- Database Reporting
Custom Reporting & Dashboard Development Cost in the UK in 2026
12 Apr, 2026
Managed services Manchester businesses trust for 24/7 monitoring, onsite IT support and a 99% SLA guarantee, from £20 per user per month.
Our 24/7 monitoring watches your systems continuously, catching issues before they turn into a full outage for your team.
Remote-first delivery covers most issues same day, with onsite it support Manchester visits arranged when hardware genuinely needs hands-on attention.
Every plan is backed by a 99% SLA guarantee, so you know exactly what level of service to expect and hold us to.
Manchester's business base has grown fast across media, technology, professional services and manufacturing, and IT support needs to keep pace with that growth rather than lag behind it. We provide managed services for Manchester businesses built around 24/7 monitoring, EDR endpoint protection and cloud backup as standard, backed by a 99% SLA guarantee, with plans starting at £20 per user per month. Most support is delivered remotely, with onsite it support manchester visits arranged whenever hardware genuinely needs hands-on attention. Whether you have an internal IT contact who needs backup, or no in-house IT resource at all, our support scales to match your business.
The businesses that get the most from managed services manchester providers are usually the ones stuck in the middle — too big to run on ad hoc favours from a friend-of-a-friend who's good with computers, but not yet at the size where a full in-house IT department makes financial sense. That gap is exactly where a managed service provider earns its keep: you get monitoring, security and backup that a large enterprise would take for granted, sized and priced for a business with ten, fifty or a hundred and fifty people, without the overhead of recruiting, training and retaining an internal team to deliver it yourself.
Manchester has grown into one of the UK's largest economic centres outside London, with a business base spanning media and creative industries concentrated around MediaCityUK in Salford, a fast-growing technology and digital sector, professional and financial services in the city centre, and manufacturing and logistics activity across Greater Manchester's wider urban area. Two major universities — the University of Manchester and Manchester Metropolitan University — bring a large student population and a steady supply of talent into the local economy. Businesses across that mix need IT support that can scale with growth, not a setup that was fine for ten people but struggles at fifty.
We deliver managed services to Manchester businesses primarily remotely, from our base in the City of London, with onsite it support manchester visits arranged for hardware issues that genuinely need hands-on attention. Most day-to-day support — helpdesk queries, monitoring alerts, security incidents — is resolved remotely the same day.
Whether you're a 10-person office in the Northern Quarter or a 200-person business across multiple sites in Greater Manchester, our per-user pricing model means costs scale predictably with headcount as you grow.
Every managed services plan for Manchester businesses includes these core elements as standard.



We'd rather fix an issue before you notice it than wait for a support ticket. 24/7 monitoring means most problems are caught and resolved before they interrupt your working day.
Most support is handled remotely for speed, with onsite it support manchester visits reserved for hardware problems that genuinely need someone physically present.
From first call to fully monitored support — our onboarding is designed to be simple.
We learn about your current setup, pain points and team size, and recommend the right plan for your Manchester business.
We document your environment, install monitoring and endpoint protection, and set up cloud backup where it isn't already in place.
Your team gets a direct route to support, with 24/7 monitoring running in the background from day one.
Regular reviews keep your setup aligned with how the business is growing, backed by our 99% SLA guarantee throughout.
We built our managed services manchester plans around what actually keeps a business running: continuous monitoring, tested backup, and endpoint protection that stops threats before they spread — not just a reactive ticket queue.
Pricing is transparent and per-user, starting at £20 per month for Essentials, rising to £40 for Assurance and £60 for Ultimate, so you can see exactly what level of cover costs before you commit.
Every plan is backed by a 99% SLA guarantee, giving you a clear, measurable standard to hold us to rather than a vague promise of "best efforts".
Most support is delivered remotely for speed, with onsite it support manchester visits arranged whenever hardware genuinely needs hands-on attention — installs, moves, or physical troubleshooting.
Beyond day-to-day support, we offer virtual CIO input for growing businesses that want strategic guidance on where IT investment should go next, alongside network admin, cloud email, connectivity and Cyber Essentials certification support.
We also think about the parts of IT support that don't show up on an invoice but matter just as much — clear communication when something does go wrong, straightforward explanations rather than jargon, and a support team who already understand your setup rather than starting from a blank slate on every call. If you're already working with another provider but aren't confident in the service, switching doesn't have to mean disruption; we document your existing environment during onboarding and agree a clean handover date, so there's no gap in cover.

Simple, transparent per-user pricing. No hidden fees.
Core cover for small teams getting started
Enhanced cover including onsite support
Full cover with dedicated strategic support
We built our plans around what keeps a business running, not what's easiest to sell. Here's what sets us apart.
Every plan includes round-the-clock monitoring, not just business-hours cover, so issues that occur overnight are caught before Monday morning.
Onsite it support manchester visits are arranged whenever hardware needs hands-on attention, not offered in name only.
Costs scale predictably with headcount, from £20 per user per month, so budgeting for IT doesn't need to be a guessing game.
You get a clear, measurable service standard, not a vague promise — and something concrete to hold us to.
Every managed plan includes automated, tested cloud backup, rather than treating it as a costly add-on you have to remember to ask for.
On our higher plans, you get strategic guidance on where IT investment should go next, not just reactive support.
We help you meet Cyber Essentials certification requirements, increasingly demanded by clients and supply chains across Greater Manchester.
Terms are agreed clearly upfront, so you always know what commitment you're making and how to change plan if your needs change.
Higher plans include a dedicated account manager, so you're not explaining your setup to someone new every time you call.
Managed services manchester businesses need has to keep pace with hybrid working, growing cyber security expectations from clients and insurers, and infrastructure that increasingly spans on-premise servers, cloud platforms and remote devices all at once. A properly monitored, properly backed-up setup matters wherever your team is based across Greater Manchester, with onsite it support manchester visits available whenever hardware genuinely needs hands-on attention.
A few patterns come up again and again when Manchester businesses decide to move to a managed services provider. Support tickets that take days to get a meaningful response, rather than hours, is usually the first complaint we hear. Close behind it is uncertainty about backups — nobody quite knows if they'd actually restore properly if something went wrong, because they've never been tested under realistic conditions. Security is another common trigger: a near-miss with a phishing email, a client asking about Cyber Essentials certification, or simply reading about a competitor's ransomware incident is often enough to prompt a proper review of endpoint protection and monitoring. And plenty of businesses simply outgrow whoever set their systems up originally — a sole trader IT contractor who was perfect for five staff struggles to keep pace once headcount reaches fifty, multiple Greater Manchester sites are involved, or compliance requirements start appearing in client contracts.
Manchester is one of the UK's largest economic centres outside London, with a business base spanning media and creative industries centred on MediaCityUK in Salford, a fast-growing technology and digital sector in the Northern Quarter and city centre, professional and financial services, and manufacturing and logistics across Greater Manchester's wider conurbation. The University of Manchester and Manchester Metropolitan University bring one of the largest student populations in Europe, feeding a steady supply of graduate talent into local businesses.
Business geography: Manchester's commercial activity spans the city centre financial and professional services district, the Northern Quarter's creative and digital businesses, MediaCityUK in Salford, and manufacturing and logistics sites across Trafford, Stockport and the wider Greater Manchester area. Manchester Airport and strong rail and tram links connect the region to the rest of the UK.
Delivering support to Manchester: Most of our support is delivered remotely, with onsite it support manchester visits arranged for hardware installs, office moves and issues that genuinely need someone physically present.
City
From the city centre and Northern Quarter to MediaCityUK and the wider Greater Manchester conurbation, we deliver managed services with remote-first support and genuine onsite it support manchester visits when hardware needs it.
managed services manchester
Fully managed IT services for Manchester businesses with 24/7 monitoring, EDR endpoint protection and cloud backup, backed by a 99% SLA guarantee from £20 per user per month.
onsite it support manchester
Genuine onsite it support manchester visits for hardware installs, moves and issues that need someone physically present, alongside remote-first day-to-day support.
Got questions about managed services for your Manchester business? We've answered the most common ones below.
Yes, onsite it support manchester visits are arranged for hardware installs, office moves and issues that genuinely need someone physically present, alongside remote-first day-to-day support.
Plans start at £20 per user per month for Essentials, £40 for Assurance and £60 for Ultimate, each backed by a 99% SLA guarantee.
We're based in the City of London and deliver managed services to Manchester businesses primarily remotely, with onsite visits arranged whenever hardware genuinely needs hands-on attention.
Essentials covers core helpdesk, monitoring, endpoint protection and backup. Assurance adds onsite it support manchester visits, priority response and quarterly reviews. Ultimate adds virtual CIO input and a dedicated account manager.
Yes, we work alongside internal IT staff regularly, either as extra capacity for day-to-day tickets or as strategic backup for specialist areas they don't cover.
It sets a clear, measurable standard for response times and uptime that you can hold us to, rather than a vague promise of "best efforts" support.
Most businesses are fully onboarded within a few weeks, covering environment documentation, monitoring installation and backup configuration before go-live.
Yes, our Assurance and Ultimate plans include support working towards Cyber Essentials certification, which is increasingly required by clients and supply chains in Greater Manchester.
Limited time offer — valid until 31/05/2026
We believe that communication is key to any successful partnership. Submit your details and one of our friendly team members will be in touch with you shortly.
Submit your details and one of our friendly team members will be in touch with you shortly
Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.
12 Apr, 2026
18 Mar, 2026
27 Feb, 2026
Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.