Sony 2Y PrimeSupport Pro 1 license(s) 2 year(s)

Product Overview

AI-generated summary

At £65.92 ex-VAT for a 2-year “PrimeSupport Pro” license, this is one of those low-cost, low-drama add-ons that can be genuinely sensible—*if* you’re the kind of business that actually buys peace of mind rather than gambling on downtime. For Sony display/large-format setups, having a proper support coverage window is usually less about “fixing a problem fast” and more about ensuring you get the right guidance and turnaround when something goes sideways (especially in production/comms environments where a broken panel or configuration issue can eat hours).

That said, I’d be slightly cautious about buying it blindly. Sony support entitlements can be very specific to the underlying hardware/model and deployment scenario (single unit vs fleet, who’s onsite, what the scope actually covers). Before you hand over the money, make sure this license is *the right match* for your exact device and that “Pro” support is what your team needs (response times, channel, replacement paths, etc.). If you’ve got spare displays, good internal troubleshooting, and you can tolerate waiting for resolution, you may not get much incremental value. But if your LFD/video wall is critical and you don’t want to rely on ad-hoc fixes, this looks like good value for money for the coverage period.