Your Local IT Support Company for Security & Private Investigation

Tailored IT support solutions for security services — from compliance and security to day-to-day support, all managed by UK-based experts.

Local & National

Onsite support across London and the South East, plus rapid remote assistance for businesses anywhere in the UK.

Personal Service

You get a dedicated account manager who learns your business, not a faceless call centre.

Fast Response

SLA-backed response times mean your issues are acknowledged and worked on promptly — every time.

Why Security Services Choose Cloudswitched

The security sector faces unique technology challenges — from regulatory compliance and data protection to industry-specific software and remote working. Cloudswitched delivers IT support services designed specifically for security services, combining deep technical expertise with an understanding of how your sector operates.

How it works for Security Services businesses

A clear, structured process from consultation to ongoing support.

1

Genuine Relationship

We take time to understand your business, your team, and your technology. Our engineers know your setup inside out, so every interaction is efficient and informed.

2

Transparent Pricing

No hidden fees, no surprise invoices. Our per-user pricing covers everything from helpdesk calls to onsite visits on our higher-tier packages.

3

Proactive Approach

We do not wait for things to break. Continuous monitoring and scheduled maintenance prevent the majority of issues before they affect your day.

Your Local IT Support Company for Security Services

Sector Expertise in Security

Our engineers have hands-on experience supporting security services businesses, so we understand your software, compliance requirements and daily workflows.

Compliance and Regulation

We help security businesses meet industry regulations including GDPR, Cyber Essentials and sector-specific requirements — with documented evidence for auditors.

Minimal Disruption

We know that downtime costs security businesses money and reputation. Our proactive approach prevents issues before they affect your team or clients.

Tailored Solutions for Security

No cookie-cutter packages. We design IT solutions around the specific needs of your security business, from specialist software support to secure remote access.

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What You Get with Cloudswitched

Dedicated account manager who knows your business
Remote support with average resolution under 30 minutes
Onsite visits for hardware and infrastructure work
24/7 monitoring and proactive maintenance
Cyber security and data protection guidance
Vendor management for your software and hardware suppliers

Why Security Services businesses choose us

Proven track record supporting security services across the UK

UK-based engineers available during your working hours with guaranteed SLAs

Experience with industry-specific software and compliance requirements

Proactive monitoring that prevents issues before they impact your security operations

Simple per-user pricing with no hidden fees or long-term lock-in

Free onboarding including full IT audit and documentation of your environment

Your Local IT Support Company for Security Services

Local IT Support Services

Everything your business needs from a nearby IT partner

01

Helpdesk

Friendly UK-based engineers ready to resolve your issues via phone, email, or remote session.

02

Onsite Engineering

Hardware installations, office moves, and hands-on troubleshooting delivered by our field team.

03

Cyber Security

Multi-layered protection including anti-virus, email security, and staff awareness training.

04

Infrastructure

Servers, networks, firewalls, and Wi-Fi designed, installed, and maintained to best practice standards.

05

Cloud Services

Microsoft 365, Azure, and cloud backup solutions deployed and managed on your behalf.

06

IT Strategy

Quarterly reviews ensure your technology roadmap aligns with where your business is heading.

IT Support Pricing

From

£15

Per user, per month
Essentials Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
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From

£50

Per user, per month
Ultimate Package
  • Monitoring
  • Managed Anti-Virus
  • Patch Management
  • Scheduled Maintenance
  • Remote Support
  • Dedicated Account Manager
  • Onsite Support
Enquire now

Frequently Asked Questions

Yes. We currently support a number of security services businesses across the UK. Our engineers are familiar with the software, compliance requirements and operational needs specific to the security sector.

We support a wide range of specialist applications used in the security sector. During onboarding we document every application in your environment and ensure our team is trained on your critical systems.

We help implement the technical controls required by GDPR, Cyber Essentials and any sector-specific regulations. We also provide documented evidence packs that make audits and compliance reviews straightforward.

We run a structured onboarding that includes a full IT audit, documentation of your network and systems, installation of monitoring tools, and training for your team. Most security businesses are fully onboarded within five to ten working days.

Absolutely. Our cloud-based tools and secure remote access solutions support security staff wherever they work — at the office, at home or on the road.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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Enquiry Received!

Thank you for getting in touch. A member of our team will review your enquiry and get back to you within 24 hours.