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From
£15
Per user, per monthEssentials Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
Pay As You Go IT Support in the UK
No monthly fee. No contract. Just expert IT help when you need it. Cloudswitched offers pay as you go IT support for UK businesses that want professional assistance without ongoing commitments.
Pay Only When Needed
No standing charges — you only pay for the support you actually use, when you use it.
No Contract
No service agreement required. Call us when you need help, pay for the work done, and that is it.
Same Expert Engineers
The qualified UK engineers who support our managed clients are available for pay as you go work.
When Pay As You Go Makes Sense
Pay as you go IT support is ideal for businesses with minimal IT needs, those with capable internal teams who occasionally need specialist help, or organisations that want to try before committing to a managed plan. Cloudswitched provides professional per-incident support from qualified UK engineers, with transparent pricing and no hidden obligations.
What Sets Us Apart
Upfront Pricing
We quote before we start so you know exactly what the cost will be. No clock-watching anxiety — just clear, agreed pricing.
No Upselling
We solve the problem you asked about. We do not use pay as you go support as an opportunity to push managed contracts.
Records Kept
Every interaction is documented. If you later move to a managed plan, we already understand your environment.
Pay As You Go Covers
Desktop and laptop troubleshooting
Server and network issue resolution
Email and Microsoft 365 problems
Virus removal and security incidents
Software installation and configuration
Hardware diagnosis and replacement advice
Pay As You Go Rates
From
£30
Per user, per monthAssurance Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
From
£50
Per user, per monthUltimate Package
- Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- Remote Support
- Dedicated Account Manager
- Onsite Support
Frequently Asked Questions
Remote support is charged per incident or per hour, whichever provides better value. Onsite visits are charged at a day rate. We always provide a quote or estimate before starting work so you can approve the cost upfront.
Remote support has no call-out fee — you pay only for the engineer's time. Onsite visits include a standard call-out charge which is confirmed before we dispatch an engineer.
Absolutely. Many clients start with pay as you go and transition to managed support once they see the value. The work we have already done gives us a head start in understanding your environment.
We aim to respond within four hours during business days. Managed clients receive priority during peak times, but we make every effort to assist pay as you go clients as quickly as possible.
Yes. We offer pre-paid hour bundles at a discounted rate for businesses that use pay as you go support regularly but are not ready for a managed plan. Unused hours roll over for up to three months.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Let's Talk About Your IT
Tell us what you need help with and we will provide a prompt quote.
Submit your details and one of our friendly team members will be in touch shortly