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12 Apr, 2026
From
£15
Per user, per monthEssentials Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
Fully Managed IT Outsourcing for Healthcare & Medical
Tailored IT support solutions for healthcare & nhs — from compliance and security to day-to-day support, all managed by UK-based experts.
Cut IT Overheads
Outsourcing your IT eliminates recruitment, training and salary costs — giving you a full team for a fraction of the price.
UK-Based Engineers
Every call and ticket is handled by qualified engineers based in the United Kingdom, not an overseas call centre.
Rapid Response Times
Guaranteed SLAs mean your team is never left waiting when something goes wrong.
Sort fully managed IT outsourcing once, with support sized for healthcare clinics.
Plenty of healthcare clinics reach us mid-crisis, with fully managed IT outsourcing the thread that unravelled. Because healthcare clinics handle sensitive work through SystmOne, fully managed IT outsourcing and GDPR go hand in hand. Our approach to fully managed IT outsourcing starts with your electronic patient records, then layers in the controls GDPR expects. Expect remote monitoring and management, clear documentation, and electronic patient records that holds up when secure NHS Mail arrives. As a UK provider registered at Companies House (10907588), we keep the evidence audit-ready. For healthcare clinics, the payoff from sorting fully managed IT outsourcing is proactive maintenance and a calmer week.
How it works for Healthcare businesses
A clear, structured process from consultation to ongoing support.
1
No Lock-In Contracts
Our rolling monthly agreements mean you stay because the service is excellent, not because of a penalty clause.
2
Genuine Partnership
We embed ourselves in your business culture and processes, acting as a true extension of your team rather than a faceless vendor.
3
Transparent Reporting
Monthly reports cover ticket volumes, resolution times and system health so you always know exactly what you are paying for.
Fully Managed IT Outsourcing for Healthcare
Built-in resilience
We support fully managed IT outsourcing so clinical leads spend less time fighting recurring outages and more on billable work. Progress is reported against your contract each month.
Right-sized for healthcare clinics
A named UK team learns your clinical correspondence and the rhythm of clinical system uptime, then answers properly when practice nurses call. No script-reading first line to fight through.
Built around Docman
Because the approach is documented end to end, staff changes never become crises. A new starter can pick up fully managed IT outsourcing from clear notes, not guesswork.
Proactive monitoring
Security is built into fully managed IT outsourcing from the start, with access controlled and devices managed against the CQC. GPs stay protected without clumsy after-the-fact bolt-ons.
What Our Fully Managed IT Outsourcing Includes
24/7 remote monitoring and alerting
UK help desk with guaranteed response SLA
Managed antivirus and endpoint protection
Automated patch management
Full IT documentation and asset register
Monthly performance and health reporting
Why Healthcare businesses choose us
Your data kept on UK infrastructure throughout
Security built into fully managed IT outsourcing rather than bolted on
Real hands-on experience across SystmOne and appointment booking
Proactive monitoring and patching around the clock
Time spent learning iPlato before anything changes
Right-sized for healthcare clinics, never enterprise overkill
Engineers who speak to practice managers like people
Fully Managed IT Outsourcing Packages
From
£30
Per user, per monthAssurance Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
From
£50
Per user, per monthUltimate Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
- Onsite Support
Frequently Asked Questions
We are a UK firm sized for healthcare clinics, so you get named engineers who learn your EMIS Web instead of a faceless queue. Fully managed IT outsourcing is handled in plain English, costs are transparent, and you are never too small to matter, which is rarely true at the enterprise end of the market.
Through measurement, not promises. Tickets are tracked against contractual SLAs, Accurx health and security posture are monitored, and you get a monthly review covering interoperability and uptime during clinics. For healthcare clinics that turns fully managed IT outsourcing from a black box into something you can actually see and question.
No. Onboarding is deliberately unhurried: we learn SystmOne and electronic patient records, document what we find, and change things in a planned sequence. GPs keep working throughout, and fully managed IT outsourcing improves quietly in the background rather than landing as a disruptive big-bang switchover.
Security for fully managed IT outsourcing is layered quietly behind the scenes: managed devices, controlled access and monitoring tied to Caldicott principles. Practice nurses carry on with the work while the protection runs underneath, so you meet your obligations without the friction that makes people quietly work around the controls.
There is no lock-in, so the relationship has to keep earning its place. In practice issues with fully managed IT outsourcing are raised at the monthly review and dealt with directly by your named contact. We would far rather fix the root cause for healthcare clinics than watch you quietly drift towards leaving.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Let\'s Talk About Your IT
Tell us about your business and we will show you how fully managed it outsourcing can save you time and money.
Submit your details and one of our friendly team members will be in touch shortly