- IT Support
IT Support Pricing Explained: Per User vs Per Device vs Break-Fix
15 Jul, 2025







£2057.89 inc. VAT
AI-generated summary
For £1,714 ex‑VAT, the HP Elite 800 G9 SFF is the kind of workstation you buy when you want business reliability over “spec sheet” excitement. HP’s Elite line tends to be strong on build quality, manageability and day‑to‑day stability—exactly what you need if these PCs are going to be deployed to staff and then forgotten about (apart from upgrades and monitoring). The small form factor is also genuinely useful in UK offices where desk space is tight, and it’s often easier to fit into existing estates than bigger towers.
That said, this isn’t a great buy if you’re cost-optimising. If the machine is only doing basic office work or a couple of line-of-business apps, you’re paying for enterprise polish that you may not fully use. Also, the real question is expandability and future headroom—at this price, you should confirm there’s enough room for what you’ll need over the next few years (storage growth, memory upgrades, and cooling/noise expectations). If you’re standardising a fleet and want consistent performance with IT-friendly tooling, this is a sensible choice; if it’s a one-off desktop for lightweight tasks, you can almost certainly get better value elsewhere.
Windows 11
Work anywhere without compromising on performance or security with Windows 11 powered by HP's collaboration and connectivity technology.
HP Sure Sense
Malware is evolving rapidly beyond traditional antivirus capabilities. Protect your PC against never-before-seen attacks with HP Sure Sense, which combines behavioral analysis with advanced AI tech...
Protect critical security processes
Keep your critical applications and processes running even if malware tries to shut them down with the self-healing protection of HP Sure Run.
Quick and secure recovery to the latest image
Users can quickly and securely restore their machines to the latest image and IT can schedule reimaging for the entire fleet using only a network connection with optional HP Sure Recover.[1]
Browse confidently
Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.[3]
Speed up the basics of IT management
Deploy the HP Manageability Integration Kit to help speed up image creation and the management of hardware, BIOS, and security when managing devices through Microsoft Endpoint Manager.[4]

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