled.
All devices must be configured securely — removing unnecessary software, changing default settings, disabling unused accounts and ensuring only essential services are running on each system.
User accounts must follow the principle of least privilege — only granting the access needed for each role, with admin rights tightly restricted and multi-factor authentication enforced where possible.
Anti-malware software must be installed on all in-scope devices, kept up to date and configured for real-time scanning. This protects against viruses, ransomware, spyware and other malicious software.
All software and firmware must be kept up to date with security patches applied within 14 days of release. Unsupported software that no longer receives updates must be removed or isolated.
We understand the specific cyber risks facing dental practices — ransomware targeting patient records, phishing attacks on reception staff, and the particular sensitivity of health data under GDPR and CQC regulations.
We align your Cyber Essentials controls with CQC Regulation 17 and NHS Data Security requirements, creating a unified compliance posture that satisfies multiple frameworks simultaneously.
Our certification process is designed to minimise disruption to clinical operations, with changes implemented outside surgery hours and tested thoroughly before your next clinical session.
We provide clear, non-technical guidance that practice owners and managers can understand, not dense security documentation aimed at IT specialists.
Post-certification, we provide ongoing support and annual recertification management so your security posture remains current as threats evolve and your practice technology changes.

Two levels of certification to match your requirements. Both cover the same 5 core controls — the difference is how they're verified.
Self-assessment certification for most businesses
Hands-on audit for higher assurance
We combine deep technical expertise with a proven certification process to deliver Cyber Essentials with a 100% pass rate.
Every single business we've guided through Cyber Essentials has achieved certification first time. Our methodical approach and internal pre-assessment process eliminates failed attempts entirely.
We don't just advise — we implement. As a full-service IT company, we fix the technical gaps ourselves: configuring firewalls, hardening systems, patching software and setting up access controls.
We deliver both Cyber Essentials Basic and the more rigorous Cyber Essentials Plus certification. For Plus, our engineers prepare your systems for hands-on vulnerability scanning and technical testing.
Before any certification attempt, we run a comprehensive gap analysis against all five controls. You'll know exactly what needs fixing, how long it will take and what it will cost — no surprises.
No hourly rates or unexpected invoices. Our Cyber Essentials packages are fixed-price, covering gap analysis, remediation, certification submission and assessor fees — everything included.
We don't disappear after certification. We manage your annual renewal, adapting to evolving requirements and ensuring continuous compliance — so you never lose your certified status.
Cybersecurity awareness training for your team — covering phishing, passwords, social engineering and safe working practices. Because the biggest vulnerability in any organisation is human error.
A single point of contact who knows your business, your systems and your certification status. No ticket queues, no call centres — just direct access to someone who understands your needs.
We understand the specific requirements for MOD, NHS and local council contracts. Our certification process ensures you meet every criterion needed to bid on and win government work.
Technology infrastructure for dental firms in Cambridge has grown steadily in recent years. The area's digital connectivity enables dental businesses to deploy enterprise software effectively. Reliable connectivity is essential for dental businesses managing sensitive information.
Cambridge is the heart of the UK's leading technology cluster, known globally as Silicon Fen. The city's ecosystem of research parks, including the Cambridge Science Park and Cambridge Biomedical Campus, supports a concentration of technology, biotech, and pharmaceutical firms unmatched outside London. ARM Holdings, AstraZeneca, and hundreds of university spinouts have established Cambridge as a world-class centre for innovation and research commercialisation.
Key industries: technology, biotechnology, pharmaceuticals, artificial intelligence, professional services, education
Getting here: 50 minutes by train from London King's Cross
City
Near King's College Chapel, Cambridge Science Park
Cyber Essentials for Dental
Achieve Cyber Essentials certification tailored for dental businesses. We understand the unique cyber threats facing the Dental sector and guide you to compliance.
Cyber Essentials cost Cambridge
Transparent Cyber Essentials pricing for Cambridge businesses with no hidden fees. Get certified without breaking the budget.
Got questions about Cyber Essentials certification for dental businesses? We've answered the most common ones below.
Yes, we have extensive experience supporting dental practices that run Dentally, SOE (Software of Excellence), Exact, and other dental practice management platforms. We handle server infrastructure, database performance, NHS BSA connectivity, digital imaging integration, and day-to-day troubleshooting to keep your clinical operations running smoothly.
We implement the IT controls that satisfy CQC Regulation 17 requirements for good governance, including role-based access controls for patient records, encrypted data storage, comprehensive audit trails, regular backups with tested recovery procedures, and documentation that demonstrates your compliance during inspections.
Absolutely. We configure and support integration between intraoral cameras, digital X-ray sensors, CBCT scanners, and OPG machines with your practice management software. We ensure images capture, store, and display reliably so your clinicians have immediate access to diagnostic imaging during patient consultations.
Yes, we ensure reliable connectivity to NHS BSA systems for claims submission, performer validation, and UDA reporting. We troubleshoot submission failures, maintain secure N3/HSCN connections where required, and ensure your practice management system is configured correctly for NHS workflows.
Our 100% pass rate means you can trust us to get your dental business certified first time. We handle the complexity so you don't have to.
Whether you need Cyber Essentials Basic, Cyber Essentials Plus or help with annual recertification, our team is ready to guide your dental business through every step of the process.
Submit your details and one of our friendly team members will be in touch with you shortly
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