Concierge IT Support UK for Startups & Scale-ups

Tailored IT support solutions for startups & scale-ups — from compliance and security to day-to-day support, all managed by UK-based experts.

Transparent Pricing

Simple per-user-per-month pricing with no hidden fees, no surprise invoices and no long-term lock-in contracts.

Proven ROI

Our clients typically save 30 to 50 per cent compared to maintaining equivalent in-house IT capabilities.

Everything Included

From monitoring and antivirus to help desk and strategic reviews — one monthly fee covers it all.

Practical concierge IT support for startups that run Companies House filings.

Old Street, Shoreditch and Silicon Roundabout startups frequently rent at WeWork, Second Home, Huckletree, Mindspace, TechHub or Runway East. The reality is BYOD laptops, shared Wi-Fi controlled by the building, no on-prem networking and a fleet of staff who hot-desk on Tuesday-Wednesday-Thursday. Cloudswitched designs around that reality: Cloudflare Zero Trust for app access, Intune or Kandji for laptop hardening, conditional access policies that assume hostile networks and a documented BYOD policy that doesn't break employment law. PostHog, Mixpanel and Amplitude for the UK growth team running A/B tests, cohort retention and funnels means the SSO is wired, the event-tracking is consistent, the Article 30 ROPA entry is current and the supplier-security-questionnaire answer on product-analytics tooling is straightforward.

How it works for Startups businesses

A clear, structured process from consultation to ongoing support.

1

No Hidden Fees

What you see is what you pay. We do not charge extra for phone calls, remote sessions, patch management or standard project work.

2

Free Onboarding

Other providers charge thousands for setup. We invest in onboarding at our own cost because we know the relationship will pay for itself.

3

Rolling Monthly Terms

No 12-month lock-ins. Our rolling contracts give you the flexibility to scale up, scale down or cancel with just 30 days\'s notice.

Concierge IT Support UK for Startups

Pleo and Spendesk rollout supported

Pleo and Spendesk SSO from HiBob, Lattice or Personio, SCIM provisioning, spend-policy configuration, manager-approval workflow, Xero or FreeAgent receipt-matching, VAT-receipt capture for HMRC and leaver-day card-deactivation for UK startups.

HubSpot, Pipedrive and Salesforce CRM supported

HubSpot, Pipedrive and Salesforce Essentials CRM with SSO from M365 or Google Workspace, SCIM provisioning, marketing-consent capture for UK GDPR and PECR, Article 30 records of processing entry, dedupe-and-data-quality rules and LinkedIn Sales Navigator integration.

Deel, Remote.com and Plane supported

Deel, Remote.com and Plane EOR and contractor workflow with laptop procurement and zero-touch shipping to Lisbon, Belgrade, Berlin or Bangalore, MDM enrollment, conditional-access policies tied to country-of-work, IR35 status review for UK contractors and leaver-day workflow.

1Password and Bitwarden vault supported

1Password Teams or Business or Bitwarden Enterprise vault structure (engineering, growth, finance, people, executive), SCIM provisioning from HiBob or Lattice, recovery-code custody, leaver-day vault revocation, secret-rotation runbook and Slack-bot integration.

ICO Data Protection Fee supported

ICO Data Protection Fee registration, UK GDPR Article 6 lawful-basis mapping, marketing-consent capture for HubSpot, Pipedrive or Mailchimp, Article 30 records of processing register, DPIA template, Article 28 processor agreement template and ICO 72-hour breach-notification runbook.

Ready to discover how affordable professional IT support can be?

What\'s Included in Our IT Support

Per-user pricing from £15/month
24/7 monitoring and alerting included
UK-based help desk with guaranteed SLA
Managed antivirus and endpoint protection
Automated patch management
Dedicated account manager on Assurance+

Why Startups businesses choose us

Carta, Capdesk and Vestd cap-table configuration with EMI scheme reconciliation supported.

Azure Management-Groups with Entra ID PIM, Defender for Cloud and Sentinel supported.

GitHub Enterprise with SAML SSO, SCIM, branch-protection and signed-commits supported.

Mercury, Brex, Revolut Business, Tide and Starling business banking integration supported.

HubSpot, Pipedrive and Salesforce Essentials CRM with PECR marketing-consent capture supported.

HiBob, Lattice, CharlieHR, Personio and BambooHR HRIS with SCIM provisioning supported.

Concierge IT Support UK for Startups

Concierge IT Support UK

Clear, honest pricing that makes budgeting simple.

01

Clear Pricing

Three simple tiers — Essentials, Assurance and Ultimate — so you can choose the level that fits your budget and needs.

02

Cost Comparison

We help you compare the true cost of in-house IT versus outsourced support, including hidden overheads most businesses overlook.

03

Free Trial

Not sure if managed IT is right for you? Try our service for 30 days and experience the difference before you commit.

04

SLA Guarantee

Every package comes with documented SLAs covering response times, resolution targets and escalation procedures.

05

Scalability

Your pricing scales with your team. Add users when you hire, remove them when you downsize — no renegotiation needed.

06

No Lock-In

Rolling monthly agreements mean you are never trapped. We earn your business every single month.

Concierge IT Support UK — Our Packages

From

£15

Per user, per month
Essentials Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
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From

£50

Per user, per month
Ultimate Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
  • Remote Support
  • Dedicated Account Manager
  • Onsite Support
Enquire now

Frequently Asked Questions

We configure the SSO, the inbox routing, the SLA tracking, the Article 28 processor agreement, the GDPR-redaction workflow for chat transcripts, the Subject Access Request export, the macro library, the Slack alerting on first-response breaches and the integration into Linear or Jira for engineering escalation.

We support readiness using Drata, Vanta, Secureframe or Thoreum — connecting AWS, GitHub, M365 or Google Workspace, Datadog, Sentry and HiBob — mapping CC1 through CC9 Trust Service Criteria evidence, agreeing the auditor scope (Schellman, Prescient Assurance, BARR, Insight Assurance), running the Type I observation window and then the six-to-twelve-month Type II window.

We support Google Workspace Business Starter, Standard, Plus or Enterprise with Gmail, Calendar, Drive, Meet, Docs, Cloud Identity Premium, 2-Step Verification, context-aware access, Advanced Protection for founders and Google Vault retention for UK startups.

Yes. We support the Carta, Capdesk and Vestd configuration with SSO from M365 or Google Workspace, SCIM provisioning where supported, EMI scheme setup, share-option grant workflow, leaver-day option treatment, data-room integration and Companies House SH01 reconciliation for UK founders.

Yes. We support the Article 28 processor agreement template, the Article 30 records of processing register, the DPIA template for new AI features, the sub-processor list, the UK IDTA, the EU SCCs, the Data Privacy Framework participation, the supplier register and the customer-questionnaire-ready DPA portal.

Yes. We support the Confirmation Statement, SH01 share allotment, AP01 director appointment, TM01 director termination, AA01 accounting-reference-date change, PSC register updates, Statement of Capital and Articles of Association amendments — all reconciled against the Carta, Capdesk or Vestd cap-table source of truth and the HiBob HRIS.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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Enquiry Received!

Thank you for getting in touch. A member of our team will review your enquiry and get back to you within 24 hours.