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Database Reporting & Analytics for Hospitality & Hotels
Maximise revenue and guest satisfaction with real-time dashboards connecting your PMS, channel manager, POS, reputation data and accounting system into one hospitality analytics platform.
Hospitality Expertise
We understand the specific workflows, data requirements and compliance needs of hospitality businesses — ensuring every report and dashboard is built for your real-world operations.
Tailored Reporting
Bespoke reports, dashboards and search tools designed specifically for the hospitality sector, aligned with your business processes and connected to your existing data sources.
London Based
Centrally located in the City of London, providing hands-on database reporting development and face-to-face strategy sessions for hospitality firms.
What we do
From one-off data pulls to fully automated reporting pipelines — we turn your raw data into actionable business intelligence.
Custom Database Reporting
Connect any PostgreSQL, MySQL or SQL Server database and get bespoke reports built around your business metrics — sales performance, revenue breakdowns, inventory levels, customer activity, financial summaries and any data point you need to track.
Database Search & Lookup
A smart search interface for your connected database. Look up customer records, find specific orders, filter invoices by date range, search product catalogues by any field — all without needing to know SQL or access your database directly.
Live Dashboards & KPIs
Real-time visual dashboards with stat cards, bar charts, line charts, pie charts and data tables — all pulling from your live database. Monitor revenue, orders, stock, customer counts, team performance and any metric at a glance.
Automated Scheduled Reports
Set up reports that run automatically — daily, weekly or monthly — and get delivered straight to your inbox. Sales summaries every Monday morning, stock alerts every evening, monthly financial reports on the 1st. Fully hands-off once configured.
Data Export & Transformation
Export query results to CSV, formatted PDF reports or structured data tables. Transform raw database data into clean, presentable formats for board meetings, client reports, compliance documentation or any business need.
Cross-Platform Analytics
Combine data from multiple sources into unified reports — your database alongside Google Analytics website traffic, Shopify order data, Xero financials, Google Ads performance and more. One dashboard, every data source, the complete picture.
RevPAR, occupancy and guest intelligence from every system.
Hotels and hospitality businesses manage data across property management systems, channel managers, POS systems, reputation platforms and accounting software. Our custom reporting connects all of these so you can track RevPAR, occupancy rates, ADR, guest satisfaction scores, F&B revenue and departmental profitability — giving you complete operational visibility.
Our Database Reporting for Hospitality
RevPAR & Occupancy Dashboards
Real-time dashboards tracking occupancy, ADR, RevPAR and revenue by room type, rate code and booking channel, pulling data from your PMS and channel manager.
Guest Satisfaction & Reputation Analytics
Live reports aggregating review scores, guest feedback and satisfaction surveys from TripAdvisor, Google, Booking.com and internal data to track reputation trends.
Cross-Platform Integration
We do not just report from a single database — we combine data from your PostgreSQL, MySQL or SQL Server databases with platforms like Google Analytics, Shopify, Xero and Google Ads, giving your hospitality business a unified view of everything.
Hospitality businesses turn to us when
Their current IT provider does not understand hospitality systems, PMS platforms, or the urgency of issues during guest-facing hours
Guest Wi-Fi complaints are generating negative reviews and affecting their online reputation
Their property management system (Opera, Mews, Guestline) keeps experiencing issues during peak check-in and check-out periods
They are opening a new property and need a complete IT fit-out coordinated with their refurbishment contractors
Payment terminals across front desk, restaurant, bar, and events are not PCI DSS compliant
They manage multiple London properties and need consistent IT standards and centralised support across all locations
Their current setup has no disaster recovery plan and a system failure during a fully booked weekend would be catastrophic
They need to integrate booking engines, channel managers, and OTA platforms but lack the technical expertise
They want to adopt guest experience technologies — mobile check-in, digital keys, smart room controls — but need guidance on where to start
How it works
A straightforward four-stage process that takes you from disconnected data to actionable business intelligence.
1
Connect
We securely connect to your databases and business platforms — PostgreSQL, MySQL, SQL Server, Google Analytics, Shopify, Xero and any other data source your business relies on. Encrypted, authenticated and read-only.
2
Discover
We map your data structure, understand your reporting needs and identify the metrics, KPIs and insights that matter most to your business. We work with you to define exactly what you need to see and how often.
3
Build
We create your custom reports, dashboards, search tools and automated workflows. Every output is tailored to your requirements — from the data it pulls to the format it is delivered in and the schedule it runs on.
4
Deliver & Automate
Reports land in your inbox on schedule. Dashboards update in real time. Alerts fire when thresholds are hit. Your data works for you continuously — no manual effort, no chasing spreadsheets, no guesswork.
Why choose Cloudswitched for hospitality database reporting?
We understand hospitality data — from Opera and Mews to channel managers, POS systems and reputation platforms — and build reports that reflect how hotels actually measure and optimise performance.
Our solutions connect your PMS, channel manager, POS, reputation platforms and accounting software into unified dashboards that update in real time.
Every dashboard is tailored to hospitality KPIs: RevPAR, GOPPAR, occupancy, ADR, guest satisfaction scores and departmental profitability.
We support multi-property groups with consolidated reporting across locations while allowing drill-down to individual property and department performance.
Why Cloudswitched for database reporting?
We combine deep database expertise with practical business understanding to deliver reporting that genuinely helps you make better decisions.
Deep database expertise
We understand databases at an infrastructure level — indexing, query optimisation, schema design, replication. Our reports are fast and efficient, even on large datasets.
100% custom reports
Every report is built from scratch for your business. Your metrics, your format, your schedule. No generic templates or one-size-fits-all dashboards.
Secure, read-only access
We never modify your data. Encrypted connections with read-only access ensure your database stays safe. No data copying, no third-party storage.
Multi-platform integration
PostgreSQL, MySQL, SQL Server plus Google Analytics, Shopify, Xero and more. We bring all your data sources together into unified views.
Fully automated delivery
Set it and forget it. Reports run on schedule, alerts trigger automatically, dashboards update in real time. No manual work once configured.
No SQL knowledge needed
Your team gets reports, dashboards and search tools with friendly interfaces. No database expertise required to access or understand your data.
AI-powered analysis
Ask questions about your data in plain English and get instant answers. Our AI translates natural language into database queries and presents results visually.
Scales with your business
Start with one report and scale to dozens. Add new data sources, new dashboards and new team members as your reporting needs grow. No limits.
IT company DNA
We understand infrastructure, networking, security and cloud at a deep level. Your data is in the hands of engineers who know how to handle it properly.
Industry
BI Dashboards for Hospitality
BI dashboards for Hospitality
Interactive BI dashboards built for Hospitality. Real-time visibility into hospitality KPIs with drill-down capability and automated alerts.
Frequently Asked Questions
Got questions about database reporting and analytics for hospitality businesses? We have answered the most common ones below.
Can you manage IT across multiple hotel or restaurant locations?
Yes, we provide centralised IT management for hospitality groups across London. We standardise configurations, manage all properties from a single pane of glass, and ensure consistent guest experiences while reducing per-property IT costs through shared infrastructure and licensing.
How do you ensure guest Wi-Fi is reliable and secure?
We design enterprise-grade wireless networks with proper access point placement, bandwidth management, and network segmentation. Guest networks are completely isolated from your operational systems and payment infrastructure, and we monitor performance continuously to maintain quality.
Do you support hotel property management systems?
We support all major PMS platforms including Oracle Opera, Mews, Guestline, Protel, and RMS Cloud. We handle installation, updates, integrations with channel managers and payment gateways, and provide rapid support for any issues during peak check-in and check-out periods.
What about CCTV and security systems?
We integrate IP-based CCTV, access control, and alarm systems with your IT network. We ensure proper data retention compliance under GDPR, secure remote viewing access for management, and integration with your property management system where required by licensing conditions.
Platforms we connect to
Your business data lives across multiple systems. We connect to all of them and bring the data together.
PostgreSQL
The world's most advanced open-source database. We connect to PostgreSQL instances on any cloud or on-premises infrastructure and query your data securely.
MySQL
The most widely used open-source relational database. We connect to MySQL databases powering your CRM, website, ERP or any custom application.
SQL Server
Microsoft's enterprise database platform. We connect to SQL Server databases running on Azure, AWS or your own servers for reporting across your Microsoft stack.
Google Analytics
Combine your GA4 website traffic data with your database records. Correlate page views, conversions and user journeys with actual sales and customer records.
Shopify
Pull Shopify order data, product performance, customer segments and inventory levels into unified reports alongside your other business data.
Xero
Connect your Xero accounting data for financial reporting. Revenue, expenses, profit margins, outstanding invoices and cash flow — combined with your operational data.
Google Ads
Combine Google Ads spend, impressions, clicks and conversions with your actual sales data. See true ROI on your ad campaigns, not just platform metrics.
Custom APIs & More
Any platform with an API or database connection can be integrated. CRMs, ERPs, ticketing systems, marketing platforms — if it stores data, we can connect to it.
Free data consultation for your hospitality business!
Discover what insights are hiding in your databases. We will review your data sources, identify reporting opportunities and recommend the best approach for your hospitality business — completely free.
Start making data-driven decisions today
Whether you need automated reports, live dashboards, database search tools or cross-platform analytics, our team is ready to connect your data and deliver the insights your hospitality business needs.
What you will get
- ✓ Full data source audit
- ✓ Reporting opportunity assessment
- ✓ Dashboard and search tool recommendations
- ✓ Automation and scheduling plan
- ✓ Custom solution proposal
Submit your details and one of our friendly team members will be in touch with you shortly