HP Poly Support - Desktop Voice Endpoint 1 year(s)

Product Overview

AI-generated summary

HP Poly Support for a desktop voice endpoint (1 year) at £85.19 ex-VAT is one of those “pay a bit now to avoid a bad week later” options. If you’ve got HP Poly desk phones deployed across teams and you rely on them day-to-day (reception, customer service, internal helpdesk lines), this is the kind of support that can genuinely protect uptime. It’s especially worth it if your environment isn’t big enough to justify a dedicated onsite resource—your biggest risk is small faults becoming a time sink.

That said, I’d be a little cautious if you only have one or two endpoints, or if your hardware is already old and you’re seeing recurring issues: support coverage helps, but it won’t stop the device itself from eventually aging out. Also, if you already have an established contract with your IT provider that covers device-level support and escalation, you may be paying twice for overlapping help. Bottom line: buy it if those phones are business-critical and you want predictable support; don’t bother (or check overlap) if the phones are low-impact or you’ve already got strong operational coverage.