- IT Support
The Difference Between IT Support and IT Consultancy
11 Jan, 2026
Government Expertise
We understand the specific data protection requirements and compliance landscape for government businesses — ensuring every backup policy is tailored to your sector.
Tailored Backup Packages
Bespoke hybrid backup packages designed specifically for the government sector, aligned with your data volumes, compliance needs and recovery objectives.
London Based
Centrally located in the City of London, providing hands-on backup management and face-to-face consultations for government firms.
Government organisations hold sensitive citizen data, public records, and essential service information that must be protected to the highest standards. Data loss can disrupt public services, compromise citizen privacy, and undermine public trust.
Cloudswitched provides PSN-compliant cloud backup for UK government and public sector bodies. We protect citizen data, public records, and service platforms with encrypted, auditable backup meeting the strictest government security requirements.
Government in Swindon
Running a Government business in Swindon places you within a dynamic town. Swindon is a major commercial centre in Wiltshire with a diverse economy spanning technology, financial services, and advanced manufacturing. The town's Great Western Railway heritage has given way to modern business parks hosting major employers including Honda, Intel, and Nationwide Building Society headquarters. With a business community spanning technology, financial services, manufacturing, automotive, insurance, corporate headquarters, Government firms benefit from a diverse professional ecosystem and reliable demand for their services.
Why Government Businesses Choose Swindon
Government businesses choose Swindon for its combination of commercial opportunity and accessibility. Getting to and from Swindon is straightforward: Approximately 70 minutes by GWR from Paddington to Swindon, then Central line to Bank. The town's reputation and amenities make it an attractive base for Government & Public Sector firms.
Local Economy
The local economy of Swindon encompasses technology, financial services, manufacturing, automotive, insurance, corporate headquarters, creating a diversified commercial environment. Government & Public Sector businesses contribute to this economic mix and benefit from the professional services infrastructure that supports the wider business community.
What is hybrid cloud backup?
The best of both worlds
Hybrid cloud backup combines local backup — stored on a device in your office — with offsite cloud backup stored in a secure, geographically separate data centre. This dual approach gives you the speed of local restores for day-to-day recovery needs and the security of offsite cloud storage for disaster recovery scenarios such as fire, flood, ransomware or theft.
Unlike cloud-only backup, which depends entirely on your internet connection for both backups and restores, a hybrid approach means you can restore large volumes of data quickly from the local device while still having a secure offsite copy for worst-case scenarios. It's the gold standard for business data protection and business continuity planning for your government business.
Who needs a managed backup service?
Any business that relies on digital data — which is virtually every government business today — needs a reliable, tested backup solution. However, simply having backup software installed is not enough. Backups fail silently, retention policies drift, storage fills up and restore procedures go untested until the moment you need them most.
A managed hybrid cloud backup service means our engineers monitor your backups daily, resolve failures proactively, test restores regularly and ensure your data protection meets compliance requirements such as GDPR, Cyber Essentials and ISO 27001. You get peace of mind knowing your backups are not just running — they're working.
How our hybrid cloud backup service works
1
Backup Assessment
We audit your current data, systems and backup setup to identify what needs protecting, how much storage is required and the optimal backup schedule. We assess your RPO (Recovery Point Objective) and RTO (Recovery Time Objective) requirements to design the right solution for your government business.
2
Installation & Configuration
We deploy and configure the backup agent on your servers and workstations, set up the local backup device, configure encryption keys, define retention policies and schedule automated backups. Cloud replication is configured to our UK-based data centre for offsite protection.
3
Automated Backup & Monitoring
Once live, backups run automatically on schedule. Our team monitors every backup job daily — checking for failures, warnings, capacity issues and performance. Any issues are resolved proactively before they become a problem, with daily notifications keeping you informed.
4
Restore Testing & Ongoing Management
We perform regular test restores to verify your backups are recoverable. Our managed service includes ongoing capacity management, retention policy adjustments, software updates and support for any restore requests — from a single file to a full server recovery.
Our Cloud Backup for Government
Citizen Data Protection
Encrypted backup of benefits records, social care data, planning applications, and citizen personal information meeting PSN security requirements.
Public Record Archive
Long-term backup and retention of statutory public records, council minutes, planning decisions, and FOI documentation.
Hybrid Protection
From local on-site backup appliances to encrypted cloud replication, we cover every layer of data protection — ensuring your government business can recover from any scenario, whether it's accidental deletion or a full site disaster.
Government businesses turn to us when
Their current IT systems can't meet the latest Cyber Essentials Plus requirements for public sector bodies
Legacy systems are reaching end-of-life and they need a modernisation strategy that won't disrupt services
They've failed a PSN compliance assessment and need to remediate before recertification
Remote working requirements have outpaced their secure access infrastructure
A cyber incident has highlighted gaps in their incident response procedures
They need to migrate to cloud but are unsure which services are approved for OFFICIAL data
Their digital services don't meet accessibility standards and face legal challenge
Staff are using shadow IT because approved systems are too slow and outdated
They need to consolidate IT across merged departments while maintaining service continuity
Our approach
A proven four-stage process that takes you from vulnerable to fully protected with hybrid cloud backup.
1
Discovery & Assessment
We audit your current backup infrastructure, data volumes, retention requirements and recovery objectives. We identify critical systems, compliance obligations and single points of failure that put your business at risk.
2
Design & Configuration
We design a hybrid backup architecture combining on-site appliances with secure cloud storage. Encryption policies, scheduling, retention rules and disaster recovery runbooks are configured to meet your RPO and RTO targets.
3
Deploy & Verify
We deploy backup agents across your servers and workstations, run initial full backups and perform test restores to validate every recovery path. Nothing goes live until we've proven it works end to end.
4
Monitor & Maintain
Daily monitoring of every backup job, proactive alerting on failures, regular test restores and quarterly reviews ensure your protection stays current as your data and infrastructure evolve.
Why choose Cloudswitched for government cloud backup?
PSN compliant and Cyber Essentials Plus certified backup solutions
Experience protecting UK local authorities, NHS trusts, and government agencies
UK-sovereign data storage ensuring citizen data remains within national jurisdiction
NCSC-aligned backup security practices and regular independent audits
Understanding of public sector procurement frameworks including G-Cloud
Our Cloudswitched Hybrid Backup Packages
Workstation
Unmanaged
Hybrid Backup
From£2500PM
- Workstation Backup License
- Access to Customer Portal
- Daily notifications
- 100GB of cloud storage (expandable)
Workstation
Managed
Hybrid Backup
From£4500PM
- Workstation Backup License
- Access to Customer Portal
- Daily notifications
- Monitoring
- Maintenance
- 100GB of cloud storage (expandable)
Server
Unmanaged
Hybrid Backup
From£7500PM
- Server Backup License
- Access to Customer Portal
- Daily notifications
- 500GB of cloud storage (expandable)
Server
Managed
Hybrid Backup
From£12500PM
- Server Backup License
- Access to Customer Portal
- Daily notifications
- Monitoring
- Maintenance
- 500GB of cloud storage (expandable)
Why Cloudswitched for Cloud Backup?
We combine deep infrastructure expertise with enterprise-grade backup technology to deliver protection that actually works when disaster strikes.
Hybrid by design
On-site backup appliances for instant local recovery combined with encrypted cloud replication for offsite disaster protection. Two copies, two locations, zero single points of failure.
IT company, not just a reseller
We understand servers, networks and virtualisation at a deep technical level. Our backup solutions are designed by engineers who manage the infrastructure they protect — not salespeople reading a script.
15-minute recovery objective
Our hybrid architecture enables rapid recovery from local appliances. Critical systems can be restored in minutes, not hours — minimising downtime and keeping your business operational.
End-to-end encryption
AES-256 encryption at rest and in transit. Your data is encrypted before it leaves your premises and stays encrypted in the cloud. We never hold your encryption keys — only you can access your data.
Daily monitoring and alerting
Every backup job is monitored around the clock. If a job fails, we know before you do — and we fix it proactively. No more discovering your backups haven't run for weeks when disaster strikes.
Fixed monthly pricing
Transparent, predictable costs with no hidden fees for restores, support calls or emergency recoveries. You know exactly what you're paying every month — and what you're getting for it.
Named account manager
No ticket queues or call centres. You get a dedicated account manager who knows your infrastructure, your backup schedule and your recovery priorities — available by phone, email or video call.
Regular test restores
We don't just back up your data — we regularly test that it can be restored. Quarterly restore drills ensure your disaster recovery plan actually works, giving you genuine confidence in your protection.
Customer portal access
Full visibility into your backup environment through a dedicated customer portal. Monitor job status, storage usage, retention policies and recovery history — anytime, from anywhere.
Technology Infrastructure for Government in Swindon
Technology is a critical enabler for Government firms in Swindon, supporting everything from client communications to data management. The town's digital infrastructure provides the connectivity Government & Public Sector organisations need. Professional IT support ensures these businesses can focus on delivering excellent service to their clients.
About Swindon
Swindon is a major commercial centre in Wiltshire with a diverse economy spanning technology, financial services, and advanced manufacturing. The town's Great Western Railway heritage has given way to modern business parks hosting major employers including Honda, Intel, and Nationwide Building Society headquarters. Its position on the M4 corridor provides excellent connectivity to London, Bristol, and South Wales.
Key industries: technology, financial services, manufacturing, automotive, insurance, corporate headquarters
Getting here: Approximately 70 minutes by GWR from Paddington to Swindon, then Central line to Bank
City
Swindon
Near STEAM Museum of the Great Western Railway, Swindon Designer Outlet, Lydiard Park
What our clients say
I have always found Cloudswitched to be extremely efficient and helpful. They always respond to any queries immediately. I am very happy with their service.
Amanda
Buy:Time
Working with Cloudswitched has been amazing. We are so glad to have chosen them for our IT support. Their team has been able to effectively solve our IT problems, and most of it without requiring to be on site. They are friendly, approachable and offer excellent customer service. It is a pleasure to work with them
Nanda Rahman
Bio Nano Consulting
No problem is too big or small for the Cloudswitched team, they are quick to respond and happy to work around the busy schedules of our team. A special thank you for your tireless efforts recently during our office move, your help and smiles throughout were hugely appreciated.
Karlymay Green
Builtvisible
Industry
Disaster Recovery for Government
disaster recovery for government departments
Disaster recovery for government and public sector bodies meeting Cyber Essentials, OFFICIAL classification, and business continuity framework requirements. We deliver tested DR plans for citizen-facing digital services.
Location
Offsite Backup Services in Swindon
offsite backup services Swindon
Secure offsite backup services for Swindon businesses keeping copies of critical data in geographically separate UK data centres. Eliminate single points of failure with our managed backup platform.
Frequently Asked Questions
Got questions about cloud backup for government businesses? We've answered the most common ones below.
Do you have experience working with UK government organisations?
Yes, we support local authorities, government agencies, and public sector bodies across London. We understand PSN compliance, G-Cloud procurement, data classification requirements, and the specific security standards expected of government IT providers.
Can you help us achieve PSN compliance?
We provide full PSN compliance support including network architecture review, vulnerability remediation, security control implementation, and preparation for your IT Health Check. We'll ensure your infrastructure meets the required standards for recertification.
How do you handle government data classification?
We implement technical controls aligned with government data classification policies, ensuring OFFICIAL and OFFICIAL-SENSITIVE data is handled, stored, and transmitted according to Cabinet Office guidelines. This includes encryption, access controls, and audit logging.
Can you help modernise our legacy systems without service disruption?
We specialise in phased migration approaches that modernise legacy infrastructure while maintaining service continuity. We'll assess your current systems, design a migration roadmap, and execute the transition with minimal impact on staff and citizens.
Get in touch to activate a 1-month free trial
Discover how vulnerable your current backup is. We'll assess your infrastructure, identify risks and show you exactly how hybrid cloud backup can protect your government business — completely free, no strings attached.
Start protecting your data today
Whether you need to replace tape-based backups, add offsite disaster recovery or implement a complete hybrid solution, our team is ready to deliver enterprise-grade protection for your government business.
What you'll get
- ✓ Full backup infrastructure audit
- ✓ Risk and gap analysis
- ✓ RPO/RTO assessment
- ✓ Hybrid architecture recommendation
- ✓ Custom pricing proposal
Submit your details and one of our friendly team members will be in touch with you shortly