HP Poly Support - Touch Control for Group Series 1 year(s)

Product Overview

AI-generated summary

HP Poly Support – Touch Control for Group Series (1 year) is one of those “quietly important” add-ons that makes sense if you’re relying on a Group Series room system day-to-day. If the touch controller is critical to how your meetings run, paying ~£222 ex-VAT for a year of HP support is usually good value versus the downtime and faff you get without coverage. For UK businesses with managed meeting rooms, it’s especially worth it if you don’t have a dedicated AV tech on hand—support tends to be faster, more predictable, and less about guesswork.

That said, if the controller is mostly “nice to have”, or you’ve got an internal team that can troubleshoot/redeploy quickly, you might question whether paying for support coverage is the best use of budget. Also, if you’re considering upgrading away from the Group Series soon, you may get less mileage out of the year. Overall: buy it if you want peace of mind for room-critical hardware; skip or delay it if usage is light or you’re on a near-term refresh cycle.