VoIP & Phone Systems for Co-working & Serviced Offices in Horsham

Professional phone services as a premium amenity for your coworking members.

Co-working Expertise

We understand the specific telephony requirements and communication workflows of co-working businesses — ensuring every handset, call flow and integration is tailored to how your team works.

Tailored VoIP Packages

Bespoke VoIP and phone system packages designed specifically for the co-working sector, aligned with your team size, call volumes and integration needs.

London Based

Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for co-working firms.

0+
CRM Integrations
0.99%
Platform Uptime
0/7
Inclusive Support
0%
Average Cost Saving

Our VoIP solutions

Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.

Cloud Hosted

Hosted VoIP

Full cloud phone system

A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.

  • Auto-attendant, hunt groups & call queues
  • Voicemail to email, call recording & analytics
  • 200+ CRM integrations (Salesforce, HubSpot, etc.)
  • Softphone app for mobile & desktop
Get a quote
Keep Your PBX

SIP Trunking

IP connectivity for existing PBX

Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.

  • Lower call costs than ISDN
  • Built-in disaster recovery & call rerouting
  • Keep your existing PBX hardware
  • ISDN switch-off ready (2025 deadline)
Get a quote

Coworking spaces can differentiate themselves by offering professional phone services to members. Virtual reception, dedicated numbers, and VoIP desk phones add value to premium memberships and attract businesses that need professional call handling.

Cloudswitched provides VoIP solutions for UK coworking operators. We help you offer professional phone services as a premium amenity, increasing member retention and enabling premium pricing for dedicated desks and private offices.

Co-working in Horsham

Establishing a Co-working presence in Horsham connects you with a well-connected town. Horsham is an attractive market town in West Sussex with a prosperous economy centred on professional services, insurance, and legal sectors. The town's historic Carfax and independent shops create a desirable business environment that has attracted major insurance companies including RSA. The concentration of businesses in insurance, legal services, professional services, independent retail, hospitality, financial services creates a natural market for Co-working services and fosters productive commercial relationships.

Why Co-working Businesses Choose Horsham

The combination of commercial opportunity and location makes Horsham compelling for Co-working firms. Travel access includes Approximately 60 minutes by Southern or Thameslink to London Bridge, then Northern line to Bank. Notable landmarks such as Horsham Museum, The Capitol Theatre, Horsham Park contribute to a distinctive business environment that Co-working & Serviced Offices firms value.

Local Economy

The economic landscape of Horsham spans insurance, legal services, professional services, independent retail, hospitality, financial services, providing a robust environment for Co-working operations. This diversity means Co-working & Serviced Offices businesses can draw on a wide range of local partnerships and client opportunities.

Delivered in partnership with Fidelity Group

We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.

Fraud Protection
Lifetime Warranty
24/7/365 Support

Our VoIP for Co-working

Member Phone Services

Dedicated phone numbers and VoIP desk phones for private office and dedicated desk members, managed through your coworking platform.

Virtual Reception

Auto-attendant services answering calls in your members' company names, projecting a professional image for small businesses.

Complete Communication Solution

From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your co-working business communicates efficiently across every channel.

Ready to upgrade your co-working phone system?

Co-working businesses turn to us when

Their tenants are complaining about slow, unreliable Wi-Fi driving them to consider other spaces
A network security issue allowed one tenant to access another's shared files
Meeting room AV equipment fails regularly, embarrassing tenants during client presentations
They can't onboard new tenants fast enough because IT provisioning takes too long
Their single internet connection went down and every tenant in the building was affected
They need to offer tiered internet packages but their network doesn't support it
Printing and scanning across shared devices is chaotic with no proper access controls
They're expanding to a new floor and need to extend their network infrastructure
Tenants requiring dedicated VLANs or VPN access can't be accommodated with current setup

How it works

From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.

1

Discovery & Recommendation

We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.

2

Configuration & Number Porting

We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.

3

Handset Setup & Training

We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.

4

Go-Live & Ongoing Support

We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.

Why choose Cloudswitched for co-working VoIP?

Experience providing phone services for coworking operators across London, Manchester, and Birmingham

Quick provisioning matching the pace of coworking membership changes

White-label options presenting phone services under your coworking brand

Flexible per-member pricing with no minimum commitments

Integration with common coworking management platforms

VoIP phone system for Co-working

What's included with our VoIP service

01

System Design & Call Flow Planning

We map out exactly how calls should flow through your business -- who answers first, what happens if they're busy, where out-of-hours calls go. A bespoke call flow designed around your business hours, departments, team structure and customer experience requirements, documented for your approval.

02

Number Porting & Provisioning

We port your existing phone numbers so customers, website and marketing materials don't need to change. We manage the entire porting process with carriers, coordinate the switchover and ensure no gap in service. New geographic, non-geographic or international numbers provisioned and routed as needed.

03

Handset & Softphone Configuration

Pre-configured IP handsets deployed to your office -- plug in and they work. Softphone apps installed on laptops and mobiles for remote and hybrid workers. We set up headsets, speed dials and BLF keys so receptionists can see who's on a call, ensuring every user's setup matches their role.

04

CRM & Business Application Integration

Incoming calls automatically display the caller's record on screen, calls are logged against contacts and your team has full context before they pick up. Works with Salesforce, HubSpot, Zoho, Microsoft Dynamics and over 200 other platforms -- giving your team a connected workflow.

05

Network & QoS Configuration

We configure Quality of Service settings on your router and switches to prioritise voice traffic, ensuring crystal clear calls even under load. Firewall configuration for SIP traffic, VLANs to separate voice and data networks, and call quality testing under load before go-live.

06

Training & Ongoing Support

Hands-on training for your team -- handsets, call transfers, voicemail, softphone app and admin portal. After go-live, we provide ongoing support for adding users, changing call flows, replacing handsets, troubleshooting quality issues and managing your account. One point of contact for everything.

Why Cloudswitched for VoIP?

IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.

IT company, not a telecoms reseller

We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.

One point of contact

Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.

CRM integration done right

We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.

Right system, not the most expensive

If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.

Network-first approach

We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.

Fraud protection included

VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.

Seamless number porting

We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.

Hybrid & remote ready

Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.

Scales instantly

Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.

Technology Infrastructure for Co-working in Horsham

The technology demands of Co-working businesses in Horsham continue to grow as the sector embraces digital transformation. Horsham's infrastructure supports the bandwidth and connectivity these firms require. Outsourced IT management allows Co-working & Serviced Offices organisations to access enterprise-grade technology without in-house overhead.

About Horsham

Horsham is an attractive market town in West Sussex with a prosperous economy centred on professional services, insurance, and legal sectors. The town's historic Carfax and independent shops create a desirable business environment that has attracted major insurance companies including RSA. Its blend of character and commercial strength makes it one of the most sought-after business locations in Sussex.

Key industries: insurance, legal services, professional services, independent retail, hospitality, financial services

Getting here: Approximately 60 minutes by Southern or Thameslink to London Bridge, then Northern line to Bank

City

Horsham

Near Horsham Museum, The Capitol Theatre, Horsham Park

Compliance We Support
GDPRCyber EssentialsISO 27001 (for enterprise tenants)PCI DSS (shared payment areas)UK Telecoms Regulations
Industry

Phone Systems for the Coworking Spaces Sector

phone system for Coworking Spaces

Professional phone systems built for coworking spaces companies that need reliable, feature-rich communications. From single offices to multi-site deployments, we handle everything.

Location

Business Phone Systems in Horsham

business phone system Horsham

Modern business phone systems for companies across Horsham, featuring HD voice, video calling, and seamless CRM integration. Upgrade from legacy PBX to the cloud with zero disruption.

Frequently Asked Questions

Got questions about VoIP and phone systems for co-working businesses? We've answered the most common ones below.

How do you keep tenant networks separate and secure?

We implement VLAN segmentation giving each tenant their own isolated network with dedicated bandwidth allocation. Tenants cannot see or access each other's devices or data. We also provide firewall rules, content filtering, and intrusion detection across the shared infrastructure.

Can you provide enterprise-grade Wi-Fi for our co-working space?

We deploy high-density enterprise Wi-Fi with seamless roaming, band steering, and load balancing. We design for peak occupancy, ensuring every desk and meeting room has strong, reliable connectivity even when the space is at full capacity.

How quickly can you onboard a new tenant?

We can provision a new tenant with network access, printing, phone system, and meeting room access within 24 hours. For tenants with more complex requirements like dedicated VLANs or VPN connections, we typically complete setup within 2-3 business days.

What happens if the internet goes down?

We deploy redundant internet connections from different providers and routes, with automatic failover that switches seamlessly if the primary connection fails. Your tenants will experience minimal to zero disruption, protecting your reputation as a reliable workspace provider.

Technology Stack

Powered by industry-leading technologies including SolarWinds, Cloudflare, BitDefender, AWS, Microsoft Azure, and Cisco Meraki to deliver secure, scalable, and reliable IT solutions.

SolarWinds
Cloudflare
BitDefender
AWS
Hono
Opus
Office 365
Microsoft
Cisco Meraki
Microsoft Azure

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