- IT Support
Why UK Businesses Are Switching to Managed IT Support in 2026
11 Apr, 2026
Professional phone systems reducing missed calls and improving patient experience.
We understand the specific telephony requirements and communication workflows of dental businesses — ensuring every handset, call flow and integration is tailored to how your team works.
Bespoke VoIP and phone system packages designed specifically for the dental sector, aligned with your team size, call volumes and integration needs.
Centrally located in the City of London, providing hands-on VoIP deployment, network configuration and face-to-face support for dental firms.
Three routes to modern business telephony. We recommend the right one based on how your team actually works — not what generates the biggest commission.
Full cloud phone system
A complete business phone system hosted in the cloud — no PBX hardware on your premises. Calls route through secure data centres with automatic failover, giving you enterprise-grade reliability with zero maintenance. Scales from 2 users to 2,000.
Calling inside Teams
Already using Microsoft Teams for chat and meetings? Add external calling directly inside Teams — one app for everything. Your team makes and receives calls from their existing Teams interface on desktop, mobile or IP handsets. No separate phone system needed.
IP connectivity for existing PBX
Already have a PBX you're happy with? SIP trunking connects it to the internet instead of traditional ISDN lines — slashing your call costs while adding disaster recovery and flexible call routing. Keep your existing investment, modernise the connection.
Dental practices miss a significant number of patient calls because reception staff are busy with check-ins, payments, and clinical queries. Every missed call is a lost appointment, and patients will simply call the next practice on their list.
Cloudswitched provides professional VoIP phone systems for UK dental practices. Our call queuing, auto-attendant, and multi-line features ensure more patient calls are answered, more appointments are booked, and your practice reputation is enhanced.
Operating as a dental business in Perth means being part of a vibrant local economy. Perth is one of Scotland's most historic cities, strategically located at the heart of the country where the Highlands meet the Lowlands. The city has a strong food and drink industry, with Scotch whisky distilleries, agriculture, and premium food producers forming a significant part of the local economy. The city hosts businesses across food and drink, agriculture, insurance and more, providing dental organisations with strong local demand.
Dental organisations in Perth benefit from the city's practical location. 6 hours 30 minutes by train from London King's Cross via Edinburgh, providing the connectivity that dental businesses need. The area around Scone Palace, Perth Concert Hall, River Tay waterfront offers a professional setting for dental operations.
Perth supports a productive local economy with key sectors in food and drink, agriculture, insurance. Dental firms operating here benefit from the broader economic activity, which creates opportunities for quality IT services.
We've partnered with Fidelity Group — an award-winning UK hosted telephony provider — to deliver enterprise-grade VoIP solutions to businesses of all sizes. Their Horizon platform and our IT expertise means you get a phone system that's properly configured, integrated and supported.
Call queuing with comfort messages keeping patients on hold rather than hanging up, and voicemail-to-email capturing calls that cannot be answered.
Intelligent routing for multi-surgery practices directing patients to the right location, dentist, or department.
From hosted VoIP and Microsoft Teams Voice to SIP trunking and CRM integration, we cover every aspect of business telephony — ensuring your dental business communicates efficiently across every channel.
From first conversation to live phone system, we manage the entire process so the switch is seamless for your team.
We assess your current phone setup, call volumes, team structure and remote working requirements. We check your broadband is suitable for VoIP and recommend the right system — hosted VoIP, Teams Voice or SIP trunking.
We configure your entire phone system — call flows, auto-attendant menus, hunt groups, voicemail, user permissions and CRM integrations. We port your existing numbers so customers call the same number as before.
We pre-configure IP handsets, install softphone apps on laptops and mobiles, and provide hands-on training for your team. Everyone knows how to use the new system before we switch it on.
We manage the cutover to minimise disruption, monitor the system post-launch and provide ongoing technical support. Need a new user added, a call flow changed or a handset replaced? One call to us.
Experience supporting dental practices from single-surgery to multi-site dental groups
Call analytics showing missed call rates and reception performance
Integration with dental practice management systems for caller identification
Number porting preserving your established practice phone numbers
NHS and private call separation for mixed practices

IT company first, telecoms provider second. That's why your phone system actually integrates with everything else.
We configure QoS, firewalls, VLANs and network settings properly — not just plug in phones and hope for the best. Your voice quality is our responsibility.
Phone system, internet connection and IT support — all managed by one team. No finger-pointing between providers when something goes wrong.
We don't just tick a box — we properly integrate your phone system with your CRM so screen pops, call logging and click-to-dial actually work reliably.
If Microsoft Teams Voice is all you need, we won't upsell you a full hosted PBX. We recommend based on what fits your business, not our margin.
We assess your broadband, configure QoS and test call quality before go-live. If your connection isn't good enough for VoIP, we'll fix that first — we do connectivity too.
VoIP fraud is real — hackers can run up thousands in international call charges overnight. Our systems include fraud detection and call barring to protect your business.
We manage the entire porting process — coordinating with carriers, scheduling the switchover and ensuring zero downtime. Your customers won't notice a thing.
Softphone apps on every device mean your team can make and receive calls from their business number whether they're in the office, at home or on the road.
Adding a new user takes minutes, not weeks. No engineer visits, no hardware orders, no waiting. Your phone system grows as fast as your business does.
Dental businesses in Perth require high-performance IT infrastructure to remain competitive. The city's connectivity supports the digital demands of modern dental operations, from client communication platforms and operational software to network security measures.
Perth is one of Scotland's most historic cities, strategically located at the heart of the country where the Highlands meet the Lowlands. The city has a strong food and drink industry, with Scotch whisky distilleries, agriculture, and premium food producers forming a significant part of the local economy. Perth's compact size, quality of life, and excellent road and rail connections to Edinburgh, Glasgow, Dundee, and Aberdeen make it an attractive base for professional services and public sector organisations.
Key industries: food and drink, agriculture, insurance, public sector, tourism, professional services, retail
Getting here: 6 hours 30 minutes by train from London King's Cross via Edinburgh
City
Near Scone Palace, Perth Concert Hall, River Tay waterfront
VoIP for Dental Practices
Purpose-built VoIP phone systems for the dental practices sector. Enjoy features like call queuing, auto-attendant, and CRM integration designed around how dental practices teams work.
VoIP phone system Perth
Feature-rich VoIP phone systems for Perth businesses looking to cut call costs and improve flexibility. Cloud-hosted with mobile apps, call recording, and auto-attendant included.
Got questions about VoIP and phone systems for dental businesses? We've answered the most common ones below.
Yes, we have extensive experience supporting dental practices that run Dentally, SOE (Software of Excellence), Exact, and other dental practice management platforms. We handle server infrastructure, database performance, NHS BSA connectivity, digital imaging integration, and day-to-day troubleshooting to keep your clinical operations running smoothly.
We implement the IT controls that satisfy CQC Regulation 17 requirements for good governance, including role-based access controls for patient records, encrypted data storage, comprehensive audit trails, regular backups with tested recovery procedures, and documentation that demonstrates your compliance during inspections.
Absolutely. We configure and support integration between intraoral cameras, digital X-ray sensors, CBCT scanners, and OPG machines with your practice management software. We ensure images capture, store, and display reliably so your clinicians have immediate access to diagnostic imaging during patient consultations.
Yes, we ensure reliable connectivity to NHS BSA systems for claims submission, performer validation, and UDA reporting. We troubleshoot submission failures, maintain secure N3/HSCN connections where required, and ensure your practice management system is configured correctly for NHS workflows.
Tell us about your current phone setup and we'll recommend the right solution — no obligation, no pressure. We'll assess your network, map your call flows and give you a clear, honest quote.
Whether you need a hosted VoIP system, Microsoft Teams Voice or SIP trunking for your existing PBX, our team is ready to design the right solution and manage the entire migration for your dental business.
Submit your details and one of our friendly team members will be in touch with you shortly
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