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Hosted PBX Solutions in the UK for Security & Private Investigation
Scalable hosted PBX that adapts to the specific needs of security operations.
No Hardware On-Site
Your phone system lives in the cloud, eliminating the cost and maintenance of on-premises PBX equipment entirely.
Enterprise Features
Auto-attendant, call recording, voicemail to email, call queues, and detailed analytics — all included as standard.
Instant Scalability
Add or remove extensions in minutes. Scale from ten users to a hundred without replacing any infrastructure.
For security companies across the UK, outdated phone infrastructure creates real business problems. Missed calls from clients, unreliable connections, and the inability for controllers and security officers to work flexibly all impact service quality and revenue.
Cloudswitched configures hosted PBX for security companies, providing a professional auto attendant, call queuing, and mobile apps so your controllers and security officers never miss calls from clients, whether in the office, at home, or on the move.
How it works for Security Services businesses
A clear, structured process from consultation to ongoing support.
1
Personalised Configuration
Every business handles calls differently. We configure your hosted PBX to match your specific workflows — from reception handling to department routing and out-of-hours procedures.
2
Quality SIP Infrastructure
Our hosted PBX runs on resilient UK data centres with redundant SIP connectivity, ensuring high availability and consistent call quality.
3
Hands-On Support
When you need changes or have issues, you speak to knowledgeable engineers who understand your system — not a generic helpdesk reading scripts.
Hosted PBX Solutions in the UK for Security Services
Multi-Site Connectivity
Connect multiple security locations under one hosted PBX with free inter-site calls and unified routing for clients.
Call Queuing
Manage inbound call volumes with professional hold messages and queue routing so clients are never met with a busy signal.
Disaster Recovery
If one location loses connectivity, calls automatically reroute to other controllers and security officers or mobile devices, keeping your security company reachable.
Enterprise Reliability
99.99% uptime SLA with automatic failover and redundant UK hosting ensures your business never misses a call due to platform issues.
Hosted PBX Service Includes
Cloud-hosted PBX with enterprise features
UK number porting and new number provisioning
Auto-attendant and call queue configuration
IP handset supply and pre-configuration
Call recording and voicemail to email
Ongoing management and UK-based support
Why Security Services businesses choose us
UK-based support team with hosted PBX deployment experience across security businesses
Zero on-premises hardware — your entire phone system managed in the cloud
Configuration tailored around the specific call flows of security companies
Transparent per-user pricing with no hidden charges or long-term lock-in
Free migration from your current phone system with number porting included
99.9% uptime SLA with automatic failover to keep your security company connected
Frequently Asked Questions
A hosted PBX is a cloud-based phone system where all technology is managed in secure UK data centres. Your security company gets enterprise call features without any on-premises hardware.
Yes. We port all your existing numbers to the hosted PBX at no extra charge. Your clients continue calling the same numbers they have always used.
Mobile and desktop apps let controllers and security officers make and receive calls using your business number from any location with internet access.
Our hosted PBX runs in UK data centres with 99.9% uptime and automatic failover, ensuring your clients can always get through.
Most hosted PBX deployments complete within 5-10 working days, including number porting, extension configuration, and staff training.
Free On Boarding worth up to £2,000!
Limited time offer - valid until 31/05/2026
Get a Managed Hosted PBX
Tell us about your team and how you handle calls, and we will configure a hosted PBX that works for your business.
Submit your details and one of our friendly team members will be in touch shortly