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Connectivity & Internet for Elderly Care & Nursing Homes
Dependable connectivity supporting quality care delivery and resident wellbeing.
Elderly Care Expertise
We understand the specific connectivity needs and uptime requirements for elderly care businesses — ensuring you get the right broadband solution for your operations.
Tailored Connectivity
Bespoke broadband and leased line packages designed specifically for the elderly care sector, aligned with your bandwidth demands and budget.
London Based
Centrally located in the City of London, providing hands-on connectivity management and on-site installation support for elderly care firms.
Our connectivity solutions
Three tiers of business internet, each designed for different needs. We help you choose the right one based on your operations, not a sales quota.
Essential
SoGEA Business Broadband
Up to 80Mbps
Business broadband delivered over a single digital line — no traditional phone line required. Everything you need in one order, from one supplier, on one bill. Ideal for businesses that rely on cloud applications and need dependable, cost-effective connectivity.
- No phone line needed — digital-only delivery
- Single order, single supplier, single bill
- Static IP address available
- Ideal for small offices and remote workers
Most Popular
Fibre to the Premises
Up to 1Gbps
Full fibre broadband delivered directly to your premises — no copper, no compromises. Significantly faster and more reliable than standard broadband, with symmetrical upload and download options. Built for businesses that depend on cloud services, video conferencing and large file transfers.
- Full fibre — no copper bottleneck
- Symmetrical upload and download speeds
- High availability with resilient infrastructure
- Ideal for growing businesses and multi-site
Enterprise
Dedicated Leased Line
Up to 10Gbps
Your own private, dedicated internet connection — not shared with anyone. Guaranteed symmetrical speeds, industry-leading SLAs and the highest level of reliability available. The gold standard for businesses where connectivity is mission-critical and downtime is not an option.
- 100% dedicated — zero contention
- Guaranteed symmetrical speeds
- 99.99% uptime SLA with rapid fix times
- Essential for VoIP, cloud hosting and data-heavy operations
Care homes need reliable internet for electronic care planning, medication management, CQC compliance reporting, and resident communication with families. Connectivity failures can compromise care quality and regulatory compliance.
Cloudswitched provides reliable broadband for UK care homes and elderly care providers. We ensure your care management systems stay online, residents can connect with families, and your CQC reporting obligations are met without interruption.
Delivered in partnership with Fidelity Group
We've partnered with Fidelity Group — an award-winning UK telecoms provider — to deliver enterprise-grade connectivity to businesses of all sizes. Their network infrastructure and our IT expertise means you get the best connection with the best support.
Award-Winning Provider
24/7/365 Support
UK Infrastructure
Our connectivity for Elderly Care
Care System Reliability
Consistent connectivity for care planning platforms like Person Centred Software, Nourish, and Log my Care, ensuring real-time care recording.
Resident & Family Wi-Fi
Separate, easy-to-use Wi-Fi for residents and visitors, enabling video calls with family and access to entertainment services.
End-to-End Managed Connectivity
From the initial site survey through to installation, firewall configuration and ongoing monitoring, we handle every aspect of your elderly care business connectivity — so you can focus on running your operations, not troubleshooting broadband issues.
Elderly Care businesses turn to us when
Their electronic care planning system is unreliable, forcing staff back to paper records
CQC inspection flagged inadequate digital record-keeping and audit trails
Families are frustrated by the lack of digital communication options to connect with residents
Wi-Fi doesn't reach all areas of the home, meaning staff can't access care plans in corridors
Medication management is still paper-based and error-prone, creating safety risk
Integration with NHS systems is poor, causing delays in resident healthcare coordination
A system failure lost care records and there was no backup, creating a CQC reportable incident
They're opening a new care home and need complete IT systems that meet CQC requirements
Staff training records aren't properly maintained digitally, creating compliance gaps
How it works
From initial enquiry to live connection, we handle everything so you can focus on running your business.
1
Site Survey & Assessment
We assess your current setup, bandwidth needs, number of users and business-critical applications. We check what's available at your postcode and recommend the best-fit product — not the most expensive one.
2
Quote & Order
We provide a clear, transparent quote with no hidden costs. Once approved, we place the order with Fidelity Group and manage the entire provisioning process — keeping you informed at every stage.
3
Installation & Configuration
We coordinate the physical installation, configure your router and firewall, set up static IPs, integrate with your existing network and ensure everything is working before we consider the job done.
4
Monitor & Support
Once live, we proactively monitor your connection, handle any issues with the carrier on your behalf and provide ongoing technical support. You deal with us — one point of contact for everything.
Why choose Cloudswitched for elderly care connectivity?
Understanding of CQC digital requirements and care sector technology needs
Experience supporting care homes from single sites to large group operators
Resident Wi-Fi solutions designed for simplicity and ease of use
4G backup ensuring care systems remain available during broadband faults
DBS-checked engineers available for installation in care settings
Why Cloudswitched for connectivity?
IT company first, connectivity provider second. That's why your broadband actually works properly.
IT company, not just a reseller
We configure your router, firewall and network properly — not just plug in a box and leave. Your connectivity is integrated with your entire IT infrastructure.
One point of contact
No dealing with call centres. You call us, and we deal with the carrier. One relationship, one phone call, one team that knows your business.
Right product, not the most expensive
We recommend based on what you actually need — not what earns us the biggest commission. If SoGEA is enough, we'll say so. No upselling.
Proactive monitoring
We monitor your connection and often know about issues before you do. When there's a problem, we're already on it — not waiting for you to call.
Enterprise-grade infrastructure
Through Fidelity Group, you get access to the same carrier-grade infrastructure used by large enterprises — at prices that work for SMBs.
Full network integration
We don't just install a line. We integrate it with your switches, Wi-Fi, VoIP and cloud services — making sure everything works together from day one.
Managed cutover
Upgrading your connection? We plan the switchover carefully to minimise downtime, keeping the old line live until the new one is fully tested.
Part of your IT team
Already a Cloudswitched IT support client? Your connectivity slots straight into your existing support. Not yet? We can manage both together for maximum efficiency.
Failover & resilience
Need guaranteed uptime? We design failover solutions with backup connections that kick in automatically — so your business keeps running no matter what.
Industry
SD-WAN for the Elderly Care Sector
SD-WAN for Elderly Care
Intelligent SD-WAN solutions tailored to elderly care organisations managing multiple sites or remote teams. Optimise your network traffic and improve application performance.
Frequently Asked Questions
Got questions about business broadband and connectivity for elderly care businesses? We've answered the most common ones below.
Do you support care home IT systems?
Yes, we specialise in IT for care homes across London. We understand CQC requirements, care management software, NHS integration challenges, and the particular needs of environments where reliable IT directly supports safe care delivery for vulnerable residents.
Can you help us meet CQC digital requirements?
We implement electronic care planning, digital audit trails, incident recording, and compliance reporting systems that meet CQC expectations. We ensure your digital records demonstrate the quality of care you provide and are ready for inspection at any time.
How do you ensure Wi-Fi coverage throughout a care home?
We conduct thorough site surveys accounting for the building's construction, then deploy enterprise Wi-Fi with full coverage including corridors, lounges, bedrooms, and gardens. We ensure care staff can access digital care plans from anywhere in the home without dead spots.
Can you integrate our systems with NHS services?
We implement NHS-compliant integrations including DSPT certification, secure email (NHSmail), and connections to GP systems, pharmacy platforms, and hospital discharge systems. We ensure resident healthcare data flows securely between your care home and NHS services.
Get a free connectivity quote for your elderly care business!
Tell us about your business and we'll recommend the right broadband solution — no obligation, no pressure. We'll check what's available at your address and give you a clear, honest quote.
Upgrade your business internet
Whether you need a simple SoGEA line, full fibre to the premises or a dedicated leased line, our team is ready to find the right connection for your elderly care business and manage the entire process for you.
What you'll get
- ✓ Free site survey & availability check
- ✓ Honest product recommendation
- ✓ Transparent pricing — no hidden fees
- ✓ Full installation & configuration
- ✓ Ongoing monitoring & support
Submit your details and one of our friendly team members will be in touch with you shortly