HP Poly Support - Trio Visual+ 1 year(s)

Product Overview

AI-generated summary

HP Poly Support for the Trio Visual+ (1 year) is basically the “make sure it keeps working” insurance policy for your Poly system. At **£201.31 ex-VAT**, it’s priced like a sensible add-on for businesses that rely on the device day-to-day and don’t want downtime turning into a calendar-filling excuse. The main value is practical: faster help when something’s off (firmware/issue troubleshooting, setup queries, and the kind of escalation you won’t get from general IT support). If you’ve got a small team running meetings in a few rooms and you want one less thing to worry about, this is a reasonable spend.

That said, I’d only buy it if you truly have enough reliance on the Trio to justify paying for coverage. If your environment is fairly stable, you’ve got competent in-house AV/endpoint support, and you’re comfortable handling routine troubleshooting yourself, you might stretch that budget by delaying support until you actually hit an issue. Also, check how your current support model works—if you already have broader device coverage through another agreement, you may be duplicating coverage for not much incremental benefit. For most UK SMEs running real meetings out of dedicated rooms, though, this is a clean “buy now, sleep later” option.